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    General Manager - Houston, United States - Sonic

    sonic background
    Full time
    Description

    As a Sonic General Manager you will be managing the operations of the drive-in. You will also be involved in training and supporting the drive-in employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic The essential job duties are listed below:

    Manages, trains, monitors and coaches crew members, carhops and skating carhops

    Directs and assigns drive-in employees as needed to ensure all aspects of service meet operational standards

    Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices

    Performs opening and/or closing duties

    Prepares employee work schedules; monitors and makes appropriate adjustments to staffing levels

    Monitors and maintains inventory levels. Places orders for food, paper and other supplies within cost control procedures

    Completes and maintains all drive-in employment related records and payroll records

    Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times

    Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

    Interview and hire crew and management team members to achieve proper staffing levels

    Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends

    Develop and implement a marketing plan

    Additional Requirements:

    Ability to work irregular hours, nights, weekends and holidays

    General knowledge and understanding of the restaurant industry or retail operations required

    Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required

    Experience running shifts without supervision

    Effective communication skills; basic math, reading and computer skills

    Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

    Willingness to abide by the appearance, uniform and hygiene standards at Sonic

    Sonic and its independent franchise owners are Equal Opportunity Employers.

    Employer: Star Foods, Inc.


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