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    General Manager - New York, United States - Great Performances

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    Job Description

    Job Description

    General Manager

    About us:

    From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. This woman-owned business serving New York City for over four decades has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation's first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices.

    We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply.

    Our Vision: Building Community to Better Our World

    Our Mission: Unleash Joy through Genuine Hospitality

    Our Core Values:

    Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests.

    People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset.

    Sustainability: upholding and elevating standards for sustainable behaviors that support our planet.

    Collaboration: aligning with our clients', colleagues', and community's visions to execute a successful experience.

    Doing Good Through Food: engaging in action around food access, health and wellness, education, and philanthropy.

    We are looking for an experienced General Manager to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many kinds of operational activities. The candidate must be an excellent leader who can discover the most efficient ways to run the business. The goal is to safeguard and augment the efficiency of the company's operations to facilitate accelerating development and long-term success.

    Responsibilities

    • Ability to make decisions for operational activities and set strategic goals
    • Supervise staff from different departments and provide constructive feedback
    • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
    • Manage procurement processes and coordinate material and resources allocation
    • Review financial information and adjust operational budgets to promote profitability
    • Revise and/or formulate policies and promote their implementation
    • Manage relationships/agreements with external clients to achieve expectations
    • Evaluate overall performance by gathering, analyzing, and interpreting data and metrics

    Skills

    • Proven experience as General Manager or equivalent position/multi-unit preferred
    • Excellent organizational and leadership abilities
    • Minimum 4-5 years of hospitality experience
    • Outstanding communication and people skills
    • Knowledge of the industry's legal rules and guidelines
    • In-depth knowledge of diverse business functions and principles (e.g., supply chain, finance, customer service, etc.)
    • Familiarity with MS Office and various business software (e.g., ERP, CRM)

    Job Type: Full-time

    Base salary

    $100, $125,000.00/year

    Benefits

    PTO, 401K, Medical, Dental, and Vision insurance, Transit, and FSA (Flexible Spending Account)

    Must be able to provide valid documentation that you are legally eligible to work in the United States

    Great Performances is an Equal Opportunity Employer.


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