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    accounts receivable representative i - Houston, United States - Shell Energy Solutions

    Shell Energy Solutions
    Shell Energy Solutions Houston, United States

    2 weeks ago

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    Description
    Job Type

    Full-time

    Description

    At Shell Energy Solutions, we believe there's a better way to power your business and home.


    Aligned with Shell's ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable, and simple solutions help companies manage their energy spend and plan their sustainability roadmap - a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials.

    We also have set out to deliver the very best experience to our customers across all our channels.

    Shell Energy Solutions mission is delivering cleaner energy solutions for a brighter tomorrow by guiding customers toward a better energy future, enabling customer choice and by providing market-leading energy solutions.


    Going above and beyond for our customers is what we're all about and we have set out to deliver the very best experience to our customers across all our channels.

    But bigger challenges lie ahead, and we need to keep moving forward. Are you ready to help us get there?


    WHERE YOU FIT IN


    We are looking for a highly motivated individual with a genuine interest in energy, technology, and a passion to deliver products for a growing company.

    The Accounts Receivable Representative I you will perform a wide variety of receivables and collections functions including but not limited to managing collections for our largest B2B customers, cash posting, reconciling, and reducing accounts receivable delinquency.

    Reporting into the AR/Collections Manager, the role requires self-motivated, dedicated, and responsible individual with the ability to perform well under pressure.


    JOB DUTIES & RESPONSIBILITIES


    • Daily Collections for largest B2B customers
    • Manage collections for all B2B accounts
    • Cash posting and reconciliation as needed
    • Research and resolve payment discrepancies
    • Research and respond to client inquiries
    • Answer inquiries both internal and external regarding payments and balances
    • Work with the Customer Operations Department to resolves customer billing problems to reduce accounts receivable delinquency in a timely manner
    • Interact with internal departments and customers to answer questions and resolve issues
    • Cross-train on a variety of accounts receivable functions
    • Other duties as assigned

    ESSENTIAL SKILLS AND EXPERIENCE

    Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


    • High School diploma required; some college preferred
    • 2+ years in Accounts Receivable or Customer Service role
    • Proficient use of Microsoft Office programs including Word, Outlook, and Excel skills
    • Excellent analytical, organization and time management skills, with the ability to maintain a strict level of diligence
    • Ability to work well within a team environment and demonstrate a personal stake in team goals and objectives
    • Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships
    • Initiative-taking with the desire to consistently improve performance and gain further knowledge
    • Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills
    • Strong analytical and problem-solving skills; must be able to provide timely and accurate data analysis.
    • Strong business writing skills and experience developing communication in various formats.
    • Strong interpersonal skills.
    • Learner mindset and eye for continuous improvement needs.
    • Excellent organization and time management skills, with the ability to maintain a strict level of attention to detail
    • Ability to work well within a team environment and demonstrate a vested interest in team goals and objectives
    • Excellent interpersonal, verbal, and written communication skills, with the ability to establish and maintain positive and effective working relationships
    • Self-motivated with the desire to consistently improve performance and gain further knowledge
    • Ability to meet deadlines, learn quickly and demonstrate effective problem solving and follow-up skills
    • Comply with company policies and procedure

    LOCATION AND WORK SCHEDULE


    • Required to be in-person in Houston, TX through a hybrid workplace environment

    BENEFITS OF WORKING WITH Shell ENERGY


    • Competitive Compensation
    • Health Care - Medical/Dental/Vision/Prescription Drug Coverage
    • 401(k) with Company Matching Contributions
    • Flexible Spending Accounts (FSA)
    • Health Savings Accounts (HSA)
    • Disability Programs (STD & LTD)
    • Employee Basic Term Life Insurance
    • Generous Vacation & Company Holidays
    • Flexible hybrid working schedule
    • Training and coaching
    • Tuition Reimbursement
    • Paid Parental Leave
    • And much more

    SHELL ENERGY VALUES

    Shell is a company with shared values.

    Honesty, integrity, and respect aren't simply a strapline:
    they are part of everything we do.

    What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.

    Join us and you'll belong to a world where you are proud of your achievements and propel your career with global opportunities.

    We care deeply about fostering a truly diverse workplace.

    *Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
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