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Technical Support Specialist - Doral, United States - Vivex Biomedical , Inc.
Description
Job PurposeTo ensure the continuing support and operations of the IT infrastructure to VIVEX Biologics staff and support organizations.
Working closely with the Technical Support Engineer and outside vendors to provide timely resolutions to issues and deployment of new equipment.
Duties and ResponsibilitiesQualifications
Education:
High School Diploma Required
Experience: 1-2 years of experience in the IT field with specialized focus on Hardware and Software solutions. Work related experience in customer service.
Licenses/Certification:
A+ or equivalent certification within the first year if not already
Working Conditions
The position requires a person to work onsite and remotely daily access to the internet, computer camera for webinars and a phone.
Availability for emergency afterhours infrastructure needs may be required.Physical Requirements
Position requires sitting, walking, pushing, pulling, bending, and reaching. Must be able to lift 25 pounds. Excellent communication and customer service skills are a must.
Direct Reports
No direct reports.
Nothing in this job description restricts Director's right to assign or reassign duties and
responsibilities to this job any time.
VIVEX Biologics, Inc.
is an equal opportunity employer (EEO) and expressly prohibits any form of workplace discrimination and/or harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
VIVEX Biologics, Inc.complies with the Americans with Disability Act (ADA) which prohibits discrimination against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the essential functions of a job.
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