Service Manager - Andover, United States - Moberlymotors

Description

Moberly Motors is looking for a Service Manager to join our team. Our present manager is looking to retire. We are looking for the the right candidate to run an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensure that the daily inventory of technicians' time is consistently sold to service customers.

Lead a team of service professionals to deliver exceptional value and satisfaction to our customers on a continuous basis. This candidate will also help plan, train, lead, and monitor the performance of service advisors, technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives. This management position is responsible for the service operation which includes both the employee experience as well as the experience of our customers and running a successful operation which includes the development of talent and the overall production and profitability of the department.

**WHAT WE OFFER:**

100% Paid Major Medical and Hospitalization Insurance

100% Paid Dental Insurance

100% Paid Vision Care Insurance

401K Retirement program

5 Day Work Week

Paid Vacation

Paid Training

Brand New State of the Art Facility

Family owned and operated with an excellent reputation in the community for over 75 years

Ongoing training and development

**RESPONSIBILITIES:**

Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

Required to understand and keep abreast of all federal, state and local regulations that affect their operations.

Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.

Interacting with and managing a staff of technicians

Leading our service management & reconditioning activities

Interacting with external vendors

Fulfilling all service activities needed to meet or exceed operating plan goals

Implementing and maintaining effective reconditioning processes and flows

Effective vehicle production and inventory control

Managing technician productivity

This is a hands-on, working position

**REQUIREMENTS:**

Strong communication skills to deal with customers, employees and vendors.

Valid driver's license with clean driving record.

At least 2 years of automotive management and automotive customer service experience

Experience with implementing structured business processes

A hard-working can-do attitude

Excellent interpersonal and management skills

Moberly Motors is family owned and operated since 1943. For seven decades we have been building our reputation one car and truck at a time. We are looking for qualified people to join our team. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we are looking for more great people

We are an Equal Opportunity Employer. All applicants must be able to demonstrate the ability to pass pre-employment test of background checks, MVR, and a drug screening.

**Apply for Service Manager**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Desired compensation (optional)Education Highest level of education completed **Equal Employment Opportunity Information** (Completion is voluntary)

Moberly Motors is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Moberly Motors are based on business needs, job requirements and individual qualifications, without regard to an applicants race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Moberly Motors. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Completion of this form is **optional and voluntary** and your refusal to provide it will not subject you to any adverse treatment.

**Veteran status**

Moberly Motors is subject to the Vietnam Era Veterans Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment veterans in the following classifications.

A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A recently-separated veteran means any veteran during the three-year period beginning on the date of such veterans discharge or release from active duty in the U.S. military, ground, naval or air service.

An active duty wartime or campaign badge veteran means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An Armed forces service medal veteran means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order

Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Full Name Date: 11/12/2021