Jobs
>
Front Desk Agent
>
Colorado Springs

    Front Desk Agent - Colorado Springs, United States - Residence Inn Colorado Springs First and Main

    Residence Inn Colorado Springs First and Main
    Residence Inn Colorado Springs First and Main Colorado Springs, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experience is preferred. The salary range for this position is $ $18.20 per hour based on previous work experience.

    Who Are We?

    RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership.

    Why RHW?

    We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment.

    When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations.

    Job Summary:

    The purpose of the Front Desk Agent is to provide the utmost in service to hotel guests and

    staff while accommodating their needs/requests yet also balancing the interest of the hotel.

    The Front Desk Agent will maintain the hotel standards set forth by Marriott by coordinating with other departments as necessary to fulfill the high expectations of our guests and patrons.

    Responsibilities:

    • Check guests in and out of the hotel - make future reservations when necessary
    • Post and rebate room, tax, and other miscellaneous charges to guest accounts
    • Able to handle hotel phone system, transfer calls, and take messages for guests and
    • hotel staff
    • Place, modify, and cancel guest reservations, inputting same into computer while noting any special requests
    • Maintain daily an accurate inventory of available rooms
    • Coordinate with other departments to fulfill special guest requests
    • Communicate hotel facilities and services to guests at check-in
    • Must be able to provide information regarding local area facilities for guests
    • Provide information regarding the Brand Rewards program
    • Responsible for maintaining hotel key security system
    • Administer guest safe deposit boxes
    • Maintain cleanliness and orderliness of front desk and lobby area
    • Know how to properly handle wake-up calls
    • Open and close shifts - make accurate cash drops
    • Notify housekeeping and maintenance of any reported problems in guest rooms or
    • on hotel grounds
    • Distribute mail to guest boxes as well as to hotel staff.
    • Maintain an inventory of special guest service items such as roll-aways, cribs, etc.
    • Track status of rooms used for site tours or out-of-order for maintenance

    Requirements:

    • High School Degree or GED
    • Previous Front Desk Experience preferred
    • Read and Communicate Clearly
    • Previous Customer Service Experience required

    Computer Proficiency
    The application window is expected to close withing 14 days.

    Powered by JazzHR

    zNkK0KRzfk

  • Aimbridge Hospitality

    Front Desk Agent

    4 days ago

    Aimbridge Hospitality Colorado Springs, United States

    Overview · As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the glob ...

  • Peraton

    Service Desk Agent

    3 weeks ago

    Peraton Colorado Springs, United States Full time

    Responsibilities · We are hiring Service Desk Engineers supporting our program in Colorado Springs, Colorado. · Provides Service Desk Engineering technical support and analysis to field engineers and customers. Provides technical advice and guidance on installation, adaptation, ...

  • Residence Inn Colorado Springs First and Main

    Front Desk Agent

    12 hours ago

    Residence Inn Colorado Springs First and Main Colorado Springs, United States

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experienc ...

  • Great Wolf Resorts

    Front Desk Agent

    1 week ago

    Great Wolf Resorts Colorado Springs, United States Full time

    ** Front Desk Agent ($14.50/hour) - Full Time - 18+** · **Job Category****:** Guest Services **Requisition Number****:** FRONT13613 Showing 1 location **Job Details** · **Description** · At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional ...

  • Courtyard Colorado Springs North / Air Force Academy

    Front Desk Agent

    2 weeks ago

    Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United States

    Job Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time morning position, and the ideal candidate will have open a ...

  • Courtyard Colorado Springs North / Air Force Academy

    Front Desk Agent

    1 week ago

    Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United States

    The Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open availability. The salary range for ...

  • Courtyard Colorado Springs North / Air Force Academy

    Front Desk Agent

    2 weeks ago

    Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United States

    Job Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time evening position, and the ideal candidate will have open a ...

  • Great Wolf Resorts

    Front Desk Agent

    3 weeks ago

    Great Wolf Resorts Colorado Springs, United States

    ** Front Desk Agent** · **Job Category****:** Guest Services **Requisition Number****:** GUEST013870 Showing 1 location **Job Details** · **Description** · **Full Time opening - $14.50/hour - Must be 18+** · At Great Wolf, our **Front Desk Agent** ensures an efficient, inform ...

  • La Quinta Colorado Springs - South/Airport

    Front Desk Agent

    3 weeks ago

    La Quinta Colorado Springs - South/Airport Colorado Springs, United States

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...

  • Aimbridge Hospitality

    Front Desk Agent

    12 hours ago

    Aimbridge Hospitality Colorado Springs, United States

    Job Summary · Starting hourly rate: $15.00 · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: register ...

  • Aimbridge Hospitality

    Front Desk Agent

    3 weeks ago

    Aimbridge Hospitality Colorado Springs, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    4 weeks ago

    Aimbridge Hospitality Colorado Springs, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Fairfield Colorado Springs

    Front Desk Agent

    23 hours ago

    Fairfield Colorado Springs Colorado Springs, Colorado, United States Permanent

    Job Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • CUSA, LLC

    Front Desk Agent

    1 day ago

    CUSA, LLC Colorado Springs, United States Full time

    Job Description · Job DescriptionJOB DUTIES:Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains a ...

  • CUSA

    Front Desk Agent

    12 hours ago

    CUSA Colorado Springs, United States Full time

    JOB DUTIES: Post charges to guest folios. · Collects cash or charge payments from guest's gift shop. · Verifies charge cards and checks used by customers. · Checks all reservations for Choice Member's and notes any special requirements. Maintains accurate count of guests and r ...

  • Doubletree by Hilton Colorado Springs

    Hotel Front Desk Agent

    2 weeks ago

    Doubletree by Hilton Colorado Springs Colorado Springs, United States

    Job Description · Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any gene ...

  • Doubletree by Hilton- Colorado Springs

    Hotel Front Desk Agent

    2 weeks ago

    Doubletree by Hilton- Colorado Springs Colorado Springs, United States

    We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have ...

  • Aimbridge Hospitality

    Front Desk Agent

    2 weeks ago

    Aimbridge Hospitality Colorado Springs, United States

    Starting hourly rate: $15.00 Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inclu Front Desk, Agent, Hospitalit ...

  • Highgate Hotels, Inc.

    Front Desk Agent

    2 weeks ago

    Highgate Hotels, Inc. Colorado Springs, United States

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $15.50 an hour. This Front Desk, Agent, Hotel, Off ...

  • Residence Inn Colorado Springs First and Main

    Front Desk Agent

    3 weeks ago

    Residence Inn Colorado Springs First and Main Colorado Springs, United States

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experien ...