- Provides on-site and virtual technical support for VTC conferences and other web conferencing platforms, troubleshooting AV/VTC issues and audio/video. conferencing-related issues working directly with customers as well as other internal technical resources.
- Schedules set up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
- Performs video camera, live stream, and audio recordings.
- Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
- Sets up and operates audio systems for live events and ceremonies, and assists video production.
- Conducts site surveys to establish AV/VTC equipment customer requirements.
- Sets up and installs permanently installed conference room displays and video conferencing equipment.
- Perform administrative tasks such as inventory tracking, checklists, forms, etc.
- Provides on-site and virtual desktop support for in-house Electronic Bulletin Board computers.
- Due to the nature of the job the candidate should be able to lift 50 pounds with assistance
- The job requires some travel and overnight stays.
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Technical Support Analyst
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Focused HR Solutions LLC Richmond, United States** Candidates will be required to work 100% on-site in Richmond, VA ** Our direct client has an opening for a Technical Support Analyst position # This position is for 5-12+ months, with option of extension, and will be worked 100% on-site in Richmond, VA. If you are interested, ...
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Software Technical Support Analyst
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it support analyst
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