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Help Desk Specialist
2 weeks ago
Motion Recruitment Irving, United StatesJob Description · Our Client, a leading Home Health company is looking for a Help Desk Analyst for their team. The company has been expanding and looking for experienced personnel to aid in their technological upgrades. · This is an opportunity to work for an established and grow ...
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Help Desk Specialist 2
4 weeks ago
U.S. Bank Irving, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
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Medical Front Desk Specialist
1 week ago
Medix Irving, United StatesMedix's Irving-based client is hiring for 2 Medical Front Desk Specialist to start immediately. Please apply if qualified and interestedContract to hire opportunity (5 months) · One Float opening (Irving/Fort Worth); One Non-Float opening (Irving only) · In-person position · Over ...
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Medical Front Desk Specialist
1 day ago
Precision Orthopedics & Sports Medicine Irving, United StatesJob Description · Job DescriptionBusy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player We are looking for someone who is energetic, compassionate, well organized with the ability to multi function. As client-facing professiona ...
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CFS CXL Phone Desk Specialist
1 week ago
AutoNation, Inc. Irving, United StatesThe CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. Associate is responsible for creating tickets, opening Cancellation processes, explaining Specialist, Customer Service, ...
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CFS CXL Phone Desk Specialist
7 hours ago
AutoNation, Inc. Irving, United StatesAutoNation Business Operations Support · Position Summary: · The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. Associate is responsible for creating tickets, opening Canc ...
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CFS CXL Phone Desk Specialist
3 weeks ago
AutoNation Business Operations Support Irving, United StatesOverview: · Position Summary: · The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. Associate is responsible for creating tickets, opening Cancellation processes, explai ...
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Help Desk Specialist 2
4 weeks ago
U.S. Bancorp Irving, United StatesU.S. Bank is seeking an enthusiastic Help Desk Specialist with problem resolution and strong customer support experience to contribute toward the success of our technology initiatives. Provides in-depth support and leads problem-solving and implement Help Desk, Specialist, Techni ...
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Help Desk Specialist
5 days ago
BravoTECH Dallas, United StatesThis role does NOT Accept c2c candidates or candidates that need sponsorship now or in the future-meaning no h1b/cpt/opt · Location: Addison, TX · Onsite 4 days every other week. · Onsite · Two years experience with Active Directory, Microsoft Windows 7/10, Microsoft Office suite ...
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Help Desk Specialist
2 weeks ago
Infojini Dallas, United StatesJob Description · Job DescriptionJob Description: · The Senior Helpdesk Specialist will deliver exceptional technical support via phone and walk-up channels. This role entails resolving basic and complex Windows and Microsoft-related issues encountered by employees, including app ...
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Desk Review Specialist
4 days ago
Kemper Dallas, United States Full timeLocation(s) · Alpharetta, Georgia, Birmingham, Alabama, Charlotte, North Carolina, Dallas, Texas, Jacksonville, Florida, Lake Mary, Florida, McAllen, Texas, Miami, Florida, P&C-Butterfield Road-Downers Grove-IL-AAC Details · Kemper is one of the nation's leading specialized ins ...
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IT Help Desk Specialist
1 day ago
Dallas Market Center Dallas, United StatesJob Description · Job DescriptionDallas Market Center is seeking an IT Help Desk Support Specialist to join our team This is a dynamic role that combines Tier 1 and Tier 2 responsibilities. This position is essential for providing technical support and troubleshooting assistance ...
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CFS CXL Phone Desk Specialist
4 weeks ago
AutoNation Irving, United StatesAutoNation Business Operations Support Position Summary: The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. Associate is responsible for creating tickets, opening Cancella ...
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Medical Front Desk Specialist
5 days ago
Wellness Dallas Chiro Medical Plano, United StatesJob Title: Medical Front Desk Specialist · Location: Plano, TX · Job Type: Full-Time · About Us: Wellness Dallas is a leading provider of physical and family medicine services, dedicated to offering comprehensive and compassionate care to our community. We are seeking a highly or ...
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Medical Front Desk Specialist
4 days ago
Wellness Dallas Chiro Medical Plano, United StatesJob Title: Medical Front Desk Specialist · Location: Plano, TX · Job Type: Full-Time · Experience: Entry-level · About Us: Wellness Dallas is a leading provider of physical and family medicine services, dedicated to offering comprehensive and compassionate care to our communi ...
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Service Desk Support Specialist
2 days ago
Business Centric Technology Plano, United StatesBCT is seeking an IT Support Specialist for a contract to hire opportunity with an industry leader in Plano, TX. This person will provide essential tech support for hardware, software, and networking. We welcome both experienced professionals and recent graduates with a passion f ...
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Help Desk Support Specialist
5 days ago
MEI Coppell, United States Full timeLooking for career opportunities, an employer who develops their people, a place to make your mark? If so, we are looking for you. MEI Rigging & Crating is a professional industrial services company. We are a leader in our field and we provide quality machinery moving services to ...
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Service Desk Specialist
3 weeks ago
Prudent Technologies & Consulting Dallas, United StatesService Desk Support Specialist - MSP Support EngineerDallas TX months Contract to HireMust be client facing, with good comm. Skills.In this role, you will be responsible for providing onsite and remote advanced technical support to our clients, troubleshooting complex IT issues, ...
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Service Desk Support Specialist
3 days ago
Business Centric Technology Plano, United StatesJob Description · Job DescriptionBCT is seeking an IT Support Specialist for a contract to hire opportunity with an industry leader in Plano, TX. This person will provide essential tech support for hardware, software, and networking. We welcome both experienced professionals and ...
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IT Support Specialist- Level 2 Help Desk
1 week ago
SouthernCarlson Carrollton, United StatesThis position is a hybrid work schedule 3 days working in the office and 2 days working from home. The in office days you will be working at our Carrollton, TX location. · The IT Support Specialist II, will be responsible for maintaining and supporting the end-user environment. ...
Support Desk Specialist - Irving, United States - AutoNation
Description
AutoNation Business Operations Support Position Summary:
The Support Desk Associate handles all phone calls and ticket requests coming into the SSC from dealerships, customers and suppliers.
Associate is responsible for providing an excellent customer service experience through phone conversations, writing emails, determining which SSC department may resolve the potential issue, and researching items to best assist requestor.
They can also provide information on processes, answer how-to questions and handle emergency requests appropriately.Who would I interact with? Interacts with internal and external customers at various levels, other SSC Departments, their fellow teammates and management.
What are the day-to-day responsibilities? Answer phone approx calls a day Resolution of issues through phone calls or ticket inquiries Respond to emails regarding potential issues with professionalism and in a timely manner Research items using Fortis, CDK, Bank of America, Service Desk and MS Office Provide resolution information and statuses on all types of requests and escalate critical issues appropriately Identify potential issues by seeing trends and implementing course of action to resolve What are the requirements for this job? Bilingual verbal & written (Spanish and English) - required Previous phone experience not required but a plus Ability to handle heat cases with the upmost professionalism Basic knowledge of Microsoft Office / basic computer skills Understand basic accounting principles and logic Minimum typing speed of 40 WPM Proven skills in high stressful environment Whats my next possible position? Support Desk Training Lead or other SSC department positions AutoNation is an equal opportunity employer and a drug-free workplace.
Company Overview AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.
Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
Benefits Click here to learn more about our Benefits. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.