Jobs
>
Front Desk Agent
>
Colorado Springs

    Front Desk Agent - Colorado Springs, United States - Great Wolf Resorts

    Great Wolf Resorts
    Great Wolf Resorts Colorado Springs, United States

    1 week ago

    Default job background
    Part time
    Description

    ** Front Desk Agent - $14.50/hr - Part Time - Must be 18+**

    **Job Category****:** Guest Services **Requisition Number****:** FRONT11970 Showing 1 location **Job Details**

    **Description**

    At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.

    **Essential Duties & Responsibilities**

    Welcomes guests by greeting, answering questions, responding to requests

    Registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys

    Establishes credit by verifying credit cards or obtaining cash

    Directs guests to room by showing location on resort map

    Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.

    Provides concierge duties to guests by answering any inquiries regarding resort and other services guests may require, such as entertainment, shopping, business, and travel

    Maintains records by entering room and guest account data

    Collects revenue by entering services and charges, computing bills, obtaining payment

    Makes resort and other reservations by entering or telephoning requirements, checking availability, confirming requirements

    Secures guest's valuables by processing lost and found to the housekeeping department

    Confirms guest identity for registering guests

    Maintains a safe working environment by verifying, reporting and acting in a safe manner

    **Basic Qualifications & Skills**

    High School Diploma (or equivalent education/experience)

    Must be flexible regarding schedule, based on business demands

    Previous experience demonstrating strong customer service

    Successful completions of a criminal background check and drug screen

    Able to work weekends, mornings, afternoons, holidays

    Must be 18+

    **Desired Qualifications & Skills**

    Ability to multi-task and prioritize a variety of tasks with minimal direction

    Proven teamwork skills

    Enthusiastic and energetic

    Excellent communication skills

    **Physical Requirements**

    Ability to lift up to 30 lbs.

    Able to sit and/or stand for long periods of time

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Colorado Springs, United States

    Starting hourly rate: $15.00 Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities inclu Front Desk, Agent, Hospitalit ...

  • Highgate Hotels, Inc.

    Front Desk Agent

    1 week ago

    Highgate Hotels, Inc. Colorado Springs, United States

    The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. This position pays $15.50 an hour. This Front Desk, Agent, Hotel, Off ...

  • Courtyard Colorado Springs North / Air Force Academy

    Front Desk Agent

    1 week ago

    Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United States

    The Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availability. The salary range for this pos ...

  • Residence Inn Colorado Springs First and Main

    Front Desk Agent

    5 days ago

    Residence Inn Colorado Springs First and Main Colorado Springs, United States

    The Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various days of the week. Hotel experien ...

  • Great Wolf Resorts

    Front Desk Agent

    1 week ago

    Great Wolf Resorts Colorado Springs, United States

    ** Front Desk Agent** · **Job Category****:** Guest Services **Requisition Number****:** GUEST013870 Showing 1 location **Job Details** · **Description** · **Full Time opening - $14.50/hour - Must be 18+** · At Great Wolf, our **Front Desk Agent** ensures an efficient, inform ...

  • Peraton

    Service Desk Agent

    3 days ago

    Peraton Colorado Springs, United States

    Service Desk Agent Job Locations · US-IL-Scott AFB | US-CO-Colorado Springs | US-TX-Lackland AFB | US-VA-Langley AFB · Requisition ID · Position Category Technical Support / Help Desk · Clearance Secret · Sector Defense Mission & Health Solutions Responsibilities · We are hiring ...

  • Great Wolf Resorts

    Front Desk Agent

    2 weeks ago

    Great Wolf Resorts Colorado Springs, United States Full time

    ** Front Desk Agent ($14.50/hour) - Full Time - 18+** · **Job Category****:** Guest Services **Requisition Number****:** FRONT13613 Showing 1 location **Job Details** · **Description** · At Great Wolf, our **Front Desk Agent** ensures an efficient, informative and professional ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Colorado Springs, United States

    Starting hourly rate: $15.00 · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests makin ...

  • Highgate Hotels

    Front Desk Agent

    4 days ago

    Highgate Hotels Colorado Springs, United States

    Compensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...

  • Courtyard Colorado Springs North / Air Force Academy

    Front Desk Agent

    4 days ago

    Courtyard Colorado Springs North / Air Force Academy Colorado Springs, United States

    Job Description · Job DescriptionThe Courtyard by Marriott North Colorado Springs is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Full-Time position and the ideal candidate will have open availabili ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Colorado Springs, United States

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...

  • Dolce Cheyenne Mountain Resort

    Front Desk Agent

    1 day ago

    Dolce Cheyenne Mountain Resort Colorado Springs, United States

    Job Summary · Starting hourly rate: $15.00 · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: register ...

  • Residence Inn Colorado Springs First and Main

    Front Desk Agent

    6 days ago

    Residence Inn Colorado Springs First and Main Colorado Springs, United States

    Job Description · Job DescriptionThe Residence Inn Colorado Springs First and Main is currently looking for hardworking, energetic and passionate people to join our team in the role of Front Desk Agent. This is a Part-Time opportunity, with shifts times of 3PM to 10PM on various ...

  • Fairfield Colorado Springs

    Front Desk Agent

    6 hours ago

    Fairfield Colorado Springs Colorado Springs, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Colorado Springs, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • Aimbridge Hospitality

    Front Desk Agent

    1 week ago

    Aimbridge Hospitality Colorado Springs, United States

    Job Summary · Starting hourly rate: $15.00 · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: register ...

  • Aimbridge Hospitality

    Front Desk Agent

    6 days ago

    Aimbridge Hospitality Colorado Springs, United States

    Job Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...

  • La Quinta Colorado Springs - South/Airport

    Front Desk Agent

    4 days ago

    La Quinta Colorado Springs - South/Airport Colorado Springs, United States

    Compensation Type: · Hourly · Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Fr ...

  • HomeTowne Studios - Colorado Springs

    Front Desk Agent

    3 days ago

    HomeTowne Studios - Colorado Springs Colorado Springs, United States Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $ $17.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experi ...

  • Highgate

    Front Desk Agent

    6 days ago

    Highgate Colorado Springs, United States

    Overview · The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. · This position pays $ an hour. · This position has no de ...