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Customer Service - Portland, United States - Martin Sprocket
Description
** Customer Service - Portland, OR**
**Job Category****:** Sales **Requisition Number****:** CUSTO004470 Showing 1 location **Job Details**
**Description**
Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our rich heritage dating back to our beginning in 1951 as a family-run organization. Fast forward to today, we have more than 30 locations in North America.
As an employer of choice, we offer a stable work environment with equal leadership development and career growth opportunities. We take great pride in "Our People" and believe they are our greatest asset.
Affordable Medical, Pharmacy, and Dental
Life and Disability Insurance
401k Profit Trust Plan
PTO (Paid Time Off)
Competitive Pay
Growth Opportunities
In this role, you will sell manufactured components to internal and external customers while providing technical information, support, and service to customers.
**Key Responsibilities:**
Complete an extensive hands-on training program.
Focus on career growth and personal development.
Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
Enter orders and quotes and perform quote follow-ups in a dynamic, fast-paced environment.
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
Salaried, non-commission position with full benefits and an excellent 401K plan.
Schedule: Monday thru Friday, 7:30 AM - 5:00 PM
We're looking for engaged individuals that are adaptable to a changing environment, take pleasure in learning and enjoy working with others.
**Key Competencies:**
Bachelor's degree preferred
1-2 years sales/customer service experience is preferred
Mechanical aptitude or technical inclination required
Excellent interpersonal and communication skills
Un-yielding commitment to customer service
Team approach to achieving high performance
Self-management with the drive to succeed and achieve goals
Independent ability to evaluate situations, solve problems, and make decisions
Ability to thrive in a dynamic, fast-paced, multi-tasking environment
Recognition and ability to effect change and contribute to the organization's goals
Proficient in Microsoft Office Suite and ERP software such as AX
Energetic and positive with a willingness to grow skillset
[Please Note: We do not accept applications from current Authorized Martin Distributors.]
To perform this job successfully, you must be able to report daily to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.
**Qualifications**
**Skills**
**Behaviors**
**Preferred**
**Enthusiastic****:** Shows intense and eager enjoyment and interest
**Team Player****:** Works well as a member of a group
**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well
**:**
**Motivations**
**Preferred**
**Work-Life Balance****:** Inspired to perform well by having ample time to pursue work and interests outside of work
**Job Security****:** Inspired to perform well by the knowledge that your job is safe
**Goal Completion****:** Inspired to perform well by the completion of tasks
**Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization
**:**
**Education**
**Experience**
**Preferred**
Inside Sales
**Licenses & Certifications**
