General Manager - Houston, United States - ServiceMaster Cleaning Pros

ServiceMaster Cleaning Pros

Verified Company

Houston, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Position Description:

General Manager will have a heavy emphasis on sales and growing the company along with responsibilities which include organizing employee shifts, training and motivating team members.

This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards.

To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities

Responsible for ensuring all locations are covered throughout Houston, Arkansas, and West Texas. Coordinate covering locations in place of any callins or absence. If the need arises, be prepared to clean the facility in accordance with the facility's task schedule.
May Participate in and drive Sales and Marketing for all area
Develop and Train Managers, Supervisors, and Cleaners on ServiceMaster's standards, products, processes and procedures
Oversee staff performance and create KPI's to measure and improve performance across the company
Organize schedules for staff to improve operational efficiency
Responsible for ensuring the New Hire Paperwork is properly completed and submitted. Also responsible for properly entering the employee into both the timekeeping and payroll systems.
Check to ensure that employees are clocking in and out based on their budgeted times. Double check behind managers and ensure that these violations are addressed. Participate in running payroll.
Understand all tasks schedules and ensure they are being followed on location. Oversee managers to ensure they are ensuring compliance for the accounts in their area. Look for ways to be more efficient and reduce time required on location.
Ensure that we are staying on budget with products eliminating any waste or inefficient use of chemicals.
Check the inspection Reports as they come in and Follow up with the Managers on the corrective actions to resolve any issues. Followup with Location Supervisor if necessary. Study and understand cleaning deficiency trends that exist and develop a plan of action to correct cleaning deficiencies.
Perform Facility Inspections and keep track of the Manager's Inspection Schedule to make sure we stay on pace to complete inspections by end of month.
Ensure proper communication between managers and supervisors is being maintained.
Ensure all employee training has been completed.
10 years' Experience as a Custodian, Janitor, Housekeeper, and or Floor Tech
15 years' Experience as a Manager
Experience working for a professional janitorial company
The ability to be flexible, work at a fastpaced and in a multitasked job is a must.
Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
Has respect and understanding for coworkers and customers
Must be able to communicate in English. Bilingual is a plus
Mileage Reimbursement or Company Vehicle

Physical Demands and Qualifications:

Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
Ability to read cleaning instructions
Ability to differentiate between cleaning products and uses