-
Front Desk Agent
1 week ago
Aimbridge Hospitality Colorado Springs, United StatesStarting hourly rate: $15.00 Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inclu Front Desk, Agent, Hospitalit ...
-
Front Desk Agent
1 week ago
Highgate Hotels, Inc. Colorado Springs, United StatesThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $15.50 an hour. This Front Desk, Agent, Hotel, Off ...
-
Front Desk Agent
2 weeks ago
Residence Inn Colorado Springs First and Main Colorado Springs, United StatesThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experien ...
-
Front Desk Agent
6 days ago
The Broadmoor Hotel Colorado Springs, United StatesJob Title: Front Desk Agent · Job Pay Range: $17.00 per hour · Job Summary: · The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in co ...
-
Front Desk Agent
1 week ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availability. The salary range for this pos ...
-
Front Desk Agent
4 days ago
Aimbridge Hospitality Colorado Springs, United StatesAimbridge Hospitality - Dolce Cheyenne Mountain Resort [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for informat ...
-
Front Desk Agent
13 hours ago
Great Wolf Resorts Colorado Springs, United States Full time** Front Desk Agent - $14.50/hr - Full Time ** · **Job Category****:** Guest Services **Requisition Number****:** FRONT11079 Showing 1 location **Job Details** · **Description** · At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional check ...
-
Front Desk Agent
4 hours ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open availability. The salary range for ...
-
Front Desk Agent
2 weeks ago
Great Wolf Resorts Colorado Springs, United States** Front Desk Agent** · **Job Category****:** Guest Services **Requisition Number****:** GUEST013870 Showing 1 location **Job Details** · **Description** · **Full Time opening - $14.50/hour - Must be 18+** · At Great Wolf, our **Front Desk Agent** ensures an efficient, inform ...
-
Service Desk Agent
1 week ago
Peraton Colorado Springs, United StatesService Desk Agent Job Locations · US-CO-Peterson AFB | US-IL-Scott AFB | US-VA-Langley AFB | US-TX-Lackland AFB · Requisition ID · Position Category Technical Support / Help Desk · Clearance Secret · Sector Defense Mission & Health Solutions Responsibilities · We are hiring Ser ...
-
Front Desk Agent
1 week ago
Aimbridge Hospitality Colorado Springs, United StatesStarting hourly rate: $15.00 · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests makin ...
-
Front Desk Agent
1 week ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesJob Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open a ...
-
Service Desk Agent
2 weeks ago
Peraton Colorado Springs, United StatesService Desk Agent Job Locations · US-IL-Scott AFB | US-CO-Colorado Springs | US-TX-Lackland AFB | US-VA-Langley AFB · Requisition ID · Position Category Technical Support / Help Desk · Clearance Secret · Sector Defense Mission & Health Solutions Responsibilities · We are hiring ...
-
Front Desk Agent
2 weeks ago
Great Wolf Resorts Colorado Springs, United States Part time** Front Desk Agent - $14.50/hr - Part Time - Must be 18+** · **Job Category****:** Guest Services **Requisition Number****:** FRONT11970 Showing 1 location **Job Details** · **Description** · At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and profes ...
-
Front Desk Agent
3 weeks ago
Great Wolf Resorts Colorado Springs, United States Full time** Front Desk Agent ($14.50/hour) - Full Time - 18+** · **Job Category****:** Guest Services **Requisition Number****:** FRONT13613 Showing 1 location **Job Details** · **Description** · At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional ...
-
Front Desk Agent
2 weeks ago
Highgate Hotels Colorado Springs, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Front Desk Agent
3 weeks ago
Aimbridge Hospitality Colorado Springs, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
-
Front Desk Agent
1 week ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesJob Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time morning position, and the ideal candidate will have open a ...
-
Front Desk Agent
1 week ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesJob Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availabili ...
-
Front Desk Agent
1 week ago
Residence Inn Colorado Springs First and Main Colorado Springs, United StatesJob Description · Job DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various ...
Front Desk Agent - Colorado Springs, Colorado, United States - Fairfield Colorado Springs
Description
Job Summary:
Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay
Primary responsibilities include:
registering guests making and modifying reservations hotel operator and concierge duties.
Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities:
QUALIFICATIONS:
High School diploma or equivalent required; College course work in related field helpful.
Experience in a hotel or a related field preferred.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high pressure situations.
Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
Ability to read comprehend and write simple instructions and/or short correspondence and memos
Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
An operational knowledge of Microsoft Office suite
Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
Approach all encounters with guests and associates in a friendly service oriented manner.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
Handle requests for information mail and messages in an efficient and courteous manner.
Answer guest inquires about hotel service facilities and hours of operation.
Answer inquiries from guests regarding restaurants transportation entertainment etc.
Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
Have knowledge of and assist in emergency procedures as required.
Handle check-ins and check-outs in a friendly efficient and courteous manner.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
Use proper two-way radio etiquette at all times when communicating with other associates.
As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
Property Details:
Located off of I-25, our Marriott hotel is near the Air Force Academy as well as shopping of the Chapel Hills Mall.
Guests find themselves a quick drive from many outdoor attractions including Garden of the Gods, Pikes Peak, and Cave of the Winds.
Also, the take time to visit the entertaining Cheyenne Mountain Zoo.Business travelers will also enjoy our close location to many Colorado Springs restaurants and businesses, Lockheed Martin, Oracle and Penrose Hospital.
Never be far from the events at Colorado Springs World Arena or sporting events at the University of Colorado Colorado Springs and Colorado College.
When staying at our hotel in Colorado Springs, guests will enjoy the modern amenities we offer including free WiFi to keep them connected and free breakfast with hot and healthy options.
Our hotel also offers a 24-hour business center and indoor pool for guests to unwind in.Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Compensation Min:
USD $13.65/Hr.
Compensation Mid:
USD $15.93/Hr.
Compensation Max:
USD $19.12/Hr.