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    Front Desk Representative - New York, United States - Crunch Fitness

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    Description

    Reports to:
    Manager

    Requirements:
    Fluent in English
    Proficient reading and writing skills
    Computer Skills

    Special Skills:
    Strong customer service skills

    Responsibilities:
    Membership Sales
    Greet all members & guests with a smile and wish them well as they exit the club
    Check in all members and guests in accordance with company procedures
    Facilitate any messages on club software at member check-in
    Answer phones in courteous, helpful, professional manner
    Communicate special events to members and guests
    Maintain an atmosphere, which makes members feel welcome
    Facilitate all member requests or forward to a manager
    Maintain professional disposition at all times
    Sell retail products

    Schedule member services:
    tanning, etc

    Facilitate payment of member services in accordance with company procedures
    Know club facility, services, and schedules
    Maintain a clean and organized work area
    Assist in all projects as delegated by club management
    Follow all policies and procedures in the Employee Handbook
    Opening and closing duties

    Meetings:
    Monthly or Weekly Department Meetings Employee Training Meetings

    #J-18808-Ljbffr


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