IT Support Specialist - Doral, United States - Warren Henry Automotive Group

Warren Henry Automotive Group Doral, United States

2 weeks ago

Description

Position Overview:
Performs technical work in the maintenance, support, and installation of computer and peripheral equipment to ensure proper performance

.

Responsibilities:
Diagnose software and hardware problems
Assists employees of the organization with IT related problems when called upon.
Track, prioritize and document requests using an IT support request system.
Install and configure new computers and other IT equipment.
Add new users into various systems.
Repair and upgrade different types of computers (software and hardware).
Identify problems and repair printers, copiers and scanners.
Keep track of IT supplies and equipment, e.g. cables and adapters.
Perform regular updates of servers.
Install cables in the organization.
Maintains and stays informed of best practices and industry standards.
Other duties as assigned.

Qualifications:
US Work Authorization is required.
High School diploma or GED required. Bachelors degree in Information Technology or related field preferred.
One to two years experience troubleshooting information systems in a help desk setting.
Microsoft Windows (10, 11) administration and troubleshooting experience.
Microsoft Server (2012, 2016, 2019).
Linux experience (Debian, Ubuntu, Centos).
Network Support & Troubleshooting experience.
Knowledge of Ethernet cabling.
Microsoft Office Suite Support experience.
Microsoft Active Directory experience.
Microsoft Exchange experience.
Microsoft Office 365 experience.
Web Browser support/settings administration experience.
PC Hardware support

A+ Certification preferred.
Ability to work a flexible schedule.
Customer service/Helpdesk experience.
Ability to lift and/or move between 25-50 pounds.

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