Business Development Center - Houston, United States - Team Gillman
Description
Experienced - Business Development Center (BDC) Representative
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
Responsibilities
- Receiving inbound sales phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post visit to ensure customer satisfaction
Requirements:
- High school diploma or equivalent
- Mus have dealership experience based on experience an aggressive pay plan will be discussed
- Excellent oral, written and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and followup skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
- Excellent Social Media Skill: Facebook, Twitter, Instagram, Snapchat
- Proficient in Text Messaging
- Able to use YouTube for Video Posting
Education and/or Experience
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
- Full health benefits (medical, dental, vision, life)
- 401k Retirement savings plan with company match
- Employee discounts
- Drug Free Work Environment
- Equal Opportunity Employer
- Excellent pay plan with performance bonuses
About Our Dealership
_(Team Gillman)_
Since 1938 and with over 70 years of success, Team Gillman has been a family-owned and operated group of automobile dealerships.
Frank's son, Ramsay Gillman, continued and expanded the business his father started with a constant emphasis on customer service and satisfaction.
Now, owned and operated by Ramsay's son Chris Gillman, Team Gillman has dealerships in Houston & Rosenberg representing Acura, Honda, Subaru and Mazda.
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