- Experience administering a VOIP environment (provisioning devices, services, ordering, etc.)
- Procurement and Inventory Management: 2 Years
- Customer Service and Support of Android/IOS Mobile Devices: 3 Years
- Data Analysis (i.e. - Financial billing and reconciliation: 3 Years.
- VMWare Workspace One Mobile Device Management: 1 Years.
- Vendor relationship management (Verizon, AT&T, etc.): 2 Years.
- Should also have a basic understanding of circuits and network items for the purpose of ordering, tracking inventory, and reconciling billing on a regular basis.
- The role will require monitoring an inbound request queue and processing orders in TEBS for telecommunications devices and services.
- Once the orders have been placed, the candidate will be required to track the order to completion and to ensure appropriate details are captured and entered in the asset management system.
- Experience provisioning wireless mobile devices such as smartphones, tablets, MiFis, etc. and configuring those devices in an Enterprise environment.
- This role requires a significant amount of in person interaction with customers to include device activation, configuration, troubleshooting, and support.
- Reviewing, Analyzing, and processing telecommunications billing to include identifying trends, errors, and filing disputes when appropriate.
-
Systems Support Analyst
4 days ago
Department of Elections Richmond, United States**Title**: Systems Support Analyst · **State Role Title**: Info Technology Specialist IV · **Hiring Range**: Up to $85,000 · **Pay Band**: 5 · **Agency**: Department of Elections · **Location**:Department of Elections · **Recruitment Type**: General Public - G · **Job Duties** · ...
-
Technical Support Analyst
1 day ago
BranCore Technologies Richmond, United States**Job Title**: Technical Support Analyst 2 · **Job Location**:Richmond, VA · **Job Duration**: 12+ Months · **Pay Rate**:$27.50/HR on W2 · **Job Summary** · The client is seeking a contract **IT Support Specialist I** to work on technology projects, phones, laptops light networki ...
-
Desktop Support Analyst
3 days ago
Estes Forwarding Worldwide Richmond, United StatesOverview: · Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsi ...
-
Technical Support Analyst
1 week ago
RIT Solutions Inc Colonial Heights, United States**Position : Technical Support Analyst** · **Location : Colonial Heights, VA ONSITE** · **Duration : 12+ Months** · **Interview: Face 2 Face Interview** · **JOB DESCRIPTION** · Skilled in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePo ...
-
Technical Support Analyst
5 days ago
Triumph Richmond, United StatesTriumph Services is seeking a Technical Support Analyst to join our client on a long-term contract. This position is onsite at the client's office in Richmond, VA. · DAY TO DAY RESPONSIBILITIES · Technical Support on the Help Desk which will involve: · . Software installs and ...
-
Technical Support Analyst
2 weeks ago
TM Floyd & Company Richmond, United StatesWe're currently hiring a Technical Support Analyst for an onsite role based in Richmond, VA. If youre looking for a new opportunity, apply today · Key Responsibilities: · Monitor an inbound request queue and processing orders for telecommunications devices and services · Track ...
-
Technical Support Analyst
5 days ago
Crescens Richmond, United StatesJob Title: Technical Support Analyst · Location: Richmond, VA - Onsite) · Duration: 6+ months · *** LOCAL CANDIDATES ONLY*** · Job Description : The Help Desk Tech is responsible for providing computer information systems support via the phone, email or at a Customer workstation. ...
-
LUTechnical Support Analyst
3 days ago
Focused HR Solutions LLC Richmond, United States** Candidates will be required to work 100% on-site in Richmond, VA ** Our direct client has an opening for a Technical Support Analyst position # This position is for 5-12+ months, with option of extension, and will be worked 100% on-site in Richmond, VA. If you are interested, ...
-
Systems Support Analyst
2 days ago
Virginia Jobs Richmond, United StatesTitle: Systems Support Analyst · State Role Title: Info Technology Specialist IV · Hiring Range: Up to $85,000 · Pay Band: 5 · Agency: Department of Elections · Location:Department of Elections · Agency Website: · Recruitment Type: General Public - G · Job Duties · Organizationa ...
-
Support Analyst II
5 days ago
T-Net British Columbia Richmond, United StatesWe're looking for experienced · Support Analyst II · to provide internal and external stakeholders with business application and technology first-level support within a helpdesk environment. · Do you have experience supporting channels including phone or email support and speci ...
-
Project Support Analyst
4 days ago
Sawdey Solution Services Richmond, United StatesCategoryProgram/Project Mgmt · Description · The Project Support Analyst (HLD) will be responsible for overall project analysis. · Additional Responsibilities Include, but are not Limited To:Possess an in-depth understanding of the JCIDS process; all relevant functional areas; ...
-
Technical Support Analyst 2
1 week ago
Serigor Inc Richmond, United StatesJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration:12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phon ...
-
Technical Support Analyst 2
5 days ago
Integrated Resources Richmond, United StatesTitle- Technical Support Analyst 2 · Location- Richmond, V · Duration- 12+ Months · Job Description The SCC seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails ar ...
-
Analyst, App Sys Support
1 week ago
CarMax Richmond, United States Full time8116 - Midtown Office W. Broad Street, Richmond, Virginia, 23220 · CarMax, the way your career should be · The Technical Support Analyst I reviews, analyzes, and evaluates Information Technology systems operations tickets to provide application support to CarMax end-users. This s ...
-
Software Technical Support Analyst
5 days ago
Xerox Richmond, United StatesSoftware Technical Support Analyst · General Information · Press space or enter keys to toggle section visibility · City · Alexandria, Arlington, Bethesda, Washington · State/Province · District of Columbia, Maryland, Virginia · Country · United States · Department · Technical Cu ...
-
Software Technical Support Analyst
1 week ago
Xerox Richmond, United StatesSoftware Technical Support Analyst · General Information · Press space or enter keys to toggle section visibility · City · Alexandria, Arlington, Bethesda, Washington · State/Province · District of Columbia, Maryland, Virginia · Country · United States · Department · Technical Cu ...
-
Technical Support Analyst 2
1 week ago
Serigor Inc. Richmond, United StatesJob Description · Job DescriptionJob Title: Technical Support Analyst 2 (HYBRID) · Location: Richmond, VA · Duration: 12+ Months · Job Description: · The client seeks an experienced Helpdesk Analyst to answer phones and emails that come into the Helpdesk. This individual will be ...
-
it support analyst
4 days ago
Carter Machinery Company, Inc Mechanicsville, United StatesCarter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring an IT Support Analyst. The IT Support Analyst is responsible for consulting with users regarding software, hardware, process and system re ...
-
Senior System Support Analyst
2 weeks ago
Cynet Systems Richmond, United StatesJob Description: Under the guidance of the Lead become the learning management system subject matter expert for the Cardinal program. nalyze and qualify training requests for instructor-led training (ILT) ensuring that training needs are met and that seats are properly utilized. ...
-
Analyst II App Sys Support
2 weeks ago
CarMax Richmond, United States Full time8116 - Midtown Office W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be CarMax is looking for a Support Analyst to join our Payroll Systems team who is excited about developing and supporting innovative applications to drive the industry forward. Our ...
Technical Support Analyst 4 - Richmond, United States - V-Soft Consulting Group
Description
Technical Support Analyst 4Primary Location: Richmond, Virginia
V-Soft Consulting is currently hiring for a Technical Support Analyst 4 for our premier client in Richmond, Virginia.
Education and Experience "
Job Responsibilities:
Request, Order, and Inventory Management:
Qualified candidates should send their resumes to
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
For more information or to view all our open jobs, please visit or call
#LI-RB1
#INDSP