Jobs
>
Richmond

    desk side support technician - Richmond, United States - Randstad

    Randstad
    Randstad Richmond, United States

    3 weeks ago

    Default job background
    Description

    desk side support technician.

    • richmond , virginia
    • posted 10 days ago

    job details

    summary

    • $20 - $23 per hour
    • contract
    • high school
    • category computer and mathematical occupations
    • reference

    job details

    job summary:

    The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Under the supervision of the Service Delivery Manager, the technician is expected to follow established operational standards and must be completely focused on providing outstanding customer service to employees. If you are intersted in this position please send your resume directly to

    location: Richmond, Virginia

    job type: Contract

    salary: $ per hour

    work hours: 8am to 5pm

    education: High School

    responsibilities:

    Required Skills -

    Hardware/Software configuration in Windows OS Environment

    Software Installs

    Computer and iPhone support

    Windows OS experience

    Mobile Phone Support(primarily IOS)

    Job Duties -

    • Primarily provides Tier 2 level support; may provide Tier 1 and/or Tier 3 support as needed

    · Break-fix repairs, including ordering parts

    · Application software support

    · Peripheral Support

    · Malware and Virus repairs

    · Hardware and Software Configuration Changes

    · Application software installations and support

    · Engage vendors or technical resources for assistance

    · Document issue resolution

    · Apple iPhone Support, Apple MacBook Knowledge

    · A+ Certification desired

    Job Requirements -

    The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Under the supervision of the Service Delivery Manager, the technician is expected to follow established operational standards and must be completely focused on providing outstanding customer service to employees.

    · Primarily provides Tier 2 level support; may provide Tier 1 and/or Tier 3 support as needed

    · Break-fix repairs, including ordering parts

    · Application software support

    · Peripheral Support

    · Malware and Virus repairs

    · Hardware and Software Configuration Changes

    · Application software installations and support

    · Engage vendors or technical resources for assistance

    · Document issue resolution

    · Apple iPhone Support, Apple MacBook Knowledge

    · A+ Certification desired

    Desired Skills & Experience -

    Hardware/Software configuration in Windows OS Environment

    Software Installs

    Computer and iPhone support

    Windows OS experience

    Mobile Support

    2+ years experience with both hands on and remote Deskside Support experience.

    strong Customer Skills

    A+ Certification desired

    qualifications:

    • Experience level: Experienced
    • Minimum 2 years of experience
    • Education: High School

    skills:

    • Desktop SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.
  • CBTS

    IT Support Technician

    1 week ago

    CBTS Richmond, United States

    **Position Summary and Overview** · The IT Support Technician plays a crucial role in the global IT organization by ensuring a high performance of the service and customer satisfaction in the function that is the face of IT. The IT Support Technician is part of the global IT Supp ...

  • ColonialWebb

    Software Support Technician

    1 day ago

    ColonialWebb Richmond, United States

    ColonialWebb is looking to hire a Software Support Technician. The Software Support Technician is responsible for the development and management of all software and model content pertaining to Autodesk products and any related programs as well as the setup of all documents and re ...

  • Tekshapers Software Solutions Pvt Ltd

    Desktop Support Technician

    5 days ago

    Tekshapers Software Solutions Pvt Ltd Richmond, United States

    **Role: Desktop Support Technician** · **Location: Richmond, VA** · - 4+ years of IT work experience · - Proficiency in using and knowing your way around windows · - Ability to operate tools, components, and peripheral accessories. · - Software and Hardware Troubleshooting and Mi ...

  • TECHEAD

    IT Support/Warehouse Technician

    3 days ago

    TECHEAD Richmond, United States

    TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments To learn more about TECHEAD, visit us at or on Glassdoor. · IT Support & Warehouse Technician · ~ 6 Month Contract to Hire · ~ Onsite · ~ Richmond, VA · ~ Locally Candidates On ...

  • Akkodis

    Desktop Support Technician

    1 week ago

    Akkodis Richmond, United States

    Akkodis is seeking a Desktop Support Technician for a 6 month contract to hire position with a client located in Richmond, VA (Onsite). · Pay Range: $23/hr. - $26/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors. · Job de ...

  • Tata Consultancy Services

    Deskside Support Technician

    2 days ago

    Tata Consultancy Services Richmond, United States

    Need to have 5+ years of experience and knowledge in Troubleshooting software's, printer, projectors, and issues over remote and over call support to customers. · Experience and knowledge in Troubleshooting laptop, desktop, printer hardware issues. · Experience in Executive and s ...

  • Tata Consultancy Services

    Deskside Support Technician

    1 week ago

    Tata Consultancy Services Richmond, United States

    Need to have 5+ years of experience and knowledge in Troubleshooting software's, printer, projectors, and issues over remote and over call support to customers. · and knowledge in Troubleshooting laptop, desktop and printer hardware issues. · in Executive and site support analyze ...

  • AA2IT

    Desktop Support Technician

    3 weeks ago

    AA2IT Richmond, United States

    Location of work :4201 Commerce Rd, Richmond VA · Windows PC Desktop Support Please list your top 2 required skills · • Deskside Support Experience · • CSAT, Customer Service Skills Please list any nice to have certifications or skill sets: · • CompTIA A+ · • Lenovo DT-LT Wh ...

  • Dave & Busters

    Support Technician

    1 week ago

    Dave & Busters Richmond, United States

    Dave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...

  • Volunteers of America Mid-States

    Support Technician

    3 weeks ago

    Volunteers of America Mid-States Manchester, KY, United States Full time

    Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and ...

  • HCPS - Guidance and School Counseling

    Technology Support Technician Iii

    3 weeks ago

    HCPS - Guidance and School Counseling Henrico, United States

    **About Us** · Henrico County Public Schools is one of the six largest county public school divisions in Virginia with a nationally recognized educational program. Henrico County is a suburban community surrounding the city of Richmond, VA. We are 104 miles from the Atlantic Ocea ...

  • Randstad

    Desk side support technician

    3 weeks ago

    Randstad Richmond, United States

    job summary: The Deskside Support Technician is responsible for completing all in scope support services, including but not limited to, break-fixes, new system installation, asset moves, software installations, software and hardware upgrades, as well as the tracking of assets. Un ...

  • Dave & Buster

    Support Technician

    2 weeks ago

    Dave & Buster Richmond, United States

    Job Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...

  • Abbott Laboratories

    IT Site Support Technician II

    3 hours ago

    Abbott Laboratories Richmond, United States Full time

    Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medic ...

  • Department of State Police

    Program Support Technician

    2 weeks ago

    Department of State Police North Chesterfield, United States

    **Title**: Program Support Technician DSPW0654, DSPW0655 (Part-time no benefits) · **State Role Title**: Admin and Office Spec III · **Hiring Range**: Negotiable and Commensurate with Experience · **Pay Band**: 3 · **Agency**: Department of State Police · **Location**:North Chest ...

  • Grafton Integrated Health Network

    Contract Watch Support Technician-PRN

    2 weeks ago

    Grafton Integrated Health Network Richmond, United States

    Contractor Watch Support Technician, PRN · GENERAL STATEMENT OF JOB · Under general supervision, works as needed during work project schedules to be "eye and ears" for Contractors working on Grafton premise ensuring safety of clients, staff and Contractors. Warns of unanticipate ...

  • Akkodis

    Desktop Support Technician

    1 week ago

    Akkodis Richmond, United States

    Akkodis is seeking a Desktop Support Technician for a 6 month contract to hire position with a client located in Richmond, VA (Onsite). · Pay Range: $23/hr. - $26/hr on W2; The rate may be negotiable based on experience, education, geographic location, and other factors. · Job de ...

  • Seneca Resources

    Desktop Support Technician

    1 week ago

    Seneca Resources Richmond, United States

    Position: Desktop Support Technician · Location: Richmond, VA · Terms: Onsite, Contract · Compensation: 25/hr W2 with Benefits · The Desktop Support Technician manages escalation issues from Service Desk Technicians, utilizing in-depth analyses and problem-solving skills to resol ...

  • ColonialWebb

    Software Support Technician

    22 hours ago

    ColonialWebb Richmond, United States

    Software Support Technician Richmond, VA 23228 · ColonialWebb is looking to hire a Software Support Technician. The Software Support Technician is responsible for the development and management of all software and model content pertaining to Autodesk products and any related prog ...

  • Virginia Department of Human Resource Management

    Program Support Technician

    4 days ago

    Virginia Department of Human Resource Management Richmond, United States

    Program Support Technician Job no: Work type: Full-Time (Salaried) Location: Richmond (City), Virginia Categories: Administrative ServicesTitle: Program Support Technician State Role Title: Admin and Office Spec IIIHiring Range: Commensurate with experience, up to $44,554Pay Band ...