Network/Operations - Help Desk Support - Inter - Plano, United States - Genesis10

Genesis10 Plano, United States

3 weeks ago

Description

Genesis10 is currently seeking a Network/Operations - Help Desk Support - Inter. Consultant with our client in the financial industry located in Plano, TX. This is a 6 + month contract position.

Responsibilities:

Provide technical support to users in an efficient and accurate manner
Solve basic technical problems while providing support for all assigned areas
Ensure that client associate value is maintained to the standards set forth by the company
Provide application support through remote access tools to resolve internal end user issues
Monitor and respond quickly and effectively to calls or chats received to the client Service Desk
Interact with end users via soft phone or chat modules to resolve primarily software issues but may get questions about hardware
Remotely access and support end user machines to achieve first call resolution
Utilize Service Now as the ticketing tool to track and escalate tickets for end users
Assist with onboarding of new Agents by training and allow others to shadow
Perform other tasks as needed by the Service Desk Managers

Requirements:

High School Diploma, GED, equivalent certification or military experience
At least 1 year of remote help desk support experience
Fluent in English
Mac Integration Basics Certificate or 1 + year of equivalent Mac support experience
Windows 10 Certificate or 1+ years of equivalent Windows OS support experience

Desired skills:

Associates Degree in Computer Science, Information Systems, and Engineering, equivalent certification or military experience
ITIL Certification
2+ years of remote help desk support experience

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply

About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• ccess to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

• ccess to an experienced, caring recruiting team (more than 7 years of experience, on average.)

• Behavioral Health Platform

• Medical, Dental, Vision

• Health Savings Account

• Voluntary Hospital Indemnity (Critical Illness & Accident)

• Voluntary Term Life Insurance

• 401K

• Sick Pay (for applicable states/municipalities)

• Commuter Benefits (Dallas, NYC, SF)

• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Surgical Technologist PRN

6 days ago

Baylor Scott & White Health Plano, United States Full time

Location: Plano Heart Hospital · Unit: Surgery · Shift: PRN Days · JOB SUMMARY · The Surgical Technician 2 functions in the inter operative phase of patient care to expedite surgical procedures, under the direction and supervision of a Registered Nurse. This position assists the ...
rn cvicu

3 days ago

Baylor Scott & White Health Plano, United States Full time

Join Baylor Scott and White -The Heart Hospital Baylor Plano as a Registered Nurse and be part of something better · The Heart Hospital Baylor Plano · Our Cardiovascular Universal Bed Unit is a fast-paced environment that includes high acuity patients. Are you looking to increas ...
RN Cardiovascular ICU

1 week ago

Baylor Scott & White Health Plano, United States Full time

Join Baylor Scott and White The Heart Hospital Baylor Plano as a Registered Nurse and be part of something better · The Heart Hospital Baylor Plano · Our Cardiovascular Universal Bed Unit is a fast-paced environment that includes high acuity patients. Are you looking to increas ...
Multimodality Technologist

3 days ago

Baylor Scott & White Health Plano, United States Full time

BENEFITS · Our competitive benefits package empowers you to live well and provides: · Eligibility on day 1 for all benefits · Dollar-for-dollar 401(k) match, up to 5% · Debt-free tuition assistance, offering access · to many no-cost and low-cost degrees, certificates and more · I ...
Multimodality Technologist

1 week ago

Baylor Scott & White Health Plano, United States Full time

Title: Multimodality Technologist · Employee Status: Full-Time · Sign On Bonus: $10,000 · Shift: Monday - Friday 10:30am - 7:00pm · On Call: Yes · Modalities: X-Ray and CT · Location: Baylor Heart Hospital - Plano · Registries: ARRT (R) and ARRT (CT) · BENEFITS · Our competitiv ...
rn pacu prn

3 days ago

Baylor Scott & White Health Wylie, United States Full time

Join Baylor Scott and White Medical Center – Lake Pointe as a Registered Nurse and be part of something better · PRN - 4 Shift month minimum requirement. · Call requirement: 6 shifts per 6 week schedule plus holiday call. · 2 years PACU experience minimum requirement. · PACU ...
Surgical Technologist

6 days ago

Baylor Scott & White Health Wylie, United States Full time

$10K Sign On Bonus* · Location: Lake Pointe - Rowlett · Unit: Surgery · Shift: FT Evenings · ***On Call Requirement: must live within 30 minutes of hospital*** · *If Eligible · JOB SUMMARY · The Surgical Technician 2 functions in the inter operative phase of patient care to expe ...
RN Cath lab

1 week ago

Baylor Scott & White Health Rowlett, United States Full time

Join Baylor Scott and White Medical Center – Lake Pointe as a Registered Nurse and be part of something better · FT Day with call requirements. · Cath Lab ( 1 years Minimum Cath Lab Experience Required) · Our Cath Lab is a fast-paced environment that includes high acuity patie ...
RN Cath Lab

1 week ago

Baylor Scott & White Health Rowlett, United States Full time

Join Baylor Scott and White Medical Center – Lake Pointe as a Registered Nurse and be part of something better · FT Day with call requirements. · Cath Lab ( 1 years Minimum Cath Lab Experience Required) · Our Cath Lab is a fast-paced environment that includes high acuity pati ...
CST Reward Staffing PRN Rowlett

1 week ago

Baylor Scott & White Health Rowlett, United States Full time

Seeking PRN CSTs for the Baylor Scott & White Health Reward Staffing Resource Team · Premium pay with complete flexibility · Rates comparable to agency rates plus shift differentials and holiday pay · Autonomy and control over your own schedule · JOB SUMMARY · The Surgical Techni ...
LVN Emergency Department

1 week ago

Baylor Scott & White Health Rowlett, United States Full time

Join Baylor Scott and White Medical Center – Lake Pointe as a Registered Nurse and be part of something better · 1 year Urgent Care or ER experience required · Shift: 9a - 9p · Emergency Department · Our Emergency Department unit is a fast-paced environment that includes high ...
Nurse Manager ICU and Cardiac Pulmonary

1 week ago

Baylor Scott & White Health Frisco, United States Full time

JOB SUMMARY · The Manager, Nursing Registered Nurse (RN) 1 is accountable for creating and sustaining a healthy work environment for assigned nursing and unit-based personnel which fosters excellent professional nursing practice, mutual conclusion-making, inter-professional syner ...
Surgical Technologist L&D

5 days ago

Baylor Scott & White Health Frisco, United States Full time

Location/Facility Baylor Scott & White Medical Center - Centennial (Frisco) · Specialty/Department/Practice Labor & Delivery Rooms · Shift/SchedulePRN Nights · JOB SUMMARY · The Surgical Technician 2 functions in the inter operative phase of patient care to expedite surgical proc ...
RN ED Supervisor

3 days ago

Baylor Scott & White Health Frisco, United States Full time

Full Time Evenings. Role is in staffing 1-2 days a week, 12-hour shifts, and will have 2-3 Supervisor shifts. · Supervisor shifts will be mids/evenings with the actual times being flexible. · Join Baylor Scott and White Medical Center - Centennial as a Registered Nurse and be pa ...
RN ED PRN Days

1 week ago

Baylor Scott & White Health Frisco, United States Full time

PRN/Days (6:45a- 7:15p). 4 shifts per 6 weeks. 1 minor and 1 major holiday per year. · Join Baylor Scott and White Medical Center- Centennial as a Registered Nurse and be part of something better · Emergency Department · Our Emergency Department unit is a fast-paced environment ...
Surgical Technologist 2 L&D

5 days ago

Baylor Scott & White Health Frisco, United States Full time

Location/Facility Baylor Scott & White Medical Center - Centennial (Frisco) · Specialty/Department/Practice Labor & Delivery Rooms · Shift/Schedule PRN Nights · JOB SUMMARY · The Surgical Technologist 2 functions in the inter operative phase of patient care to expedite surgical p ...
RN CDU Nights

1 week ago

Baylor Scott & White Health Frisco, United States Full time

About Us · At Baylor Scott & White Health, we promote well-being for everyone. It's the largest healthcare system in Texas that encourages healthy living. · Our Core Values are: · We serve faithfully by doing what's right with a joyful heart. · We never settle by constantly striv ...
Multimodality Technologist

1 week ago

Baylor Scott & White Health Frisco, United States Full time

Position: Multimodality Technologist · Schedule: Varied (Thursday - Sunday Coverage) · On Call: Optional · Modality Functions: CT and X-ray · Location: Baylor Centennial - Frisco · BENEFITS · Our competitive benefits package empowers you to live well and provides: · Eligibility o ...
Respiratory Coordinator

1 week ago

Baylor Scott & White Health Mckinney, United States Full time

Location- McKinney, TX · Respiratory Coordinator · FT Day · JOB SUMMARY · The Respiratory Coordinator will serve as a chief by developing, facilitating, coordinating and evaluating educational programs that uphold the mission, vision and values of the organization. · ESSENTIAL FU ...
RN Labor and Delivery

1 week ago

Baylor Scott & White Health Mckinney, United States Full time

Join Baylor Scott and White Medical Center - McKinney as a Registered Nurse and be part of something better · Labor and Delivery · Our Labor and Delivery unit is a fast-paced environment that includes high acuity patients. Are you looking to increase your knowledge base? Our le ...