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    Guest Services Specialist - Exton, United States - Genesis Healthcare LLC

    Genesis Healthcare LLC
    Genesis Healthcare LLC Exton, United States

    1 week ago

    Default job background
    Description

    Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services.

    We are changing how care is delivered by bringing together people like you passionate, highly skilled and motivated to make a difference.

    Why Genesis?

    We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion


    • We Care Deeply about YOU Guided by our Core Values, Code of Conduct and Ethics program, we foster a culture of care and compassion. We focus on improving the quality of care through creativity and innovation, honesty and integrity in all we do.
    • We Develop YOU We provide career ladders, education and training opportunities so you can build a long and successful career with Genesis.
    • We Appreciate YOU We value your contributions to the Genesis mission and vision and instill an environment of teamwork and enjoyment in working together. We recognize and celebrate our shared successes.
    • We are Committed to YOU We know you are the vital link between Genesis, our patients and residents We inspire you to be your best self.
    • We Protect YOU We take great pride in meeting or exceeding CDC and CMS standards.


    The Guest Services Specialist ensures that all patients/residents have a positive experience, receiving the highest quality of service in a caring and compassionate atmosphere that recognizes the individuals' needs and rights.

    Position Highlights


    • Promote Guest Services involvement based on the needs and interests of the patient/resident, preferences and life history
    • Provide input into the design of events, offerings and activities and assist in the planning of Guest Services opportunities.
    • Plan and organize daily tasks and schedules.
    • Facilitate group and individual activities for customers of various cognitive and physical abilities in all component areas, e.g., physical, cognitive, social, spiritual, creative, wellness, sensory, community, and service.
    • Participate in the formulation and follow through of the patient/resident care plan.
    Benefits


    • Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
    • Variable compensation plans
    • Inclusive workplace with DEI committee
    • Nursing Student Loan Debt Repayment and Tuition Assistance
    • Tuition, Travel, and Wireless Service Discounts
    • Employee Assistance Program to support mental health
    • Employee Foundation to financially assist through unforeseen hardships


    Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade, location, and length of service.


    Qualifications:
    High school diploma or equivalent is required Must have experience in Customer Service/Hospitality.

    Other Info


    • Position Type: Full Time
    • Pay Target: $15 per hour
    • Job City: Exton
    Requisition Number: 500286
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