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    Customer Service Representative - Chattanooga, United States - Net2Source Inc.

    Net2Source Inc.
    Net2Source Inc. Chattanooga, United States

    5 days ago

    Net2Source Inc. background
    Description

    Education:

    • High School Diploma or equivalent required.

    Experience:

    • 1 year - Experience in a customer service support role is required.

    Skills\Certifications:

    • Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
    • Proficient oral and written communication skills.

    Responsibilities:

    • Receiving, investigating, and resolving all customer inquiries timely and accurately.
    • Ensuring all customer communication is clearly documented.
    • Educating caller to ensure resolution is achieved on first contact.
    • Interact through various channels such as Chat, Phone and E-mail
    • Must be able to pass required testing.
    • Participation and attendance are mandatory.
    • This position requires flexibility due to rotations in schedules and requires adherence to assigned schedules.
    • Work overtime as required.
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