- Configure and monitor networks to ensure a smooth and reliable operation.
- Responsible for setup, configuration, maintenance and troubleshooting of networks and systems.
- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving any issues.
- Ability to communicate complex technical information to non-technical users in an understanding and concise format.
- Provide after hour support to customers on an emergency basis.
- Identify the nature of the calls, and escalate unresolved calls to the appropriate team members.
- Acquire a broad knowledge of all products to respond to all customer needs.
- Ensure that all calls taken are logged and entered into the customer database.
- Become knowledgeable in building, staging, testing, and repair of new and existing hardware.
- Installation of hardware, data conversion and training at customer locations within the U.S.A.
- College degree with 3+ years equivalent work experience.
- Solid understanding and experience with LAN, WAN, VPN, VOIP. (TCP/IP knowledge with IP addresses, subnet masks, default gateways, etc.).
- Demonstrable experience with network planning, security principles, hardware, protocols, Internet standards and general network management best practices.
- Excellent hardware/application troubleshooting experience.
- Strong, hands-on technical knowledge of networks, PC operating systems and Linux/CentOS.
- Authorized to work in the United States on a full time basis.
- Excellent communication and decision making skills.
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BlueWave Solutions Memphis, United StatesAbout us: PRÜM-Türenwerk GmbH, located in Weinsheim in the Eifel region, has been an established door manufacturer in Germany since 1970. Currently, PRÜM employs around 820 employees, including approximately 50 apprentices. PRÜM is part of the ARBONIA DOORS group. · To strengthen ...
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First Horizon Bank Memphis, United StatesLocation: On site at location listed in job posting. · SUMMARY · Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and documents work wi ...
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IT Support Specialist
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BCForward Memphis, United StatesJob Description · Job DescriptionBCForward is looking for IT support specialist At Memphis, TN (Remote) · Position: IT Support Specialist · Work Location: Memphis, TN (Hybrid - Corporate office on Wednesdays) · Pay Rate: $23.90/hr on W2 · Start Date: ASAP · Duration: 12+ Months · ...
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IT Support Specialist
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First Horizon Bank Memphis, United StatesDescription · Location:On site at location listed in job posting. · SUMMARY · Provides timely, customer-service oriented support to end users on a variety of PC, Printer/Copier, Server, Network, and Application issues. Responds to issues reported via a ticketing system, and docu ...
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IT Support Specialist
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Technical Support Specialist
3 weeks ago
THORNDALE PARTNERS Memphis, United StatesJob description · TITLE: Technical Support Specialist · COMPENSATION: $20 - $24 while on Contract · ROLE TYPE: Contract to hire · LOCATION: La Vergne, TN (REMOTE 2 Days/Week after training) · OVERVIEW: Technical Support Specialist · We are looking for a Technical Support Speciali ...
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Operation Support Specialist
3 weeks ago
Usiinc Memphis, United StatesOperation Support Specialist page is loaded **Operation Support Specialist** · **Operation Support Specialist** · locationsMemphis, TN posted onPosted 5 Days Ago job requisition idR **We are looking for individuals who are eager to develop and apply their skills in ways that ma ...
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Technical Support Specialist
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Science Applications International Corporation Memphis, United StatesSAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) foc Technical Support, Support Sp ...
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Motion Recruitment Memphis, United StatesOur client is seeking a motivated Desktop Support Specialist/D&T Field Support Technician. · Description: · • Day to Day Responsibilities: · o Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local a ...
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Community Support Specialist
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Greystar Worldwide, LLC Memphis, United StatesThe Community Support Specialist supports the Company's goals related to the financial facets of onsite operations by completing accounting, bookkeeping and other financial responsibilities related to assigned portfolio of communities. Additionally, the Community Support Speciali ...
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Desktop Support Specialist
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Merge IT LLC Memphis, United StatesOur enterprise-level client in Memphis, TN, has an immediate need for a Desktop Support Specialist to work Monday - Friday, 4:30 pm to 1:30 am. · Please see below for full details- · Scope of Job: · Steady state support to be provided. Regular hours are scheduled Monday - Frid ...
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Care Support Specialist
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Global Free Classified Ads Memphis, United States** Care Support Specialist** · Listing ID: [ ] Top "Must-Have" Skills for this job: · 1 year of professional experience as a Medical Office Administrator, Medical Assistant, or CNA · Medical or Pharmacy billing experience · Hands-on experience with patient clinical documentat ...
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Student Support Specialist
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Communities In Schools of Memphis Memphis, Tennessee, United States PermanentAbout Communities In Schools of Memphis · The mission of Communities In Schools of Memphis (CIS of Memphis) is to surround students with a community of support, empowering them to stay in school and achieve in life. The vision of CIS of Memphis is to strengthen our communities b ...
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Network Support Specialist
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Amador Of America Inc Memphis, United StatesJob Description · Job Description · Network support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have mu ...
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Community Support Specialist
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Greystar Worldwide, LLC Memphis, United StatesThe Community Support Specialist supports the Company's goals related to the financial facets of onsite operations by completing accounting, bookkeeping and other financial responsibilities related to assigned portfolio of communities. Additionally, the Community Support Speciali ...
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Desktop Support Specialist
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Motion Recruitment Memphis, United StatesOur client is seeking a motivated Desktop Support Specialist/D&T Field Support Technician. · Submit your CV and any additional required information after you have read this description by clicking on the application button. · Description: · • Day to Day Responsibilities: · o ...
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Tech Support Specialist
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Operations Support Specialist
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Network Support Specialist - Memphis, United States - AMADOR OF AMERICA INC
Description
Job Description
Job DescriptionNetwork support specialist is critical to help support our infrastructure, which consists of over 100 Linux servers around the USA running stores with most connected back to our support site through the internet and VPN. Some of sites have multiple stores connected to the central store over the internet with VPN. We provide the servers, routers, switches and software and support these. Being national, this position must deal with a variety of ISP's with various shortcomings and capabilities. Our routers also provide WIFI in the stores, with multiple access points so hand-held terminals and tablets communicate to the server. This position requires a high level of competence in network technologies, routing, switching and wireless platforms. This position helps to provide the first line of support to our customers. Responsible for answering all questions posed by customers, which are technical and non-technical in nature. Responsible for building relations, understanding needs, communicating processes and resolutions that adhere to our company service standards to meet and exceed customer expectations. Ability to travel may be required.
Duties & Responsibilities
Knowledge, Skills, and Abilities