- Managing various administration activities that would be specific to the account and ensuring those are processed in a timely manner
- Managing various ad-hoc administration activities to support the effective running of the recruitment process
- Updating the applicant tracking system as and when required and ensure data accuracy at all times
- Completing daily, weekly, monthly and quarterly reports as required
- Managing the customers' needs and expectations and working to the service levels agreed with the client
- Build and maintain strong working relationships between all parties, ensuring that they are continually appraised and updated on the relevant processes.
- Management of day-to-day queries ensuring all are dealt with in an effective and timely manner and escalated where necessary
- Completing daily and weekly productivity trackers in a timely and accurate manner.
- Cooperating with recruiters and hiring managers when required.
- Workload management
- Ownership of the group mailbox
- Ensuring that data integrity, accuracy and SLAs are met by the team
- Communicate and explain any process changes to the team
- Ownership of the Operation Manuals and other process documentation
- Local point of escalations
- Highlight issues for escalation and provide support where required
- Conduct spot-checks
- Act as the final checking mechanism for the particular parts of the process
- Conduct process reviews and make suggestions for improvements.
- Coordinate any ad hoc projects
- Actively participate in various operational calls
- Support with productivity trackers management
- Recruitment Coordinator experience is ideal
- Experience with onboarding and background check processes is ideal
- Good communication skills including telephone manner
- Good planning and organizing skills
- Working knowledge of Microsoft packagessuch as Outlook, Word, and Excel
- Can do attitude
- Teamwork orientated
- Task orientated
- A vibrant, diverse, and collaborative culture with a global mindset
- Exposure, experiences, training, and investments in innovative TA resources
- High value and challenging work
- Flexible working - home working options
- A competitive reward and benefits package
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Specialist - Recruitment Administration - New York, United States - Alexander Mann Solutions
Description
About usWe are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organizations to thrive in an age of constant change by building, reshaping, and optimizing workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 8500+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity-and we're here to help you achieve it.
The Role
A requirement for this role is to work onsite at the client office in downtown New York.
As an AMSRecruitment Specialistyouwill provideefficient and flexible administrative support to the recruitment process as part of the Recruitment Administration Team. The main function of the role will be providing support to our financial services client on the background check process.
The hourly range for the role is $28 - $33 USD
Key Accountabilities
Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You'll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients' most pressing talent-related challenges. You can innovate, disrupt and influence with organizations that want to transform their operations and win the war for talent.
What we offer: