- Bachelors degree with record of academic achievement 1+ year of post-graduate work experience with a distinctive record of achievement and impact
- Experience in at least two of the following: lean management in service industries, customer experience, frontline & sales transformation, field service, customer care, business support functions
- Demonstrated experience in successfully leading a transformational/capability building activity within a service operations environment
- Industry experience with a service industries such as retail, telecom, banking, media, etc.
- Willingness to travel up to 80%
-
Business Systems Analyst
1 week ago
Village of Wayne, IL Wayne, United States**Position: Business Systems Analyst** · This is a part time (M-Th) contractor role working between 15-20 hours per week. · - Job Responsibilities:_ · - Process analysis, process decomposition, process mapping, new/updated process implementation · - Integrate computing tools and ...
-
Business Analyst
3 weeks ago
Strategic Staffing Solutions Detroit, United States ContractSTRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING · Title: Business Analyst (No C2C/C2H/OPT/F1) · Duration: 12+ Months (Hybrid. 2-3 days onsite) · Location: Detroit, MI (Must be local) · Pay Rate: W2 rate 55- 58/HR. · Industry: Energy · Job/Role Description: · Works with the ...
-
IT Business Analyst
3 weeks ago
Strategic Staffing Solutions Detroit, United StatesSTRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING · Strategic Staffing Solutions is currently looking for an IT Business Analyst for a contract opportunity with one of our largest clients located in Detroit, MI · Title: · IT Business Analyst · Location: · Detroit, MI - Hybrid ...
-
IT Business Analyst
2 weeks ago
PIERCE MONROE & ASSOC LLC Detroit, United StatesJob Description · Job Description · The IT Business Analyst role will conduct a comprehensive assessment of our clients asset inventory. This project focuses on updating various asset categories, including hardware, software, network devices, and data repositories. You will colla ...
-
Business Analyst
2 weeks ago
LanceSoft Detroit, United StatesEngagement Description · Business Analyst will determine if internal or external solutions exist or whether new solutions are feasible, map process flows and must determine if these solutions impact existing work processes and systems as well as ensure proper integration, testin ...
-
Business Analyst
2 weeks ago
TekWissen LLC Detroit, United StatesJob Description · Job DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and fa ...
-
Business Intelligence Analyst
2 weeks ago
SMS Group of Companies Detroit, United StatesBusiness Intelligence Analyst: · JOB SUMMARYWe are looking for a Business Intelligence Analyst to join our team As a Business Intelligence Analyst you will collaborate with all other departments of our company. You will be responsible for working with our business stakeholders to ...
-
Business Analyst
2 weeks ago
Softworld A Kelly Company Detroit, United StatesInterfacing with the client to discuss all project requirements, concepts, and ideas · Documenting requirements into user stories and ensure the development team understands the concepts outlined · Ability to be a self-starter and work directly with a client to gather and docum ...
-
Business Analyst
3 weeks ago
Softworld, a Kelly Company Detroit, United StatesInterfacing with the client to discuss all project requirements, concepts, and ideas · Documenting requirements into user stories and ensure the development team understands the concepts outlined · Ability to be a self-starter and work directly with a client to gather and documen ...
-
Sr. Business Analyst
2 weeks ago
Strategic Staffing Solutions Detroit, United States ContractSTRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING · Strategic Staffing Solutions is currently looking for a Sr. Business Analyst for a contract opportunity with one of our largest clients located in Detroit, MI · Title: Sr. Business Analyst · Location: Detroit, MI (Remote) · Du ...
-
Business Analyst 3
3 weeks ago
Huntington National Bank Detroit, United States Paid WorkSummary: · The Business Analyst 3 - Supplier Enablement is responsible for contacting specific Huntington Commercial Card customer's suppliers to assist in the conversion of check payment acceptance to virtual card and/or ACH payments. · Completes outbound Supplier Enablement a ...
-
Business Systems Process Analyst
4 weeks ago
CrossFire Group Detroit, United StatesOur client, a major utility company, is looking for a Business Systems Process Analyst to join their team in Detroit, MI. · This long-term contract role (possibility for extension or direct hire for the right candidate) offers a starting pay rate of $39.80/hour (benefits are avai ...
-
Senior Business Systems Analyst
22 hours ago
IQVIA Wayne, United States Full timeJob Description · Summary: IQVIA's Global Technology and Operations (GTO) group's responsibility is expanding. To effectively navigate this increased scope the Finance and Procurement Group within the Enterprise Technology Services (ETS) team is looking to replace a Senior Busin ...
-
Business Analyst II
10 hours ago
GTECH Corporation Detroit, United StatesEngagement Description · Supports operational activities for a behavioral health program through summarizing data trends, maintaining business processes, including detailed review and regular updates of program communications, and other activities as required. Includes working w ...
-
API Business Analyst
2 weeks ago
Juno Search Partners - Open Positions Wayne, United StatesJob Description · Job DescriptionJuno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates natio ...
-
Senior Business Immigration Analyst
4 days ago
Fragomen Detroit, United States Full timeJob Description · About the Role: Fragomen's Senior Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offer training, development, and long-term growth opportunities. Fragomen's exclusive focus on ...
-
Business Process Analyst
2 weeks ago
V2soft Detroit, United StatesV2Soft () is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true par ...
-
Business Analyst
2 weeks ago
SAIC Sterling, United StatesJob ID: · **Location**:STERLING, VA, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Bus Proc Analyst · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:Yes, 10 % of the Time · **Minimum Clearance Required**:None · **Clearance Level Must Be ...
-
Business Analyst
3 weeks ago
Hartford HealthCare Corp. Farmington, United States**Description** · **Job Schedule**: Full Time · **Standard Hours**: 40 · **Job Shift**: Shift 1 · **Shift Details**: · Work where every moment matters. · Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing ever ...
-
Business Analyst
2 weeks ago
SoftPath Technologies LLC Detroit, United StatesTop 3 Required Skills/Experience · Proven analytical ability related to analysis of functional business processes is a must. · Exceptional verbal and written communications skills, proven organization and attention to detail are required · 3 years of Business Analyst experience ...
Business Analyst - Detroit, United States - McKinsey Social Initiative Inc
Description
As a member of McKinsey's world-class Operations practice you will be responsible for blending strategic thinking with hands-on implementation, advising on developing and defining operational strategies to help our clients around the world solve their most critical problems.
Service Operations is a growing service line with deep functional expertise implementing holistic transformation including Customer Experience/Service Design, Frontline & Field Operations, Service Factory Operations, Corporate Business Functions, and Customer Care with cross-cutting foundation capabilities (e.g., Lean expertise; IT enablement; Performance transformation) to deliver significant and sustainable cost impact.
We provide a unique set of tools and techniques to help clients identify opportunities for improvement and implement recommendations in support of our client's business objectives.
You'll work in teams of typically 3-5 consultants, playing an active role in all aspects of the client engagement.This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations.
You'll also have the opportunity to present results to client management and implement recommendations in collaboration with client team members.
You'll gain new skills and build on the strengths you bring to the firm. Business Analysts receive exceptional training as well as frequent coaching and mentoring from colleagues on their teams.This support includes a Partner from Operations that is assigned to you to help guide your career as well as several weeks of formal training in your first two years as a Business Analyst.
Additionally, you'll receive guidance and support from your local office in the selection of client projects, helping you to develop your skills and build your network.
Following your BA tenure, assuming good performance, you will move into a post-graduate school role.Some BAs will take advantage of the opportunity to get outside experience through a secondment (externship) with a private sector or social sector client with the firm's support.
Others may choose to pursue graduate school with support from the firm.