Business Analyst - Chicago, United States - APN Consulting

APN Consulting Chicago, United States

1 day ago

Description

APN Consulting has an immediate need for a direct client requirement:

Title:
Business Analyst

Type:
Full Time/Permanent

Location:

REMOTE
Position Overview

The Technology Business Analyst role is responsible for improving the performance of technology platform and interacting with employees to improve employee engagement with technology tools.

This will be achieved by working with business teams to identify process inefficiencies and resolve via software improvement projects. The Technology Analyst will report to the Senior Vice President of Technology.

Responsibilities

Work with teams to analyze business processes to identify and implement creative software solutions.
Capture/manage functional requirements, to be implemented as software enhancements in collaboration with software vendors and internal software development teams.

Lead software vendor relationship management (VRM); oversight of initiatives, serve as internal escalation point for questions, issues, entitlements and data quality.

Efficiently integrate new technology systems, programs, and applications with business operations and services.
Interact with the Client Leadership Team, providing status updates and recommendations regarding various technology-focused initiatives.
Becoming subject matter expert on technology tools utilized internally at Reactivate to ensure employee engagement

Required Skills

3-4+ Years work experience in technical business analysis and project management.
Multiple examples using process analysis techniques such as Business Process Modelling (BPM), SIPOC diagrams and Gantt charts.
Knowledge of the agile software development lifecycle; ability to track enhancements from backlog through testing and release.
Exceptional organizational skills; ensuring action items and projects remain on track across multiple internal/external stakeholders and software applications.

Strong written and verbal communication skills (in English); leading working groups, contributing to client-facing materials and escalating to management where risks/issues are encountered.

Experience using JIRA and the Microsoft Office suite of tools (i.e. PowerPoint, Excel, Visio, SharePoint and Teams).

Ability to develop, maintain, and enjoy effective working relationships with people from a wide variety of organizations and with a wide variety of functional expertise.

Preferred Skills

Familiarity with community solar markets and projects.
Experience using software applications such as Salesforce and Tableau.
Conducting software vendor application assessments.

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Business Analyst - Chicago, United States - APN Consulting

Description

IT Business Analyst