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Supporting Documentation Specialist
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URS Medical Dallas, United StatesURS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to **_taking care of the child_**. As a leader in home health care, we help kids achieve their best lives at home an ...
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IT Support Specialist
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Highline Warren Dallas, United StatesIT SUPPORT SPECIALIST (Onsite) · SUMMARY · The IT Support Specialist is accountable for delivering desktop support to both on-site and remote internal customers within the company. This entails effectively overseeing a diverse range of customer calls, emails and in person reques ...
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IT Support Specialist
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IT Support Specialist
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JLAN Solutions Dallas, United States**IT Support Specialist** · DOT Dallas, Texas Minimum Experience **Manager/Supervisor** JLAN Solutions has an immediate opening for an IT Support Specialist at the senior level, supporting our Department of Transportation client. Successful applicants will support and lead a des ...
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IT Support Specialist
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Akin Gump Dallas, United StatesLocation: Dallas · Schedule: 8:30 AM to 5:00 PM · FLSA: Non-Exempt · Position Type: Full-Time/Regular · Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We ...
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Support Specialist
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Motion Recruitment Dallas, United StatesJob Description · Our Client, a greenfield video servicing/management startup, is looking for a Support Specialist for their team. The company has been expanding rapidly and looking for experienced personnel to aid in their roll out to market. · This is an opportunity to work fo ...
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IT Support Specialist
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IT Support Specialist
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IT Support Specialist
1 week ago
Aldridge Dallas, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · Do you have a knack for solving problems and a passion for helping others? Do ...
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IT Support Specialist
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It Support Specialist
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Support Specialist
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LaserAway Dallas, United StatesJob Description · Job DescriptionJob Title: Support Specialist - Inventory · Department: Inventory · Location: Remote, Central Hours · Reporting Relationship: Sr. Director of Regional Ops · Job Summary: · Provide in-clinic administrative inventory support. Responsible for monitor ...
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IT Support Specialist
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Sun Holdings Dallas, United StatesJob brief · We are looking for an IT Support Analyst to help monitor, maintain and support restaurant IT systems. · IT Analyst responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools. In this role, you should be highly analy ...
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Support Specialist
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LTK USA Dallas, United StatesJob Description · Job DescriptionLTK's mission is to empower the world's premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we're looking for team members who want to create, innovate and disrupt an industry. · We empower o ...
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IT Support Specialist
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The Chefs' Warehouse Dallas, United StatesJob Description · Job DescriptionAbout The Chefs' Warehouse · The Chefs' Warehouse, Inc. ) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the mo ...
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IT Support Specialist
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Ameriflight, LLC Dallas, United StatesJob Description · Job DescriptionAmeriflight, LLC is the nation's largest Part 135 Cargo airline and the unparalleled leader in scalable, outsourced aviation · Ameriflight, LLC is the nation's largest Part 135 Cargo airline and the unparalleled leader in scalable, outsourced avi ...
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Support Specialist
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Extra Special Parents Midlothian, United StatesExtra Special Parents (ESP) was established in 2006 as a therapeutic foster care agency in Richmond, Virginia. ESP is the largest independent agency in the state and has recently been growing at a rate of 2x every 2-3 years. We opened two new offices in 2023 with 45 employees and ...
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Leasing Support Specialist
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Sales Support Specialist
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Application Support Specialist
2 weeks ago
Franklin Fitch Dallas, United StatesMust be a current permanent resident in the state of Texas to be eligible for this position - if you do not CURRENTLY live in Texas, your application will not considered. · Application Support Specialist | Hybrid - Dallas, TX | $70k/yr - $75k/yr + Benefits · Are you an IT Support ...
Service Desk Support Specialist - Dallas, United States - Prudent Technologies and Consulting
Description
Service Desk Support Specialist - MSP Support Engineer
Dallas TX 75244
6 months Contract to Hire
Salary: upto $75K
Must be client facing, with good comm. Skills.
In this role, you will be responsible for providing onsite and remote advanced technical support to our clients, troubleshooting complex IT issues, and ensuring the smooth operation of their IT infrastructure.
You will leverage your expertise in Microsoft and Fortinet technologies to diagnose, resolve, and escalate IT problems, working collaboratively with our internal teams and client contacts.
Responsibilities
Diagnose and resolve complex IT issues for a diverse client base.
Provide technical support for Microsoft Windows desktops, servers, and Active Directory/EntraID.
Configure and manage Fortinet firewalls, switches, access points and security solutions; Cisco Meraki experience a plus.
Perform routine maintenance tasks such as software updates and security patching on all types of devices compute, storage, and network.
Manage ticket queue for your area of responsibilities based on priority of incident or request.
Document technical activities and solutions in a clear and concise manner.
Escalate unresolved issues to senior engineers or vendors when necessary.
Maintain a strong understanding of emerging technologies and industry best practices.
Collaborate effectively with internal teams and client contacts to ensure successful issue resolution.
Provide excellent customer service and build strong relationships with clients.
Qualifications
5-7 years of experience in an IT support engineer role, preferably within an MSP environment.
Strong understanding of Microsoft Windows operating systems (Windows 10, 11, Server 2019, 2022).
Working knowledge of Active Directory administration.
Understanding of Microsoft Azure licensing, configuration and support.
Experience configuring and managing Fortinet firewalls and security solutions.
Knowledge of hypervisors and virtual desktop solutions, such as Hyper-V, VMware, Citrix; Understanding of Scale Compute a plus.
Ability to travel to customers in Dallas area (mileage & expenses reimbursed) and occasional out-of-town travel for company events.
Understanding of ITIL framework a plus.
Microsoft Windows, Microsoft Modern Workspace, Fortinet, Aruba Scale and other certifications a plus.