About Omar Adam:
Extensive experience in B2B and customer facing communications. Drawing on an equally extensive background delivering premium grade CSR, I am especially comfortable setting corporate and professional tones in public and internal discourse.
Experience
My work experience is varied and equally contributive to the diverse skill set I have developed. From my time as a Funeral Associate learning how to conduct business delicately with grieving families to my role as Lead Dispatcher at a ground transportation company servicing Embassy staff during the UNGA. Every job worked provided unique challenges that I am happy to say were overcome.
Cargo Ops Agent, Alliance Ground International, JFK Airport, NY — 2023-present
- Prepare cargo manifests and general records keeping
Fulfillment Agent/Social Media Manager, Dr Wima Beauty, Long Island City, NY — 2020-2023
- Processed, packaged and shipped customer orders via company Shopify account.
- Forwarded communications between company head and vendors
- Prepared special promotions and favors for company affiliated Influencers
Lead Dispatcher/Comms Lead, Highland International Transportation Services, Sunnyside, NY — 2017-2020
- Arranged ground transportation for VIP clients
- Lead company communications with vendors and VIP client groups
- Keep records of all trips performed by the company as per NYC TLC regulations
Funeral Associate, Islamic International Funeral Services, Brooklyn, NY — 2015-2016
- Answered email and telephone inquiries in delicate but clearcut manner
- Assisted in ritualistic care and burials as well as leading funeral processions
Lead Cashier, EXPRESS, Astoria, NY — 2013-2015
- Processed all transactions in efficient and timely matter
- Promoted all company sales, offers and reward programs to increase customer
Education
Baruch College, CUNY ‘23
I recently graduated with a Bachelor of Arts in Journalism this past spring from Baruch College. Narrative focused writing has always been a fascination of mine and hope to capture its relatability and thought provoking nature in my future writing.
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