- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Connect with the housekeeping department to ensure guest accommodations are ready
- Field customer complaints when necessary
- Bookkeeping: keep accurate records of all hotel guest account information
- High school diploma, GED, or equivalent
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Working knowledge of Microsoft Office and reservation management systems
- Comfortable taking telephone calls and mitigating stressful situations
- 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
-
Front Desk Agent
3 weeks ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open availability. The salary range for ...
-
Front Desk Agent
1 week ago
Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United StatesJob Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open a ...
-
Service Desk Agent
1 week ago
Peraton Colorado Springs, United StatesService Desk Agent Job Locations · US-IL-Scott AFB | US-CO-Colorado Springs | US-TX-Lackland AFB | US-VA-Langley AFB · Requisition ID · Position Category Technical Support / Help Desk · Clearance Secret · Sector Defense Mission & Health Solutions Responsibilities · We are hiring ...
-
Front Desk Agent
1 week ago
Highgate Hotels Colorado Springs, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Front Desk Agent
2 weeks ago
Garden of the Gods Club Colorado Springs, United StatesPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalism ...
-
Front Desk Agent
2 weeks ago
Garden of the Gods Resort and Club Colorado Springs, United StatesPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalism ...
-
Front Desk Agent
2 weeks ago
Garden of the Gods Resort and Club Colorado Springs, United StatesJob Description · Job DescriptionPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services wi ...
-
Front Desk Agent
1 week ago
La Quinta Colorado Springs - South/Airport Colorado Springs, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Front Desk Agent
2 weeks ago
CUSA, LLC Colorado Springs, United States Full timeJOB DUTIES: · Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains accurate count of guests and ro ...
-
Front Desk Agent
2 weeks ago
CUSA, LLC Colorado Springs, United States Full timeJob Description · Job DescriptionJOB DUTIES:Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains a ...
-
Service Desk Agent
1 week ago
Peraton Colorado Springs, United StatesResponsibilities: · We are hiring Service Desk Engineers supporting our program in Colorado Springs, Colorado. · Provides Service Desk Engineering technical support and analysis to field engineers and customers. Provides technical advice and guidance on installation, adaptation ...
-
Service Desk Agent
1 day ago
Peraton Colorado Springs, United StatesResponsibilities · We are hiring Service Desk Engineers supporting our program in Colorado Springs, Colorado. · Provides Service Desk Engineering technical support and analysis to field engineers and customers. Provides technical advice and guidance on installation, adaptation, ...
-
Front Desk Agent
2 weeks ago
CUSA Colorado Springs, United States Full timeJOB DUTIES: Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains accurate count of guests and r ...
-
Hotel Front Desk Agent
1 week ago
Doubletree by Hilton- Colorado Springs Colorado Springs, United States· We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they h ...
-
Spa Front Desk Agent
1 week ago
The Broadmoor Hotel Colorado Springs, United StatesJob Title: Spa Front Desk Agent · Job Pay Range: $ per hour inclusive of hourly pay rate + gratuities* · *$ per hour based on $10.63-$12.50 per hour base wage + gratuities; historically, this position averages gratuity earnings of $5-7 per hour. Gratuities will fluctuate based o ...
-
Front Desk Agent
3 weeks ago
Residence Inn Colorado Springs First and Main Colorado Springs, United StatesJob Description · Job DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various ...
-
Front Desk Agent
2 weeks ago
of the Gods Resort Colorado Springs, United StatesConduct all check in and checkout procedures for the hotel according to hotel standards · Have knowledge of Property management system, Jonas, Jonas Activity management, Kipsu, Sertifi, and Resqueue. · Have knowledge of entire Reservation procedure according to property procedu ...
-
Front Desk Agent
2 weeks ago
Garden of the Gods Resort and Club Colorado Springs, United StatesPosition Purpose & Summary · The front desk agent will assist guests and members with all queries via email and phone, guest arrivals and departures; make reservations, cancellations and answer questions on rates, hotel facilities, and services with efficiency and professionalis ...
-
Full Time Front Desk Agent
1 week ago
Colorado Springs Marriott Colorado Springs, United States Full timeAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Full Time Front Desk Agent
1 week ago
Pyramid Global Hospitality Colorado Springs, United States Full timeProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
Hotel Front Desk Agent - Colorado Springs, United States - Doubletree by Hilton Colorado Springs
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply todayCompensation:$15 - $16 hourly
Responsibilities:At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.
Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.