- Hybrid Work Options, Paid Time Off, and Paid Holidays
- Medical, Dental, Vision, and 401(k) with employer match contributions
- Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
- Problem management and escalation of issues in a timely manner
- Prioritization of tasks and meeting of deadlines, excellent time management skills
- Excellent troubleshooting and assessment skills
- Excellent written/verbal communication skills
- Must be a team player with outstanding customer service skills
- Entry of time sheets, expense reports and documentation on or before deadline
- Keep up-to-date on market trends, theory and new ways of doing things; embrace change
- Assist with change-management activities
- Prepare and deliver complete and concise documentation for all projects
- Present progress reports to immediate supervisor and or Project Manager (if so assigned)
- Help turn business problems into technical solutions
- Manage deployment of equipment in compliance with established technology policies.
- Participate in after-hours on-call schedule serving as initial level of escalation for compute, storage, backup, automation and virtualization issues.
- 2+ years experience in IT related study or field.
- Must possess basic knowledge and experience with:
- Windows 7/8/10
- Microsoft Office suite
- Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
- Understanding of basic network concepts
- Understanding of application, desktop, and server virtualization
- Understanding of Desktop Deployment / Imaging
- Bachelor's Degree a plus
- Certifications
- CompTIA A+ Certification a plus
- Windows Server 2008/ 2012/ 2016
- Microsoft Office 365 Admin portal
- Understanding of File Permissions (NTFS & Sharing)
- High School Degree required
- Associate's Degree or higher preferred
- Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
- Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
- Reasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.
- The noise level in the work environment is moderate.
- Frequent local travel required
-
Help Desk Support
2 weeks ago
ReqRoute Inc Richardson, United StatesJob Title: Help Desk Support · Position Type: 11+ Months · Location: Richardson, TX (Onsite) · Shift Timings: 11AM to 7:00PM CST · Job Description · Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. · Documents, maintai ...
-
Help Desk Support II
1 week ago
Diverse Lynx Richardson, United StatesRole: Help Desk Support II · Type: Contract · Contract Location: Richardson, Texas - Onsite from Day1 · Contract Duration: 11 Months · Shift Timings: 11AM to 7:00PM CST · Description: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripher ...
-
Help Desk Support
1 week ago
LanceSoft Plano, United StatesJob Description: · Possible weekend requirements (e.g. Tue-Sat) and possibly early scheduled start (e.g. 4am-1pm) · Seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accurate manner. You will be considered as the fi ...
-
IT Support Desk Technician
2 weeks ago
the20 Plano, United StatesIT Support Desk Technician · The 20 is looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, so ...
-
IT Support Desk Technician
1 week ago
The 20 Plano, United StatesJob Description · Job DescriptionIT Support Desk Technician · The 20 is looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related t ...
-
IT Help Desk Support
2 weeks ago
Edge Communications Plano, United StatesJob Description · Job DescriptionIT Support Specialist – L1 · Reports to: IT Support Supervisor · Location: Plano – In Office · Company Description · Edge Communications delivers end-to-end technology solutions that transform complex business challenges into streamlined, innovati ...
-
MSP Help Desk/Service Desk Support
1 week ago
Axxys Technologies, Inc. Plano, United StatesJob Description · Job DescriptionAxxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a group that prides itself on delivering the best IT ...
-
Help Desk Support Analyst
2 weeks ago
LanceSoft, Inc. Plano, United StatesJob Description · Help Desktop Support · Location: Plano, TX_Must sit onsite in Plano, TX hybrid (Mon-Wed onsite/Thu-Sun remote) · Duration: 6+months · Client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and accu ...
-
Help Desk Support Specialist
2 weeks ago
Unisys Plano, United StatesHelp Desk Support - Inter · Location: Plano, TX, United States · Duration: 3+ months with possible extension. · Rotational Shifts (Morning- Afternoon - Night) · Basic Qualifications: · High School Diploma, GED, equivalent certification or military experience · At least 1 year of ...
-
Help Desk Support Specialist
2 weeks ago
Unisys Plano, United StatesHello, · Job Title: Network/Operations - Help Desk Support – Inter · Location: Plano TX Hybrid Local Highly Preferred. · Quantity: #2 · Duration: 3 months · Extension: Yes · Interviews: 1 hour zoom video interview with Manager and other team members · Job Description: Client is ...
-
Help Desk Support Specialist
2 weeks ago
Unisys Plano, United StatesHello, · Job Title: Network/Operations - Help Desk Support Inter · Location: Plano TX Hybrid Local Highly Preferred. · Quantity: #2 · Duration: 3 months · Extension: Yes · Interviews: 1 hour zoom video interview with Manager and other team members · Job Description: Clie ...
-
Help Desk Support Analyst
2 weeks ago
LanceSoft Plano, United StatesJob Description · Help Desktop Support · Location: Plano, TX_Must sit onsite in Plano, TX hybrid (Mon-Wed onsite/Thu-Sun remote) · Duration: 6+months · Client is seeking a customer service oriented Service Desk Agent to provide technical support to users in an efficient and a ...
-
Technical Support Service Desk
3 weeks ago
InfiCare Technologies Plano, United StatesJob Description · Job DescriptionJob Title: Technical Support Service Desk · Location: Plano TX · Duration: X Months Contract on Mphasis Pay Roll · Job Description: · Candidates with a minimum X years of Service Desk experience Those with technical knowledge and troubleshooting ...
-
Information Technology Help Desk Support
2 weeks ago
Dexian Plano, United StatesOur client, a leading medical device company, is seeking a dedicated Call Center Representative to join their Patient Services team This role will be responsible for providing first-level troubleshooting support to patients experiencing issues with their devices, including mobile ...
-
Network/Operations - Help Desk Support - Inter
2 weeks ago
Genesis10 Plano, United StatesGenesis10 is currently seeking a Network/Operations - Help Desk Support - Inter. Consultant with our client in the financial industry located in Plano, TX. This is a 6 + month contract position. · Responsibilities:Provide technical support to users in an efficient and accurate m ...
-
Support Desk Specialist
3 days ago
AutoNation Irving, United StatesAutoNation Business Operations Support Position Summary: The Support Desk Associate handles all phone calls and ticket requests coming into the SSC from dealerships, customers and suppliers. Associate is responsible for providing an excellent customer service experience through p ...
-
Support Desk Specialist
6 days ago
AutoNation Irving, United StatesAutoNation Business Operations Support · Position Summary: · The Support Desk Associate handles all phone calls and ticket requests coming into the SSC from dealerships, customers and suppliers. Associate is responsible for providing an excellent customer service experience th ...
-
Service Desk Support Specialist
1 week ago
Prudent Technologies and Consulting Dallas, United StatesService Desk Support Specialist - MSP Support Engineer · Dallas TX 75244 · 6 months Contract to Hire · Salary: upto $75K · Must be client facing, with good comm. Skills. · In this role, you will be responsible for providing onsite and remote advanced technical support to our cl ...
-
Service Desk Support Engineer
3 weeks ago
Sixth Street Inc Dallas, United StatesRole · As a Service Desk Support Engineer, you will be a part of our Infrastructure Engineering team and will be a critical part of fulfilling Sixth Street Engineering's mission: to establish a world-class, hands-on team that applies innovative technology solutions to drive scal ...
-
Service Desk Support Specialist
1 week ago
Prudent Technologies and Consulting Dallas, United StatesService Desk Support Specialist - MSP Support Engineer · Dallas TX 75244 · 6 months Contract to Hire · Must be client facing, with good comm. Skills. · In this role, you will be responsible for providing onsite and remote advanced technical support to our clients, troubleshooti ...
Tier 1, IT Help Desk Support - Richardson, United States - Centre Technologies
Description
Job Description
Job DescriptionWe are excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support TechnicianOur Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Company Benefits:
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned.
Essential Duties and Responsibilities
Education/Experience/Certifications
Desired Experience/Certifications
Work Environment and Physical Demands
Powered by JazzHR
GwxZEHNOlA