- Check guests in and out of the hotel - make future reservations when necessary
- Post and rebate room, tax, and other miscellaneous charges to guest accounts
- Able to handle hotel phone system, transfer calls, and take messages for guests and
- hotel staff
- Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests
- Maintain daily an accurate inventory of available rooms
- Coordinate with other departments to fulfill special guest requests
- Communicate hotel facilities and services to guests at check-in
- Must be able to provide information regarding local area facilities for guests
- Provide information regarding the Brand Rewards program
- Responsible for maintaining hotel key security system
- Administer guest safe deposit boxes
- Maintain cleanliness and orderliness of front desk and lobby area
- Know how to properly handle wake-up calls
- Open and close shifts - make accurate cash drops
- Notify housekeeping and maintenance of any reported problems in guest rooms or
- on hotel grounds
- Distribute mail to guest boxes as well as to hotel staff.
- Maintain an inventory of special guest service items such as roll-aways, cribs, etc.
- Track status of rooms used for site tours or out-of-order for maintenance
- High School Degree or GED
- Previous Front Desk Experience preferred
- Read and Communicate Clearly
- Previous Customer Service Experience required
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3 weeks ago
Highgate Hotels, Inc. Colorado Springs, United StatesThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $15.50 an hour. This Front Desk, Agent, Hotel, Off ...
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Aimbridge Hospitality Colorado Springs, United StatesStarting hourly rate: $15.00 Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inclu Front Desk, Agent, Hospitalit ...
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4 days ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesJob Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open a ...
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3 weeks ago
The Broadmoor Hotel Colorado Springs, United StatesJob Title: Front Desk Agent · Job Pay Range: $17.00 per hour · Job Summary: · The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in co ...
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2 weeks ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open availability. The salary range for ...
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Peraton Colorado Springs, United StatesService Desk Agent Job Locations · US-IL-Scott AFB | US-CO-Colorado Springs | US-TX-Lackland AFB | US-VA-Langley AFB · Requisition ID · Position Category Technical Support / Help Desk · Clearance Secret · Sector Defense Mission & Health Solutions Responsibilities · We are hiring ...
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1 week ago
Garden of the Gods Club Colorado Springs, United StatesPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalism ...
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Front Desk Agent
1 week ago
Garden of the Gods Resort and Club Colorado Springs, United StatesPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalism ...
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Front Desk Agent
1 week ago
Garden of the Gods Resort and Club Colorado Springs, United StatesJob Description · Job DescriptionPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services wi ...
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5 days ago
La Quinta Colorado Springs - South/Airport Colorado Springs, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
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Front Desk Agent
18 hours ago
Highgate Hotels Colorado Springs, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
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2 days ago
Doubletree by Hilton Colorado Springs Colorado Springs, United StatesWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have ...
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CUSA, LLC Colorado Springs, United States Full timeJOB DUTIES: · Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains accurate count of guests and ro ...
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CUSA, LLC Colorado Springs, United States Full timeJob Description · Job DescriptionJOB DUTIES:Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains a ...
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Peraton Colorado Springs, United StatesResponsibilities: · We are hiring Service Desk Engineers supporting our program in Colorado Springs, Colorado. · Provides Service Desk Engineering technical support and analysis to field engineers and customers. Provides technical advice and guidance on installation, adaptation ...
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CUSA Colorado Springs, United States Full timeJOB DUTIES: Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains accurate count of guests and r ...
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5 days ago
Doubletree by Hilton- Colorado Springs Colorado Springs, United States· We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they h ...
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The Broadmoor Hotel Colorado Springs, United StatesJob Title: Spa Front Desk Agent · Job Pay Range: $ per hour inclusive of hourly pay rate + gratuities* · *$ per hour based on $10.63-$12.50 per hour base wage + gratuities; historically, this position averages gratuity earnings of $5-7 per hour. Gratuities will fluctuate based o ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Colorado Springs, United StatesAimbridge Hospitality - Dolce Cheyenne Mountain Resort [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for informat ...
Front Desk Agent - Colorado Springs, United States - Courtyard Colorado Springs North / Air Force Academy
Description
Job Description
Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent.
This is a Full-Time morning position, and the ideal candidate will have open availability. The salary range for this position is $ $19.20 per hour based on previous work experience.Who Are We?
RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska.
We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership.
Why RHW?
We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee.
We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment.
When you join RHW you do more than simply switch companies to advance your career.You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations.
Job Summary:
The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and
staff while accommodating their needs/requests yet also balancing the interest of the hotel.
The Front Desk Agent will maintain the hotel standards set forth by Marriott by coordinating with other departments as necessary to fulfill the high expectations of our
guests and patrons.
Responsibilities:
Requirements:
The application window is expected to close within 14 days.
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