- Leadership and Strategy: Lead the TCoE team in developing and implementing a comprehensive testing strategy that aligns with organizational goals, driving innovation and excellence in testing practices.
- Metrics and Measurement: Develop, implement, and evolve metrics and measurements to assess the quality of products under test and the effectiveness of the testing team, ensuring continuous improvement.
- Process Standardization: Champion the standardization of testing processes, tools, and methodologies to increase efficiency, reduce redundancy, and ensure consistency across all testing activities.
- Innovation and Improvement: Continuously research and adopt the latest trends, technologies, and tools in software testing to keep the organization at the cutting edge of testing practices, fostering an environment of innovation.
- Team Development: Manage and grow the TCoE's human and technical resources, including recruiting, mentoring, and retaining skilled testing personnel, and ensuring their professional development and engagement.
- Collaboration and Alignment: Ensure that testing goals are aligned with project and organizational objectives, facilitating collaboration between business and testing teams and establishing a governance model for testing activities.
- Agile and DevOps Integration: Integrate TCoE activities with Agile and DevOps practices, supporting cross-functional teams while maintaining appropriate alignment and governance through the TCoE structure.
- Cross-Functional Leadership: Serve as a pivotal bridge among technical, marketing, and data analytics teams to deliver cohesive and effective online experiences.
- Business Impact: Drive customer engagement and conversion rates through targeted online personalization strategies, significantly contributing to revenue growth.
- Innovation Driver: Lead the exploration of new strategies and technologies to maintain competitiveness in a dynamic digital landscape.
- Bachelor's Degree in Marketing, Business, Computer Science, Data Science, Statistics, or related field. Master's degree or MBA preferred.
- Relevant certifications in digital marketing, data analytics, UX/UI design are beneficial.
- Proficiency in data analysis, statistics, and experience with analytical tools (Google Analytics, Adobe Analytics).
- Hands-on experience with A/B testing and multivariate testing tools (e.g., Optimizely, VWO, Adobe Target).
- Familiarity with programming languages (HTML, CSS, JavaScript, SQL) and data management practices.
- Demonstrable experience in digital marketing/personalization and leadership in experimentation projects.
- Experience in cross-functional collaboration and strategic planning.
- Proven ability in innovation and problem-solving within the personalization space.
- Analytical mindset with the ability to translate complex data into actionable strategies.
- Innovative thinking with a propensity for creative problem-solving.
- Strong communication skills and leadership qualities.
- Adaptability to changing technologies and market trends.
- Up-to-date with the latest trends in online personalization and digital marketing.
- Ability to network with industry professionals and engage in continuous learning.
- 20% - Business Collaboration - Collaborate with stakeholders, business partners, colleagues, developers and business analysts to deliver high quality analytics solutions; Ensure all business requirements are met and the team has everything needed to perform their analysis.
- 20% - Communicating Results - Provide requested insights to executive leadership as well as peer teams; Present predictive and prescriptive insights to requestors to guide decision-making.
- 10% - Framing & Executing Analytics - Serve as data strategy consultants for the executive leadership team and provide answers to strategic questions; Develop KPI Frameworks for internal organizations to measure performance.
- 40% - People Management & Team Leadership - Provide leadership, mentorship and coaching to team members (individual contributors) and evaluate performance, execution, and contribution. Attract, retain and develop top talent to build an effective and high performing team. Support team in development of business knowledge and technical skills with clear plans and regular assessment of progress. Ensure appropriate processes and job-specific requirements are properly documented. Develop onboarding and training plan for both technical and soft skills that will ensure high level of capabilities within the team. Manage resources effectively to align with strategic initiatives and business needs. Foster collaboration with team members to develop a supportive and engaged team. Support team in the design and development of algorithms and models to use against large datasets to create business insights. Drive team's results and celebrate accomplishments.
- 10% - Project Management & Team Support - Management of business requests, roadmaps, and coordination across other teams to provide insights; Advise all stakeholders on the level of effort involved in producing certain insights and establishing a new request.
- This position reports to the Senior Manager or Above
- This position has 1+ direct reports
- Typically requires overnight travel 5% to 20% of the time.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- Experience managing and growing team members in a professional setting
- Demonstrated proficiency in guiding more junior team members through data analysis and visualization fundamentals
- Expertise utilizing data analysis to identify key insights that help solve business problems
- Master's degree in a quantitative field (Analytics, Finance, Data Science, Applied Statistics, Computer Science etc.) or relevant work experience
- Previous people management experience
- Experience in Marketing/media analytics and experience running marketing experiments.
- Experience with experimentation and web analytics tools like Adobe Analytics, Adobe Target etc.
- Expertise in experimental design and causal inference.
- Adept at partnering with organizations to build KPI frameworks.
- Experience producing deep, statistical analysis in support of testing.
- Proficient in analytics tools such as Python, R, SQL
- Proficient with data visualization software (preferably Tableau)
- Adept in managing business requests and roadmaps for cross functional organizations.
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job.
- 5
- 6
- No previous leadership experience
- 1+ year of previous leadership experience
- None
- Decision Quality
- Collaborates
- Drives Engagement
- Ensures Accountability
- Plans and Aligns
- Communicates Effectively
- Customer Focus
- Develops Talent
- Drives Results
- Manages Conflict
-
Manager, Testing Center of Excellence
2 weeks ago
Home Depot Atlanta, United StatesPosition Purpose: · We are on the lookout for an innovative and strategic Manager, Online Experimentation, to spearhead our organization's efforts in optimizing software testing frameworks and elevating the overall quality and effectiveness of our digital testing platforms. Posi ...
-
Senior Director, Lease Center of Excellence
1 week ago
Microsoft Corporation Atlanta, United StatesMicrosoft Cloud Operations and Innovation (CO+I) is the team behind the Microsoft's Cloud infrastructure and is responsible for innovating, planning, designing, building and operating one of the largest datacenter fleets in the world. We support product teams by providing a secur ...
-
Senior Director, Lease Center of Excellence
3 weeks ago
Microsoft Atlanta, United States Full timeOverview · Microsoft Cloud Operations and Innovation (CO+I) is the team behind the Microsoft's Cloud infrastructure and is responsible for innovating, planning, designing, building and operating one of the largest datacenter fleets in the world. We support product teams by provi ...
-
MCKESSON Atlanta, United States Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you a ...
-
Bilingual Customer Service Representative
2 weeks ago
Bobby Dodd Institute Atlanta, United States**Job Title: Bilingual Contact Center Agent** · **Function**: Contact Center Operations · **Office Location**: College Park · **Workplace** Type**: Onsite · **Employee Status**: Full-Time · **Hours**: M-F - 10:00 AM to 7:00 or 11:00 AM to 8:00 PM · **BDI - Bobby Dodd **Institute ...
-
Aba Center Director
2 weeks ago
Key Autism Services Atlanta, United States**FT Salary Potential: $92,000- $95,000 base plus significant quarterly bonus incentives** · **Sign-On Bonus/Relocation Offered** · We are growing and have Center Director positions available in Lithia Springs and Douglasville, GA · **BCBA Full-Time Offers**: · - Competitive sala ...
-
Staff Assistant
1 week ago
Howmet Aerospace Whitehall, United StatesThe Staff Assistant will be located in our Research and Development Center in Whitehall, MI. · Primary responsibilities will include: · - Communication Center lead, ensuring communications to employees and the plant are up-to-date · - Weekly distribution of department calendar · ...
-
Logistics Manager
2 weeks ago
Tilray Atlanta, United States**Logistics Manager - Atlanta, GA** · **_About Tilray Brands_** · - Looking to develop your career at the forefront of a rapidly expanding industry?_ · **Tilray Brands'** beverage business is one of the fastest growing in United States with nation-wide and international distribut ...
-
Delivery Driver
2 weeks ago
Fabricare Center Cleaners Atlanta, United StatesFabricare Center is seeking a self-motivated full time Delivery Driver to join our organization. · The Delivery Driver will be at the forefront of our delivery service by servicing their regular customers and developing relationships with key staff members at business along the r ...
-
Nurse Consultant
2 weeks ago
Kaiser Atlanta, United States Full timeJob Summary: · The Nurse Consultant will provide/gather clinical expertise for areas of compliance which involve medical necessity and/or quality concerns. Utilizes clinical expertise to conduct investigations and seek input from other clinical professionals as required. Acts as ...
-
Regional Controller
2 weeks ago
Regional Controller (Remote) Atlanta, United StatesIntroduction: · The Regional Controller will oversee multiple properties' accounting operations, including month-end, balance sheet and bank reconciliations, inter-company accounts, control compliance, cash management, and taxes. This is a multi-property position that supports a ...
-
Financial Analyst Ii
3 weeks ago
Cox Automotive Atlanta, United States**This role may reside in any Cox Automotive Retail Location including Atlanta, GA, North Hills, NY, Burlington, VT, and Mission, KS.** · **RESPONSIBILITIES (including, but not limited to): · - Monthly consolidation of financial expense results, variance analysis, R&O forecast, a ...
-
Office Manager/purchasing
3 weeks ago
Atlanta Audio & Automation Atlanta, United States**Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Health insurance · - Paid time off · - Vision insurance · Atlanta Audio & Automation is a small fast paced business working in the exciting world of smart home electronics and home automation. We are looking fo ...
-
Central Equipment Technician
2 weeks ago
Children's Healthcare of Atlanta Atlanta, United StatesWork Shift Evening · Work Day(s) · Shift Start Time · Shift End Time · Worker Sub-Type Regular · Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthie ...
-
Retail Sales Specialist
3 weeks ago
Advantage Solutions Atlanta, United States**Retail Sales Specialist: Full Time** · **What we offer**: · - Full-Time Benefits (Medical, Dental, Vision, Life) · - 401(k) with company match · - Training and Career Development · - Generous Paid Time-Off · **Responsibilities**: · - Develop key relationships with store and mar ...
-
Mgr, Maintenance
1 week ago
SYSCO Atlanta, United States Full timeCompany: · US1072 Buckhead Meat CompanyZip Code: · 30337Minimum Level of Education: · Associate's DegreeMinimum Years of Experience: · 2 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual ...
-
Teacher, Virtual Learning French
3 weeks ago
Fulton County Schools Atlanta, United StatesCategory: Teaching- Job Function: Teaching- Department: Learning & Teaching-Virtual Learning**Summary**: · - The Virtual Learning Teacher can think outside the box and thrives on change and challenges; The incumbent in this position provides instruction in online and blended lear ...
-
Tax Examiner 1, Lobby
3 weeks ago
State of Georgia Atlanta, United States**This Recruitment is Open to the Public** · The Department of Revenue has multiple Tax Examiner I openings in the Motor Vehicle Division's Title Processing Unit. If you are enthusiastic about providing top notch customer service while digging into the details of issues to find t ...
-
Operations Manager
2 weeks ago
Marriott International, Inc Atlanta, United States**Additional Information** Evening Shift · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** AC Hotel Atlanta Airport Gateway, 2079 Hospitality Way, Atlanta, Georgia, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · ...
-
Service Manager Managed Service Workplace
5 days ago
Fusion Dynamics White Hall, United StatesAs one of the largest IT service providers and digitalization partners in Europe, we are driving the digitalization within the Sparkassen-Finanzgruppe. With over 4,000 employees at 3 locations, we make digital banking of today powerful and develop smart financial services of tomo ...
Manager, Testing Center of Excellence - Atlanta, United States - Home Depot Management Company, LLC
Description
Position Purpose:We are on the lookout for an innovative and strategic Manager, Online Experimentation, to spearhead our organization's efforts in optimizing software testing frameworks and elevating the overall quality and effectiveness of our digital testing platforms. Positioned within the heart of our operational excellence, this role involves leading a dedicated team towards the development and execution of a comprehensive testing and personalization strategy that is in harmony with our broader organizational objectives. The chosen candidate will be instrumental in cultivating a culture of continuous improvement and technological advancement, ensuring the standardization of testing methodologies, and driving the adoption of cutting-edge tools and practices to maintain our competitive edge.
The ideal candidate for this role will possess a unique blend of analytical prowess and digital marketing acumen, underscored by a proven track record in managing multifaceted projects that enhance user engagement and satisfaction. Key responsibilities will encompass the initiation and oversight of online personalization initiatives, from concept to fruition, including but not limited to A/B testing, customer journey analytics, and the integration of novel technologies to enrich the digital customer experience. This role demands a visionary leader capable of translating complex data insights into strategic online experiences, fostering a creative and innovative environment, and aligning digital personalization efforts with the company's strategic goals to drive growth and enhance customer loyalty.
Key Responsibilities: