- Proficient with Microsoft Office Suite and related software.
- Practical understandings of Network support/troubleshooting.
- Practical understandings of Mobile application support/troubleshooting.
- Demonstrated knowledge of PC Software setup and configuration
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Must be able to function well in a high-paced and at times stressful environment.
- Must be willing to travel as needed, including overnight stays.
- Promote a positive customer experience.
- Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.
- Health, dental and vision insurance.
- Paid time off.
- 401(k), $0.75 to $1.25 match up to 6%.
- Life and disability insurance.
- In-house training instructors/programs.
- Tuition reimbursement.
- Employee referral bonus program.
- Discounts: cellular phone service, computers, tooling, cars and trucks.
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Systems Support Analyst
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Department of Elections Richmond, United States**Title**: Systems Support Analyst · **State Role Title**: Info Technology Specialist IV · **Hiring Range**: Up to $85,000 · **Pay Band**: 5 · **Agency**: Department of Elections · **Location**:Department of Elections · **Recruitment Type**: General Public - G · **Job Duties** · ...
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BranCore Technologies Richmond, United States**Job Title**: Technical Support Analyst 2 · **Job Location**:Richmond, VA · **Job Duration**: 12+ Months · **Pay Rate**:$27.50/HR on W2 · **Job Summary** · The client is seeking a contract **IT Support Specialist I** to work on technology projects, phones, laptops light networki ...
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Estes Forwarding Worldwide Richmond, United StatesOverview: · Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsi ...
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Technical Support Analyst
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RIT Solutions Inc Colonial Heights, United States**Position : Technical Support Analyst** · **Location : Colonial Heights, VA ONSITE** · **Duration : 12+ Months** · **Interview: Face 2 Face Interview** · **JOB DESCRIPTION** · Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePo ...
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Financial Application Support Analyst
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HonorVet Technologies Mechanicsville, United StatesPrimary Responsibilities: Serve as IT product configuration administrator for Oracle Cloud Fusion platform and for basic functionality in the SAP Customer Activity Repository application Assess the existing administration and support activities performed by business, IT and 3 rd ...
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Technical Support Analyst
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Triumph Richmond, United StatesTriumph Services is seeking a Technical Support Analyst to join our client on a long-term contract. This position is onsite at the client's office in Richmond, VA. · DAY TO DAY RESPONSIBILITIES · Technical Support on the Help Desk which will involve: · . Software installs and ...
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Technical Support Analyst
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TM Floyd & Company Richmond, United StatesWe're currently hiring a Technical Support Analyst for an onsite role based in Richmond, VA. If youre looking for a new opportunity, apply today · Key Responsibilities: · Monitor an inbound request queue and processing orders for telecommunications devices and services · Track ...
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Technical Support Analyst
6 days ago
Crescens Richmond, United StatesJob Title: Technical Support Analyst · Location: Richmond, VA - Onsite) · Duration: 6+ months · *** LOCAL CANDIDATES ONLY*** · Job Description : The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. ...
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Support Analyst II
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T-Net British Columbia Richmond, United StatesWe're looking for experienced · Support Analyst II · to provide internal and external stakeholders with business application and technology first-level support within a helpdesk environment. · Do you have experience supporting channels including phone or email support and speci ...
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LUTechnical Support Analyst
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Focused HR Solutions LLC Richmond, United States** Candidates will be required to work 100% on-site in Richmond, VA ** Our direct client has an opening for a Technical Support Analyst position # This position is for 5-12+ months, with option of extension, and will be worked 100% on-site in Richmond, VA. If you are interested, ...
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Systems Support Analyst
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Virginia Jobs Richmond, United StatesTitle: Systems Support Analyst · State Role Title: Info Technology Specialist IV · Hiring Range: Up to $85,000 · Pay Band: 5 · Agency: Department of Elections · Location:Department of Elections · Agency Website: · Recruitment Type: General Public - G · Job Duties · Organizationa ...
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Project Support Analyst
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GS1 Consulting Colonial Heights, United StatesSkilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams. Skilled in wireless devices. Ability to communicate effectively verbally and in writing with individuals. Customer Service skills that include ...
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Serigor Inc Richmond, United StatesJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration:12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phon ...
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Technical Support Analyst 2
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Analyst, App Sys Support
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CarMax Richmond, United States Full time8116 - Midtown Office W. Broad Street, Richmond, Virginia, 23220 · CarMax, the way your career should be · The Technical Support Analyst I reviews, analyzes, and evaluates Information Technology systems operations tickets to provide application support to CarMax end-users. This s ...
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Software Technical Support Analyst
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Software Technical Support Analyst
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Technical Support Analyst 4
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V-Soft Consulting Group Richmond, United StatesTechnical Support Analyst 4 · Primary Location: Richmond, Virginia · V-Soft Consulting is currently hiring for a Technical Support Analyst 4 for our premier client in Richmond, Virginia. · Education and Experience " Experience administering a VOIP environment (provisioning de ...
it support analyst - Mechanicsville, United States - Carter Machinery Company, Inc
Description
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an IT Support Analyst. The IT Support Analyst is responsible for consulting with users regarding software, hardware, process and system requirements needed in designing, testing, and improving systems; deploying and maintaining the company's personal computer environment along with troubleshooting and resolving software and hardware problems for computer users. Seeking candidates with a minimum of two years computer software experience. Bachelor's or Associates degree in Information Technology, preferred Experience interfacing with computer users
Requirements for the IT Support Analyst position include:
Competitive Compensation and Benefits:
Carter Machinery is a drug-free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)