- Shall set up, repair, and maintain mobile equipment and software used by mobile authorized users (e.g., smartphones, tablets, mobile Wi-Fi adapters) and shall perform related services. These services include delivering technical and administrative support in conjunction with fulfilling the requirements for security, connectivity, and export-control compliance as defined by NTESS's Laptops on Foreign Travel program.
- Assist in the daily operation of AirWatch, VMW to maintain security on mobile devices.
- Pull web-based reports from ICK and mobile device management, in order to report on the number of active & suspended devices on site that are in currently in production.
- Assist in deploying/provisioning security & device management policies to all mobile devices for approved users.
- Assist end users via telephone, e-mail, or by appointment with questions, problems & requests regarding mobile devices.
- Train end-users on Mobile device technology.
- Provide quarterly training to internal groups, as well as end user presentations.
- Remain current on industry and/or technology foundations in order to provide new, updated information to customers, and the IT Support Team, which may include personnel supporting Mobile Devices, Technical Development, the Help Desk, & Cyber Security.
- Participate in Pilot Programs & be involved in testing, as well as reporting (using Excel, Remedy, PowerPoint, etc.).
- Must have an Associates Degree and 2+ years of experience OR a High School Degree/ GED and 5+ years of experience
- Must be able to obtain and maintain a SECRET (TS) or DOE L Government Clearance. Note: US Citizenship is required to obtain a SECRET (TS) or DOE L Clearance.
- Trained in the prevailing operating system & hardware systems.
- Demonstrate formal customer service & technical training
- Possess experience with equipment & software installation & upgrades
- Mobile Device Certifications
- An Active Govt. Security Clearance
-
IT Support Specialist
3 days ago
UNM Foundation Albuquerque, United StatesWhat We Seek: · The University of New Mexico Foundation is seeking talent to provide technical support to internal and remote staff by investigating and resolving computer hardware and software problems; be responsible for selection, procurement, installation, and maintenance of ...
-
JBS International Albuquerque, United States· The Child Welfare Reviews Project provides technical, analytical, training, and logistical support to the Children's Bureau in administering the Federal child welfare reviews. · ***Please note that if you are within 50 miles of the North Bethesda or San Mateo offices, that th ...
-
Peer Support Specialist
1 day ago
Magellan Health Albuquerque, United StatesPosition requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...
-
Senior IT Support Specialist
2 days ago
Expedite Technology Solutions LLC Albuquerque, United StatesSENIOR IT SUPPORT SPECIALIST · Based onsite in the Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the effic ...
-
Peer Support Specialist
14 hours ago
Magellan Health Albuquerque, United StatesPosition requires a Peer Support Specialist Certification. · This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore ...
-
Senior IT Support Specialist
3 days ago
Expedite Technology Solutions LLC Albuquerque, United StatesSENIOR IT SUPPORT SPECIALISTBased onsite in the Albuquerque, NM facility, the Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient ...
-
Receptionist / Support Specialist
4 days ago
BESTstaff, Inc Albuquerque, United StatesJob Description · Job DescriptionNOTE TO APPLICANTS: You MUST include a full and detailed resume which shows your relevant employment history, employment dates for each job, technical / software skills. Applications without this will not accepted. This is NOT an entry level posit ...
-
Branch Support Specialist
3 days ago
Owens & Minor, Inc. Albuquerque, United States Full timeAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
-
Information Technology Support Specialist
5 days ago
Optimum ABQ Albuquerque, United StatesThe IT Support Specialist is responsible for providing technical support to end-users in all verticals of Optimum. This role involves troubleshooting hardware and software issues, assisting with network-related problems, and ensuring that all IT systems and equipment are function ...
-
PC Support Specialist II
4 days ago
City of Albuquerque New Mexico Albuquerque, United StatesMonitor and assist in the operation and maintenance of computer equipment in support of an assigned area; trouble shoot equipment problems and perform a variety of technical tasks relative to assigned area of responsibility. Employees at this level a Support Specialist, Support, ...
-
Advanced Technical Support Specialist
3 days ago
Cornerstone OnDemand Albuquerque, United States**Job Title: Advanced Technical Support Specialist** · **Job Description:** · The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy, collaborative, ...
-
PC Support Specialist II
2 days ago
City of Albuquerque, NM Albuquerque, United StatesSalary : $54, $57,116.80 Annually · Location : Albuquerque, NM · Job Type: Full Time · Job Number: · Department: Transit · Division: TR-Transit IT · Opening Date: 04/29/2024 · Closing Date: 5/14/2024 11:59 PM Mountain · Bargaining Unit: NU · Position Summary · Monitor an ...
-
User Support Specialist III
2 days ago
Chickasaw Nation Industries Albuquerque, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · SUMMARY · The User Support Specialist III provides information technology services support for the Indian Health Service ( ...
-
Computer User Support Specialist
4 days ago
Fusion Technology Albuquerque, United StatesComputer User Support Specialist (Senior) Computer User Support Specialist (Senior) 2BWho is Fusion Technology?Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Feder ...
-
Information Technology Support Specialist
2 days ago
Redwire Space Albuquerque, United StatesBring your passion for space · Redwire is accelerating humanity's expansion into space by delivering reliable, economical, and sustainable infrastructure for future generations. · Redwire Space is accelerating humanity's expansion into space specializes in the development of ...
-
Computer User Support Specialist
3 days ago
Fusion Technology LLC Albuquerque, United StatesJob Description · Job DescriptionComputer User Support Specialist (Senior) – 2A · Who is Fusion Technology? · Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federa ...
-
Computer User Support Specialist
3 days ago
Fusion Technology LLC Albuquerque, United StatesJob Description · Job DescriptionComputer User Support Specialist (Senior) – 2B · Who is Fusion Technology? · Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federa ...
-
Customer Support Specialist
2 days ago
Alutiiq Kirtland Air Force Base, United StatesTaxable Entity · ALUTIIQ LOGISTICS & MAINTENANCE SVS LLC · Job Title · Customer Support Specialist · Location · NM Albuquerque Kirtland AFB - Albuquerque, NM 87123 US (Primary) · Category · Administrative Support · Job Type · Full-time · Typical Pay/Range · $18.91 to $ ...
-
Field Based Peer Support Specialist
14 hours ago
UnitedHealth Group Albuquerque, United StatesOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel ...
-
Help Desk Technician/IT Support Specialist
5 days ago
Agensys Corporation Albuquerque, United StatesJob Description · Job Description Title: Help Desk Technician/IT Support Specialist · Government client: DTRA · Clearance requirement: Secret · Work Location: Kirtland AFB, NM · As a Help Desk Technician, you will be responsible for providing technical support and assistance to ...
Mobile End User Support Specialist - Albuquerque, United States - Amentum
Description
Amentum is currently seeking a Mobility Support Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems.
You will be a part of a team that develops, implements, and supports business applications needed to fulfill mission and internal business needs.
As a member of the team, you will:
Minimum Qualifications:
Preferred Qualifications:
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Labor Law Posters
EEO including Disability/Protected Veterans
