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    Customer Service - Portland, United States - Made In Oregon

    Made In Oregon
    Made In Oregon Portland, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Purpose of Customer Service & Accounting Assistant

    The Customer Service & Accounting Assistant will provide customer service to clients, vendors, customers, and the Made In Oregon Management Team.

    Position Responsibilities – Customer Service

    1. Clients/Customer and Vendor Support
      • Answer queries, questions, and requests in a timely and professional manner
      • Resolve complaints and/or discrepancies
      • Process orders and return goods requests
      • Maintain client, customer, and vendor databases
    2. Management Team Support
      • Support Management with prompt, efficient, and accurate information
      • Respond quickly to Management requests
      • Serve as alternate support for assigned functions and/or duties
      • Coordinate with other Made In Oregon Teams to ensure requests and goals are being met
    3. Administrative
      • Create and maintain correspondence and documentation
      • Generate and interpret logical reports when requested
    4. Communication
      • Professionally communicate via telephone and electronic communication

    Position Responsibilities – Accounting Assistant

    1. Accounting
      • Prepare financial statements
      • Reconcile bank accounts
      • Process invoices
      • Handle day-to-day financial transactions
    2. Administrative
      • Create and maintain correspondence and documentation
      • Generate and interpret logical reports when requested
    3. Communication
      • Professionally communicate via telephone and electronic communication

    Other

    Problem Solving

    Knowledge and experience

    • Attention to detail and organization while multi-tasking
    • Reliable work ethic and attendance
    • Reporting and analytics
    • Written and verbal communication skills
    • Time management
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