Service Manager - Andover, United States - Walser

Description

We have an opportunity at our Chrysler Jeep Dodge Ram dealership for a highly skilled and proven service manager that creates growth for the service department by putting people, development, and customer service first. This high-volume dealership has a perfect location right off highway 169 in Hopkins. We are the King of Jeep with a facility to match. Great Brand. Great Location. Great Opportunity.

**What You'll Do:**

Partner with your General Manager to lead, motivate, and develop the team of technicians and advisors

Responsible for meeting regional CSI and increasing department profitability

Maintain staff's training to the manufacturer, Walser, and ASE standards

Monitor and manage technician productivity and efficiency

Partner with parts and sales departments to make sure parts department and sales customers are supported and being supported by the service department

Ensure warranty compliance and timely submission of all claims with appropriate approvals

Manage warranty and service contract schedules

Manage employee's schedules, PTO requests, and match to customer schedules for business demand

Report on productivity, discounts, ELR, hours/RO, vehicles serviced, etc daily, weekly and monthly.

Lead your team by example

**What We're Looking For:**

Must have 5+ years relatable experience in Service Department

Excellent phone and computer skills

Customer service mentality and professional demeanor

Prior supervisory or management experience

ADP experience strongly preferred

**What You'll Get in Return:**

Full benefits package including;

+ Medical

+ Dental

+ Vision

+ 401K / Match

+ Paid Parental Leave

Progressive PTO Package

The opportunity to volunteer through the Walser Foundation

Top rated service department designed to deliver the best customer and employee experience

Support and leadership from the best in the business

**Who We Are:**

Through 65 years of service, Walser Automotive Group has become a pioneer in the automotive industry. Walser's progressive commitment to growth, technology and a differentiated customer experience has changed the car-buying journey. Walser operates 26 dealerships and many affiliated businesses throughout Minnesota and Kansas. Walser also leads by example. We donate and volunteer through the Walser Foundation which puts 5 percent of its pre-tax profits right back into the communities in which we live and serve. Walser is a family-owned, family-run business that believes in work-life balance. Walser is committed to delivering an outstanding customer experience every time - that's what drives us. That's the Walser Way.

We operate on a set of ***Core Values***which drive our decisions and actions on a daily basis. They are:

***Do The Right Thing*** *-* Nothing is worth compromising a relationship

***Lead By Example*** *-* Be willing to help no matter how difficult the challenge

***Display Positive Energy*** *-* A good attitude is highly contagious

***Be Open Minded*** *-* The only thing that is constant is change

**Be You. Be Us. Be Walser.**

**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.**

**Apply for Service Manager**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensationEducation Highest level of education completed **Equal Employment Opportunity Information** (Completion is voluntary)

Walser Chrysler Dodge Jeep Ram is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Walser Chrysler Dodge Jeep Ram are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Walser Chrysler Dodge Jeep Ram. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.

**Veteran status**

Walser Chrysler Dodge Jeep Ram is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.

A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Full Name Date: 10/8/2021