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    Customer Service Representative - Chattanooga, United States - LegacyBox

    LegacyBox
    LegacyBox Chattanooga, United States

    5 days ago

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    Description

    Job Description

    Job Description

    Legacybox is on the lookout for an enthusiastic Customer Service Representative to join our growing in office team

    Job Type: In Office, Full-Time

    Pay: Starting at $15.50/hour

    Shift Options: Monday - Friday 9:30 AM - 6:30 PM

    Pay and Perks for Customer Service Representative:

    • Competitive wage starting at $15.50/hour
    • Great culture featuring monthly game nights, spirit weeks, unlimited coffee, and exciting incentive programs
    • Performance bonus opportunities up to $700 during peak season
    • Healthcare coverage starting day one (medical, dental, and vision)
    • Retirement plan with employer match

    Who You Are:

    • Must be available to work in office
    • Must be 18+ years old
    • Proficient computer and technical skills
    • A "no task is too small" attitude and a positive, spirited outlook
    • Associates degree or 1+ years of work experience
    • Must pass drug test and state, federal, and criminal background check

    Responsibilities of Customer Service Representative:

    • Answer phone, email, and live chat customer inquiries
    • Provide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customers
    • Master our order management system in order to efficiently and effectively manage customer relationships

    Who is Legacybox:

    Legacybox, also known as Southtree, has helped over 1 million families digitally preserve their precious memories trapped on home movies, photos, and film. We were founded on the conviction to restore – to revalue what has been devalued. Legacybox is led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.

    *Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'

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