Jobs
>
Doral

    Desktop Support Specialist - Doral, United States - Indotronix International Corporation

    Default job background
    Description

    Job Title: Deskside Support Specialist

    Location: Miami, FL 33126

    Duration: 6 months Contract(Possible Ext)

    Description:

    JOB DUTIES

    Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.

    Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.

    Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.

    Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.

    Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.

    Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.

    Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.

    Responsible for partnering with the business units supported to understand the business impact of support issues.

    Responsible for the analysis, design, and implementation of desktop technology life cycle management processes including technology procurement, refresh, and disposition.

    Responsible for project analysis, design, coordination, and planning for all technical components of desktop related projects.

    Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.

    Demonstrates creativity and initiative in problem solving.

    Technical documentation of hardware/software additions or changes.

    Updates inventory additions and changes to the inventory database.

    Updates and closes trouble tickets and service requests.

    SKILLS NEEDED

    2+ years of progressive experience in the desktop environment.

    Advanced knowledge and understanding of Windows desktop operating systems.

    Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization.

    Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks.

    Ability to perform troubleshooting and analysis of PC hardware, PC operating systems (Win95, WinNT, Win2000, WinXP, Windows 2007) and office automation software, with expert level knowledge in at least one area of specialization.

    Ability to perform troubleshooting and analysis of Microsoft Office Suite of products including versions 2007 and 2010.

    Intermediate knowledge and understanding of LAN environments

    Intermediate knowledge of communication protocols

    Intermediate knowledge of PC-to-Mainframe access.

    Intermediate knowledge of LAN based e-mail systems (e.g., Outlook, MS Exchange)

    Creativity and advanced problem solving skills that lead to effective solutions to complex and varied problems.

    A demonstrated ability to encourage and model positive cross-team partnerships.

    Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.

    Audio Video setup and troubleshooting skills.

    Knowledge of printer Maintenance.

    PREFERRED QUALIFICATIONS

    College degree in Business or Computer Science

    Microsoft Certified Systems Engineer (MCSE)



  • Moffatt & Nichol Doral, United States

    Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. We are actively looking for a Senior IT Support Specialist to join our East Coast division. The Senior IT Support Specialist provides ...


  • Ecisolutions Doral, United States

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and ...


  • Doorloop Doral, United States

    **Technical Support Specialist** · Remote available Technical Support Specialist Remote available Location Miami, FL 33139, USA DoorLoop is the easiest rental property management software used by landlords and property managers in over 100 countries worldwide. · As a SaaS company ...


  • WestCare Foundation Doral, United States

    Job Details · Job Location Miami Blue Lagoon Drive - Miami, FL Position Type Full Time Education Level High School Salary Range $ $21.63 Hourly Description · POSITION SUMMARY: · Person in this position is responsible for providing peer leadership, outreach, advocacy, coaching, ...


  • NewEdge Wealth LLC. Doral, United States

    The Desktop Support Specialist is a hands-on technical role, responsible for working with a team supporting, implementing and maintaining the organization's IT infrastructure and applications. · Duties/Responsibilities: · Serve as the first point of contact for users/customers se ...


  • AEG FUELS Doral, United States

    Company Description: · Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The companys core business is the marketing and financing of fuel supply and logistics solutions for the worlds largest airlines, militaries, ...


  • University of Miami - Miller School of Medicine Doral, United States

    Current Employees: · If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review ...


  • Sigook Medley, United States

    Our client is a technology-driven, electronics manufacturing company in the rapidly evolving security access and access control industry. We are looking for a Tech Support Specialist that is dedicated and self-starter with an interest in a long-term career. · *Below are the job d ...


  • Apex Systems Doral, United States Contract

    Job#: · Job Description: · Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: PC ...

  • BCA IT, Inc.

    IT Support Specialist

    3 weeks ago


    BCA IT, Inc. Doral, United States

    BCA is a Managed IT Service Provider (MSP) with offices located in Miami, Orlando, & Dallas servicing small and mid-sized businesses. Our offerings include managed IT services, cloud services, managed security services, back-up and disaster recovery services as well as profession ...


  • ADVANCED DECISION VECTORS, LLC Doral, United States

    Acquisition Support and Financial Management Specialists (Active Top Secret/SCI) · Advanced Decision Vectors, LLC (ADV), established in 2009, provides superior program management, program support, strategic planning, and systems engineering to the Federal and Commercial sectors. ...


  • Lukos Doral, United States

    Global Force Management Support Specialists · Minimum Qualifications Summary · Certification & Education · N/a · Experience Required · Minimum of 10 years prior military experience. · 3 years GFM experience (and/or unit deployment manager equivalent experience) depicting a f ...


  • Health Coalition LLC Doral, United States

    Job Description · Job DescriptionSales Support/Marketing Specialist · During these challenging times Health Coalition is continuing our search for Super Stars to join our team. We understand the uncertainty of when self isolation will end and thus are unable to provide a specifie ...


  • ecisolutions Doral, United States

    For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and ...


  • Usiinc Doral, United States

    Operations Support Specialist page is loaded **Operations Support Specialist** · **Operations Support Specialist** · locationsMiami, FL · time typeFull time · posted onPosted 9 Days Ago · job requisition idR · **We are looking for individuals who are eager to develop and appl ...


  • Colliers International Doral, United States

    Technical Support Specialist page is loaded · Technical Support Specialist · Apply · locations · Miami, Florida, United States of America · time type · Full time · posted on · Posted 2 Days Ago · job requisition id · JR13716 · Make your next move an expert one. · At Co ...


  • Bellwether Staffing Solutions Doral, United States

    We are currently recruiting for an Underwriting Operations Specialist / Sales Support in Miami, FL (Brickell office). Hybrid schedule (in-office 2 days - remote 3 days a week). This is a great opportunity to join a growing operations team. The Operations Specialist is responsible ...


  • Bellwether Staffing Solutions Doral, United States

    We are currently recruiting for an Underwriting Operations Specialist / Sales Support in Miami, FL (Brickell office). Hybrid schedule (in-office 2 days - remote 3 days a week). This is a great opportunity to join a growing operations team. The Operations Specialist is responsible ...


  • Truist Financial Corporation Doral, United States

    Primary Location : · Coral Gables, FL US · : · **Fiduciary Support Specialist - International Trusts (Bilingual Spanish/English) Hybrid (Office/Remote)** · Job Description : · **The position is described below. If you want to apply, click the Apply button at the top or bottom ...


  • At Home Group Inc. Doral, United States

    Job Description · Starting pay from $17.00/hour · The Customer Support Specialist (CSS) is responsible for all front end processes, including opening, closing, training and delegation of tasks to team members. They are focused on driving profitability through promoting operatio ...