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    Restoration Project Manager, Water Division - Houston, United States - ServiceMaster CDR

    ServiceMaster CDR
    ServiceMaster CDR Houston, United States

    3 weeks ago

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    Description
    Job Description


    Job Description Salary:

    COMPANY OVERVIEW:


    ServiceMaster CDR is a premier full-service Disaster Restoration company providing the highest quality restoration services with unwavering integrity in Northeast Ohio and Central Texas.

    Our twelve (12) branch locations are one of the top 5 ServiceMaster franchises in the U.S.

    Our comprehensive restoration services for commercial and residential include water/mold mitigation, fire/smoke/odor damage, weather damage, contents

    cleaning/restoration,

    biohazard/trauma/and

    vandalism clean-up, emergency board-up and tarping, as well as reconstruction services. We provide 24-hour emergency response and can mobilize nationally for catastrophes.


    We take great pride in helping our communities in their time of need, rebuilding homes and businesses and restoring lives.


    POSITION OVERVIEW:
    This is a high impact position within our business.


    The Water Division Manager is responsible for the overall operations, growth and performance of the Water Division along with the continued development and education of the team.

    The WDM ensures company policy, industry standards, compliance and regulatory requirements are followed.

    In addition, the WDM ensures their team is meeting all operational KPI's, financial goals and customer service expectations.


    JOB RESPONSIBILITIES:
    Responsible for the production, procurement and planning of daily operations
    Participates with Branch or Operations Manager and Operations leadership in development of operational and business strategies
    Conducts onsite field evaluations of work produced by direct reports
    Coordinates with all sales team members to ensure we are delivering on our commitments to clients
    Provide direct support to office personnel, technicians and sales associates regarding technical questions, customer escalations and operating procedures
    Supervises, supports and continually develops lead technicians and their team members
    Ensures that health and safety regulations are followed within the division
    Improves operational management systems and processes. Provides training for new initiatives and technology launches
    Stays up to do date with industry standards, emerging technologies and best practices
    Plans, schedules and reviews workload and manpower to make sure targets are being met on a cost-effective basis
    Assists on management of large scale projects and/or projects that require high level expertise
    Directs all aspects of Water Division production with Claims Administrator during high volume events to maximize all sales opportunities
    Work with other Divisions / Division Managers to provide assistance on projects that require Water Division manpower and/or expertise
    Acts as a lead technician during High Volume Events or during other times of need


    EXPERIENCE / SKILLS / EDUCATION:
    Clean driving record / Valid Drivers License / Reliable Transportation
    Minimum 4 years industry experience
    IICRC WTR Certification
    IICRC ASD Certification
    IICRC AMRT Certification or equivalent experience
    IICRC CDS Certification or equivalent experience
    Exhibits excellent customer service skills
    Exhibits all skills necessary involved in water mitigation
    Above average understanding of residential and commercial building construction
    Ability to scope and run losses of all sizes
    Ability to manage multiple crews and temporary labor
    Ability to coordinate subs and vendors as needed
    Ability to teach, lead, motivate, manage and provide direction / feedback
    Proficient with Restore365 / MICA / DocuSketch / Other relevant software
    Maintain positive attitude and be a team player
    Represent company in a professional manner at all times


    PHYSICAL DEMANDS / WORKING CONDITIONS:
    Ability to climb ladders, work at ceiling heights and in tight spaces (crawls spaces, attics, etc.)
    Ability to stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
    Capable of lifting up to 50+ pounds.
    Capable of driving large commercial vehicles.
    Medically cleared for use of a respirator (Full Face & Half Face)

    Exposed to various inside and outside working conditions:
    The change of environment such as with or without air conditioning and heating.
    Must pass background check.

    COMPENSATION & BENEFITS
    ServiceMaster CDR offers a professional environment, stability, upward mobility, and excellent benefits.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.

    They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

    All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee.

    This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will.

    These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities

    #J-18808-Ljbffr
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