Kathryn Ello

Hardworking and reliable young public relations professional with experience in social media, special events, and press release writing. A dedicated individual who is creative and responsible with the ability to accept and provide feedback. Strong problem solving and decision-making skills as well as an excellent team player and ability to work independently.

Front Desk, Barrys Bootcamp, Aug 2023- present, Roslyn Heights, NY
Client Experience: Deliver first class client experience at all times
Communicating with Supervisors, Peers: Provides information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Greet, assist and check in clients
Respond to client's questions at the studio, per phone, Brandbot and email
Handle studio membership database, register new clients, receive membership payments and maintain client base
 

Full Time Educator, Lululemon Athletica, Oct 2018 ‐Aug 2023, Manhasset, NY
Responsible to effectively educate guests on the fabrics, features, fit and function of Lululemon product, culture, and the community we belong to
Receive/process stock received from warehouse, involving: unpacking, counting, tagging as required, and placing on the floor, with overflow stock in back room and stored areas
Answer phone inquiries as required
Prepare pants for hemming including pinning, completing necessary documentation
Utilize the Point of Sale cash system, process payments, refunds and exchanges and issue gift cards
Fall 2019: Holiday Expo Team
This seasonal role requires assisting the store inventory leader over the high volume holiday season
 

Bachelors of fine arts in public relations.