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    IT Business Analyst - Detroit, United States - Strategic Staffing Solutions

    Strategic Staffing Solutions
    Strategic Staffing Solutions Detroit, United States

    3 weeks ago

    Default job background
    Description
    STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING

    Strategic Staffing Solutions is currently looking for an IT Business Analyst for a contract opportunity with one of our largest clients located in Detroit, MI


    Title:
    IT Business Analyst


    Location:
    Detroit, MI - Hybrid schedule

    Duration:

    12+ Months


    Role Type:
    W2 contract engagement


    Job Description:
    Works with the Performance Assurance & Sourcing Office as a Business Analyst
    Responsible for assisting the ITS Manager with ITS Sourcing Excellence initiatives, vendor management, vendor and ITS relationship building
    Responsible for ITS requirements gathering and problem solving
    Creates process maps in Visio and documents processes, Standard Work Instructions (SWIs) and Job Aids
    Works with IT Vendor partners for the software and hardware renewals, new contracts
    Assists and/or takes ownership in creating performance metrics of the IT vendors and governance


    Key Skills & Experience :
    Knowledge and understanding of IT Vendor Management, Procurement Concepts and Managed Services (e.g., Incidents, Requests and Minor Enhancements)
    Knowledge and understanding of ITS concepts
    Ability to understand ITS Managed Services Contracts
    Ability to negotiate
    Proven ability to work with business partners to identify, document and articulate business requirements
    Ability to manage their own work and facilitate requirements gathering meetings
    Strong analytical skills and detailed oriented
    Ability to work on multiple initiatives under tight deadlines and changing priorities
    Strong interpersonal and communication skills to cultivate positive working relationships among the team
    Ability to work within a team and if needed independently at a very fast paced environment
    Ability to effectively communicate with Leadership
    Experience using SAP (or any other Supply Chain ERP)
    ServiceNow (or any other ITSM Tool)
    Strong background of Microsoft Productivity Tools (Excel, PowerPoint, SharePoint etc.)


    Preferred:
    Undergraduate IT degree
    10 Years of experience in an IT Procurement capacity or IT Business Analyst Role
    Knowledge of Managed Services contracts
    Hardware and Software license management & IT audits
    Experience in creating vendor scorecards
    Familiarity with IT Asset Management Tools

    The S3 Difference


    The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.


    The four pillars of our company are to:
    Set the bar high for what a company should do
    Create jobs
    Offer people an opportunity to succeed and change their station in life
    Improve the communities where we live and work through volunteering and charitable giving

    As an S3 employee, you're eligible for a full benefits package that may include:
    Medical Insurance
    Dental Insurance
    Vision Insurance
    401(k) Plan
    Vacation Package
    Life & Disability Insurance Plans
    Flexible Spending Accounts
    Tuition Reimbursement


    Job ID:
    JOB-234799

    Publish Date:

    05 Apr 2024
    #J-18808-Ljbffr
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