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    IT Business Analyst - Detroit, United States - Strategic Staffing Solutions

    Strategic Staffing Solutions
    Strategic Staffing Solutions Detroit, United States

    2 weeks ago

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    Description
    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING

    Strategic Staffing Solutions is currently looking for an IT Business Analyst for a contract opportunity with one of our largest clients located in Detroit, MI

    Title: IT Business Analyst

    Location: Detroit, MI - Hybrid schedule

    Duration: 12+ Months

    Role Type: W2 contract engagement

    Job Description:
    • Works with the Performance Assurance & Sourcing Office as a Business Analyst
    • Responsible for assisting the ITS Manager with ITS Sourcing Excellence initiatives, vendor management, vendor and ITS relationship building
    • Responsible for ITS requirements gathering and problem solving
    • Creates process maps in Visio and documents processes, Standard Work Instructions (SWIs) and Job Aids
    • Works with IT Vendor partners for the software and hardware renewals, new contracts
    • Assists and/or takes ownership in creating performance metrics of the IT vendors and governance
    Key Skills & Experience:
    • Knowledge and understanding of IT Vendor Management, Procurement Concepts and Managed Services (e.g., Incidents, Requests and Minor Enhancements)
    • Knowledge and understanding of ITS concepts
    • Ability to understand ITS Managed Services Contracts
    • Ability to negotiate
    • Proven ability to work with business partners to identify, document and articulate business requirements
    • Ability to manage their own work and facilitate requirements gathering meetings
    • Strong analytical skills and detailed oriented
    • Ability to work on multiple initiatives under tight deadlines and changing priorities
    • Strong interpersonal and communication skills to cultivate positive working relationships among the team
    • Ability to work within a team and if needed independently at a very fast paced environment
    • Ability to effectively communicate with Leadership
    • Experience using SAP (or any other Supply Chain ERP)
    • ServiceNow (or any other ITSM Tool)
    • Strong background of Microsoft Productivity Tools (Excel, PowerPoint, SharePoint etc.)
    Preferred:
    • Undergraduate IT degree
    • 10 Years of experience in an IT Procurement capacity or IT Business Analyst Role
    • Knowledge of Managed Services contracts
    • Hardware and Software license management & IT audits
    • Experience in creating vendor scorecards
    • Familiarity with IT Asset Management Tools
    The S3 Difference

    The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities. The four pillars of our company are to:
    • Set the bar high for what a company should do
    • Create jobs
    • Offer people an opportunity to succeed and change their station in life
    • Improve the communities where we live and work through volunteering and charitable giving
    As an S3 employee, you're eligible for a full benefits package that may include:
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • 401(k) Plan
    • Vacation Package
    • Life & Disability Insurance Plans
    • Flexible Spending Accounts
    • Tuition Reimbursement
    Job ID: JOB-234799
    Publish Date: 05 Apr 2024
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