Eduardo Castillo

· Provide customer service through daily inbound and outbound calls to support customers in meeting their clients’ requirements and marketing plans

· Assist customers with calls and cases to improve the retention and expansion rate of clients

·  Conduct macro, social, and institutional research on different industries, foreign countries, and international organizations to advice in public policy making and economic recovery plans

· Create and manage databases; design and conduct surveys

· Fluent in Spanish and English

Business Development Associate – ISN Software Corporation June 2022 – December 2022

Business Development Intern – ISN Software Corporation June 2021 – August 2021

Research Assistant – Science Department at Boston College September 2021 – January 2022

Intern – Economic and Social Development Research in Nicaraguan Organization  May 2019 – July 2019

Student Assistant – Admissions Office in St. Mary’s University January 2019 – May 2019

Boston College- Chestnut Hill, Massachusetts August 2019 – May 2022

· Carroll School of Management; Bachelor of Science, Double Major in Entrepreneurship & Marketing

St. Mary’s University- San Antonio, Texas August 2018 – May 2019

Lincoln International Academy- Managua, Nicaragua Class of 2018 

· High School Honors: President’s Education Awards Program; Senior Athlete of the Year