Case Manager - Somerville, United States - Complete Staffing Solutions

Complete Staffing Solutions Somerville, United States

1 week ago

Description

Essential Functions, Duties And Responsibilities

Conduct comprehensive applicant interview and assessment process
Meet with individuals and families in their homes and in the community on a regular basis—multiple times a week
Provide crisis intervention, informal counseling support and advocacy services to promote health and safety
Provide close support around complex dual diagnosis related issues and behaviors
Assist with budgeting and credit repair needs; benefit attainment; access to healthcare; addressing court related issues; and medication monitoring; parenting education; connections to education, employment, and volunteer opportunities; referrals to mainstream services; and activities related to family, social and community reintegration
Schedule and accompany clients to meetings and service-related appointments
Teach essential living skills, social skills, and healthy coping skills
Develop, monitor, and implement individual service plans (ISP)
Ensure housing lease compliance and maintenance of health and safety standards
Organize and maintain accurate and up-to-date paperwork, including client files and program reports
Enter comprehensive individual meeting notes and assessments into online database systems (HMIS)
Organize curriculum for and facilitate peer support group(s)
Serve as liaison to landlords, property management companies and other housing agencies
Assist clients in maintaining apartments to meet housing quality standards by addressing sanitary and maintenance issues
Assist with client housing relocation on an as needed basis
Serve as intermediary and coordinator within each client's network of service providers
Perform outreach to community partners to promote the program and recruit applicants
Cultivate positive working relationships with human service and government agencies
Attend individual supervision, staff meetings, and community-based meetings
Perform supervised urine drug screening for clients on a consistent basis
Provide limited after hours on-call phone availability
Demonstrate strong and clear communication both written and verbal
Abide by handbook rules, policies and code of conduct
Perform other related duties as assigned

Education, Abilities, Competencies And Experience Required

High school diploma
Car and valid driver's license required On Perm Side
Minimum one year relevant experience with homeless, mental health, and substance abuse services and resources
Proficient computer and technology skills including, Microsoft Word and Excel and other web-based applications
Flexible, reliable, motivated and possess positive attitude
Excellent time management skills and able to meet deadlines
Organized, able to multi-task and follow-through with tasks to completion
Work well independently and as part of a team environment

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