Jobs
>
Richmond

    Deskside Support Technician - Richmond, United States - Insight Global

    Insight Global
    Insight Global Richmond, United States

    1 week ago

    Insight Global background
    Transportation / Logistics
    Description

    Must Haves:

    • 3+ years' experience troubleshooting hardware, software and networking issues on RF Guns (Honeywell), laptops, PCs, thin clients, and mobile devices
    • Experience troubleshooting Tier 2 and 3 escalated technical issues in an enterprise environment
    • Strong knowledge of Windows, specifically version 10
    • Experience with Android troubleshooting
    • Maintain and manage workload through computerized ITSM ticketing and tracking system
    • Ability to walk from one side of building to other (1M sq. ft) potentially multiple times a day
    • Great communication and customer service skills

    Plusses:

    • Windows 11 knowledge
    • ServiceNow experience
    • Logistics or warehouse experience
    • CompTIA A+ Certified
    • N+ Network certification

    Day-to-day

    A global logistics company is looking for a deskside support technician to work on-site in their 1M sq. ft Virginia warehouse. This person will be the sole IT support specialist responsible for handling break-fix requests via ServiceNow on a daily basis. This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office 365 email and Outlook. The majority of incidents will be hardware-related, such as PCs and printers, but they may also involve networking and software issues. In this role, customer service is critical because this individual will work closely with the company's clients and IT staff. Some days, this individual may be required to work beyond their scheduled shift or come in on off days during peak hours, necessitating flexible work hours. The ideal candidate will be self-disciplined, a strong individual contributor, and possess excellent communication skills.

  • Volunteers of America Mid-States

    Support Technician

    2 days ago

    Volunteers of America Mid-States Manchester, KY, United States Full time

    Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and ...

  • HCPS - Guidance and School Counseling

    Technology Support Technician Iii

    3 days ago

    HCPS - Guidance and School Counseling Henrico, United States

    **About Us** · Henrico County Public Schools is one of the six largest county public school divisions in Virginia with a nationally recognized educational program. Henrico County is a suburban community surrounding the city of Richmond, VA. We are 104 miles from the Atlantic Ocea ...

  • Dave & Buster

    Support Technician

    1 week ago

    Dave & Buster Richmond, United States

    Job Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...

  • TEKsystems

    Deskside Support Technician

    4 days ago

    TEKsystems Richmond, United States

    Job Description · Job DescriptionResource will provide W10-Hardware Deskside/ basic Network Support to remote locations. We need a trusted and responsible resource that can work with little or no supervision to support these remote sites. · Technician Requirements: · Day to Day s ...

  • Qwalton

    Desktop Support Technician

    1 week ago

    Qwalton Richmond, United States

    Desktop Support Technician | 2-4 years | C2C | Onsite | Richmond, VA, USA · Job Category: · Information Technology · Job Type: · C2C · Onsite · Job Location: · Richmond · USA · Virginia · **MUST be in or within reasonable driving distance to Richmond as role is 5 days onsi ...

  • Insight Global

    Desktop Support Technician

    1 week ago

    Insight Global Richmond, United States

    Must Haves: · 3+ years' experience troubleshooting hardware, software and networking issues on RF Guns (Honeywell), laptops, PCs, thin clients, and mobile devices · Experience troubleshooting Tier 2 and 3 escalated technical issues in an enterprise environment · Strong knowledge ...

  • Virginia Department of Human Resource Management

    Program Support Technician

    1 week ago

    Virginia Department of Human Resource Management Richmond, United States

    Program Support Technician · Job no: · Work type: Full-Time (Salaried) · Location: Richmond (City), Virginia · Categories: Educational and Media Services · Title: Program Support Technician · State Role Title: Administrative and Office Specialist III · Hiring Range: Average ...

  • Virginia Department of Human Resource Management

    Program Support Technician

    1 week ago

    Virginia Department of Human Resource Management Richmond, United States

    Program Support TechnicianJob no: Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories: Educational and Media ServicesTitle: Program Support TechnicianState Role Title: Administrative and Office Specialist IIIHiring Range: Average Salary $53,500Pay Band: ...

  • AA2IT

    Desktop Support Technician

    6 days ago

    AA2IT Richmond, United States

    Location of work :4201 Commerce Rd, Richmond VA · Windows PC Desktop Support Please list your top 2 required skills · • Deskside Support Experience · • CSAT, Customer Service Skills Please list any nice to have certifications or skill sets: · • CompTIA A+ · • Lenovo DT-LT Wh ...

  • Accel Talent and Development Group

    fleet support technician

    4 days ago

    Accel Talent and Development Group Richmond, United States

    Job Description · Job Description-Service and maintain the fleet of vehicles · -Maximize uptime for field operations fleet by implementing rapid response and preventative programs · -Provide on-site support, as needed, and organize applicable travel · -Install upgrades of hardwar ...

  • Randstad

    desk side support technician

    3 days ago

    Randstad Richmond, United States

    desk side support technician. · richmond , virginia · posted 10 days ago · job details · summary · $20 - $23 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · The Deskside Support Technician is res ...

  • Crescens

    AV/Desktop Support Technician

    3 days ago

    Crescens Richmond, United States

    Job Title: AV/Desktop Support Technician · Location: Richmond, VA · Duration: 10+ Months · Interview: In-person only · **local Richmond, VA candidates required** · **Contractor will be responsible for purchasing parking through client's Parking Management Office or procuring the ...

  • Randstad

    Desk side support technician

    2 days ago

    Randstad Richmond, United States

    job summary: The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Un ...

  • Leidos

    Senior Desktop Support Technician

    1 week ago

    Leidos Richmond, United States

    NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service d ...

  • Canon Solutions America, Inc.

    Technician- Medical Software Support

    2 weeks ago

    Canon Solutions America, Inc. Richmond, VA, United States Full time

    Technician, Field Svc II · Type: Full-Time · # Field Service · We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supports products. · Diagn ...

  • Randstad USA

    Desk Side Support Technician

    3 days ago

    Randstad USA Richmond, United States Freelance, Full time

    job summary: · The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. ...

  • Kforce Inc.

    Network / Telephony Support Technician

    4 days ago

    Kforce Inc. Richmond, United States

    RESPONSIBILITIES: · Kforce has a client in Richmond, CA that is seeking a Network/Telephony Support Technician.Summary:In this role, you will be primarily responsible for providing first level support to resolve problems with network/telephony products and applications, performin ...

  • Grafton Integrated Health Network

    Contract Watch Support Technician-PRN

    1 week ago

    Grafton Integrated Health Network Richmond, United States

    Contractor Watch Support Technician, PRNGENERAL STATEMENT OF JOBUnder general supervision, works as needed during work project schedules to be "eye and ears" for Contractors working on Grafton premise ensuring safety of clients, staff and Contractors. Warns of unanticipated event ...

  • Cynet Systems

    Senior Desktop Technician Support Analyst

    1 week ago

    Cynet Systems Richmond, United States

    Job Description: Provides on-site and virtual technical support for VTC conferences and other web conferencing platforms, troubleshooting AV/VTC issues and audio/video. conferencing-related issues working directly with customers as well as other internal technical resources. · S ...

  • Bizerba North America

    Product Support Specialist Ii

    1 day ago

    Bizerba North America Richmond, United States

    **Although Bizerba has not invented the weight, we have definitely paved the way for modern weighing technology. Since 1866, our name - like no other - has stood for efficient weighing, slicing and labeling solutions. Today we operate in 120 countries with approximately 4.500 emp ...