Jobs
>
Philadelphia

    IT Director, Digital Enablement - Philadelphia, United States - PMA Companies

    PMA Companies
    PMA Companies Philadelphia, United States

    6 days ago

    Default job background
    Description

    The Director, Digital Experience will play a pivotal role in shaping and executing the digital strategy for PMA Companies. Responsibilities will include enhancing the overall digital journey for our clients, brokers, and internal stakeholders, ensuring a seamless and innovative user experience and data interfaces across digital platforms. This role will be a part of IT senior leadership team and will report directly to the CIO.

    Responsibilities

    1. Digital Strategy Leadership:

    • Develop and execute a comprehensive digital strategy aligned with the overall business objectives of the commercial insurance carrier and Third-Party Administrator
    • Lead the exploration and implementation of emerging technologies to enhance the digital experience, such as AI-driven insights, portals, mobile applications, and data analytics.

    2. User Experience Enhancement:

    • Collaborate with cross-functional teams to identify, prioritize, and implement improvements to the user interface and experience on digital platforms including Risk Management Information Systems (RMIS), Digital Payments and Agency Management Systems (AMS).
    • Conduct internal and external user research and gather feedback to continually refine and optimize the digital experience, ensuring it meets the evolving needs of employees, customers and brokers.

    3. Platform Development and Management:

    • Oversee the development and maintenance of digital platforms, including websites, customer and broker portals, and API-driven integrations, cloud solutions, internal and external collaboration tools ensuring they align with industry best practices and compliance requirements.
    • Work closely with IT teams and vendor partners to implement and integrate new digital tools and solutions.

    4. Data-Driven Decision Making:

    • Utilize data analytics and key performance indicators to measure the effectiveness of digital initiatives, identify areas for improvement, and make data-driven decisions to enhance the overall digital experience.

    5. Collaboration and Stakeholder Management:

    • Collaborate with key stakeholders, including underwriting, claims, finance and IT teams, to ensure seamless integration of digital solutions and alignment with business goals.
    • Communicate digital strategies and progress to executive leadership, fostering a shared vision for the digital future of the commercial insurance business.

    6. Compliance and Security:

    • Ensure that all digital initiatives comply with relevant industry regulations and cybersecurity standards, working closely with compliance and security teams to mitigate risks.

    7. Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

    • Bachelor's degree in Business, Marketing, Information Technology, or a related field; MBA preferred.
    • Proven experience in a leadership role within the digital space, preferably in the commercial insurance or financial services industry.
    • In-depth knowledge of digital trends, technologies, and best practices.
    • Strong project management skills with the ability to oversee multiple initiatives simultaneously.
    • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
    • Demonstrated success in driving digital transformation and improving user experiences.
  • PMA Companies

    IT Director, Digital Enablement

    1 week ago

    PMA Companies Philadelphia, United States

    Job Description: · The Director, Digital Experience will play a pivotal role in shaping and executing the digital strategy for PMA Companies. Responsibilities will include enhancing the overall digital journey for our clients, brokers, and internal stakeholders, ensuring a seaml ...

  • FirstPRO

    VP Digital Enablement and Technology

    1 week ago

    FirstPRO Blue Bell, United States

    Title: VP Digital Enablement and Technology Americas · Location: Blue Bell, PA · SUMMARY · We are seeking a passionate and highly skilled senior leader in Digital Enablement and Technology with responsibility for the Americas region. In this role you will oversee the informatio ...

  • firstPRO, Inc

    VP Digital Enablement and Technology

    1 week ago

    firstPRO, Inc Blue Bell, United States

    Title: VP Digital Enablement and Technology Americas · Location: Blue Bell, PA · SUMMARY · We are seeking a passionate and highly skilled senior leader in Digital Enablement and Technology with responsibility for the Americas region. In this role you will oversee the information ...

  • Digitas Health

    Manager, Data and Analytics

    6 days ago

    Digitas Health Philadelphia, United States

    **Company Description** · Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connec ...

  • Digitas Health

    Producer

    6 days ago

    Digitas Health Philadelphia, United States

    **Company Description** · Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connec ...

  • Comcast Corporation

    Director, Brand Strategy

    1 week ago

    Comcast Corporation Philadelphia, United States

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...

  • Power Interfaith

    Climate Justice

    5 days ago

    Power Interfaith Philadelphia, United States

    Summary/objective: This individual will organize residents of Philadelphia, especially in under-served communities, to have a voice in shaping climate justice solutions for their communities. · **Essential functions**: · - Organize a base of Philadelphians who care about the nexu ...

  • Burro

    Director of Product

    2 days ago

    Burro Philadelphia, United States

    Burro is the leading robotics company in the world by number of robots working outdoors in the field with real customers. Our mission is to free people from tedious work and solve the critical labor shortages faced by farmers and others that work outdoors. · To accomplish our mis ...

  • Jazz Pharmaceuticals

    Director, Global Hcp Engagement Operations

    1 week ago

    Jazz Pharmaceuticals Philadelphia, United States

    Overview: · Position Profile: · **JOB DESCRIPTION** · **Director, Global HCP Engagement Operations** · Overview · We are looking for the best and brightest talent to join our team. If you're looking to be a part of a company with an unwavering commitment to improving patients' li ...

  • FMC Corporation

    Head of Global Compensation

    1 day ago

    FMC Corporation Philadelphia, United States

    FMC Corporation is a global agricultural sciences company dedicated to helping growers produce food, feed, fiber and fuel for an expanding world population while adapting to a changing environment. FMC's innovative crop protection solutions - including biologicals, crop nutrition ...

  • PNC Financial Services Group

    Business Center Assistant Manager

    2 days ago

    PNC Financial Services Group Philadelphia, United States

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...

  • Comcast Corporation

    Agile Product Owner

    1 week ago

    Comcast Corporation Philadelphia, United States

    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer s ...

  • Digitas Health

    Director, Project Management

    6 days ago

    Digitas Health Philadelphia, United States

    **Company Description** · Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connec ...

  • SP Plus Corporation

    Valet Dispatcher

    1 day ago

    SP Plus Corporation Philadelphia, United States

    Overview: · SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry ...

  • Towne Park

    Valet Attendant

    1 day ago

    Towne Park Philadelphia, United States

    **Job Details** · **Work Schedule**: The work schedule for this position is Mon-Fri & Weekends Required, 3pm-11pm, part-time. · **Paid Time Off (PTO)**:Employees accrue hours of PTO per hour worked up to a maximum of 40 hours per calendar year. Employees accrue 0.02 hours of floa ...

  • Jacobs Engineering Group Inc.

    Entry Level Transportation Planner

    6 days ago

    Jacobs Engineering Group Inc. Philadelphia, United States

    **Your Impact**: · - Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facil ...

  • Digitas Health

    Director, Account Planning

    6 days ago

    Digitas Health Philadelphia, United States

    **Company Description** · Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connec ...

  • Comcast Corporation

    Director of Global Design

    5 days ago

    Comcast Corporation Philadelphia, United States

    **Job Summary** · Create, develop, and own the design of the core experiences across all devices and products globally: the consumer experience, the partner experience, and the developer experience. Collaborate with the other design teams to weave all the products (Entertainment, ...

  • Covenant House Pennsylvania

    Development Manager

    2 days ago

    Covenant House Pennsylvania Philadelphia, United States

    **Who We Are** · Covenant House PA is a force united by a promise to end youth homelessness as we know it in Pennsylvania. For over 24 years, we've led the way with community health initiatives and advocacy in local communities in Philadelphia and York. Covenant House PA provides ...

  • The Cigna Group

    Business Analytics Advisor

    1 week ago

    The Cigna Group Philadelphia, United States

    **Overview** · Evernorth's Digital & Analytics unit offers innovative solutions that provide actionable insights to internal and external business partners and customers that help reduce health costs, improve outcomes, provide financial security and measure/forecast business perf ...