Technical Support Analyst 2 Colonial Heights, Va - GS1 Consulting

GS1 Consulting

Verified Company

Colonial Heights, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams.

Skilled in wireless devices. Ability to communicate effectively verbally and in writing with individuals. Customer Service skills that include a "customer first" attitude. Position is responsible for agency-specific end user support throughout the Richmond District.

Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.

Troubleshoot hardware and software issues.

Job Types:
Full-time, Contract

Pay:
$27.00 per hour

Compensation package:

1099 contract

Schedule:

8 hour shift

Application Question(s):

Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite and MS Teams / 1 Year Required
Skill in troubleshooting tools and managing and administering desktops and wireless devices / 1 Year Required.
Strong Customer Service skills that include a "customer first" attitude / 1 Year Required.
Ability to communicate effectively verbally and in writing with individuals and groups / 1 Year Required.
Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
/ 1 Year Required.
Ability to lift equipment up to 25 pounds / Required.
Do you commit to working ONSITE 100% of the time? This is REQUIRED
How soon after offer can you start?

Ability to Relocate: