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Service Manager - Andover, United States - Mills Auto Group
Description
**SUMMARY**
**Mills Auto Group** is looking for a service manager to join our team. If you enjoy delivering an excellent customer experience and have prior experience working as a service manager, we want to talk to you
**WE OFFER:**
Health, Dental, Medical
401K
Paid Time Off
**RESPONSIBILITIES:**
Ensure that customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customer has a positive dealership experience
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Spend quality time building relationships with the customers
**REQUIREMENTS:**
Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
**About the Dealership**
Mills Auto Group understands rapid growth in the automotive space. Family-owned and operated for the past 13 years, we are proud to have grown from 1 store to 13. Most of our team of dedicated and motivated leaders have been with us since the beginning, most starting in entry-level roles themselves. We understand the importance of employee growth and promote from within often.
In addition to career development, at Mills Auto Group, you are recognized for your accomplishments. We have quarterly and yearly employee appreciation events. We participate in Degrees at Work and fund our employees college education We encourage you to get involved with our community outside of the office as well whether you choose to participate in the Boys and Girls Club, Wounded Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community.
**Apply for Service Manager**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Signature and Verification
I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.
Full Name Date: 4/19/2021