Jobs
>
Raleigh

    Desktop Support Specialist - Raleigh, United States - Bristol Bay Native Corporation

    Bristol Bay Native Corporation
    Bristol Bay Native Corporation Raleigh, United States

    1 week ago

    Default job background
    Description
    GC&E Systems Group is seeking a Help Desk Support Specialist. The candidate for this position will work within our team to support our government

    Information Technology (IT) program with our Fort Liberty client. As Desktop Support you will work to ensure

    successful operations of the Information and Infrastructure systems for

    Fort Liberty .
    Primary Responsibilities and Essential Function

    Perform tasks related to the implementation, administration, and support of MS Windows (Win) OS, including installation, software distribution, and implementation on client systems supported by the NEC.

    Provide troubleshooting support for software and hardware.
    Provide support for the administration of remote access systems.
    Provide troubleshooting and installation support for Nortel and Cisco VOIP desktop instruments.
    Support the implementation and adjudication of cybersecurity (CS) and security directives as promulgated by the Department of the Army Cybersecurity Directorate, CIO
    Recommend methods to improve NEC operations.

    Provide service desk services including service desk and product support for COTS hardware and software, network support, repair service, including those dedicated to single applications and providing broad support for networks and desktop services (includes VOIP).

    Work with the NEC communications staff to resolve problems and install, move and remove telecommunications equipment and service.
    Monitor all work orders and trouble tickets for status and compliance with established timeframes for work performance.
    Support thin client desktop solutions IAW the Army approved product list (APL).
    Provide VoIP support to include installing, configuring and upgrading VoIP telephone instruments on an end- user's desktop.
    Sort and route work orders and trouble tickets to the proper teams, assure customer information is correct.
    Physical Requirements
    Predominantly indoors in normal office environment
    Must be able to sit, stand, walk, stoop, kneel and reach
    Must be able to speak, write, read, and understand English
    May require frequent computer use for several hours at a time
    Frequently work at fast pace with unscheduled interruptions
    Must have visual acuity
    Must be able to lift up-to 25 pounds

    Location:
    Fort Liberty, NC– This is not a remote position. Local candidates only.

    Required work authorization:
    United States

    Job Type:
    Full-time

    Experience:
    Active Directory
    Remote Desktop
    Remedy Ticketing System

    Candidate Requirements:
    Must have

    CompTIA Security +
    Ability to obtain Microsoft 365 Certified: Modern Desktop Administrator Associate.

    (MD 100 & MD 101) within 3 months of hire.
    GC&E Systems Group, LLC.

    offers a competitive benefits package to include:

    paid holidays, paid time off, medical, dental, vision, flexible spending account, LTD & STD, company paid life insurance, 401(k) and tuition reimbursement.

    It is the policy of GC&E Systems Group, LLC.

    to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by the federal, state, or local laws or regulations.

    We affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity.

    It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

    #J-18808-Ljbffr
  • Novalink Solutions LLC

    IT Support Specialist-Feild Tech

    9 hours ago

    Novalink Solutions LLC Raleigh, United States

    AOC engagements cannot go past the end of fiscal year. There is no guarantee of an extension beyond June 30. · Provide customer support across counties listed in accordance with Service Level Agreements set forth by the NCAOC's IT department. · Support personal computer systems b ...

  • Crescens

    IT Support Specialist

    4 days ago

    Crescens Raleigh, United States

    Job Title: IT Support Specialist · Location: Raleigh, NC-Onsite · Duration: 12 Months · Note:This position will be on-site in the Raleigh, NC office. · Job Description: · General on-site IT support for the client.This is advanced work in providing consultation, support and/o ...

  • National Power

    IT Support Specialist

    3 days ago

    National Power Raleigh, United States

    For nearly 30 years, National Power, LLC (the "Company") has been in the business of providing the best power solutions with the highest level of customer service. Located in Raleigh, NC, we are accepting applications to fill an IT Support Specialist (Level I) opening. If you are ...

  • GWS Tool Group

    IT Support Specialist

    2 weeks ago

    GWS Tool Group Raleigh, United States

    IT Support Specialist · Information Technology · Job Type · Full-time · Description · GWS Tool Group is a rapidly growing, energetic company that is committed to investing in the organization and its employees. We are looking for an experienced IT support specialist to provid ...

  • National Power

    IT Support Specialist

    4 days ago

    National Power Raleigh, United States

    For nearly 30 years, National Power, LLC (the "Company") has been in the business of providing the best power solutions with the highest level of customer service. Located in Raleigh, NC, we are accepting applications to fill an IT Support Specialist (Level I) opening. If you are ...

  • CustomerHD

    IT Support Specialist

    3 days ago

    CustomerHD Raleigh, United States

    Job Title: · IT Support Specialist · , Regular Full-Time · Location: · Required in office: 5400 Glenwood Avenue Suite G-01, Raleigh, NC 27612 · Compensation Rate: · $18-20 per hour · based on experience · Shift: · Monday-Friday from 9-6 with a 1-hour lunch break - Some afte ...

  • Natpow

    IT Support Specialist

    1 week ago

    Natpow Raleigh, United States

    For nearly 30 years, National Power, LLC (the "Company") has been in the business of providing the best power solutions with the highest level of customer service. Located in Raleigh, NC, we are accepting applications to fill an IT Support Specialist (Level I) opening. If you are ...

  • I Xl

    IT Support Specialist

    3 days ago

    I Xl Raleigh, United States

    IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking an up-and-coming IT professional to join our team. As an IT Support Specialist, you will join a team focused on making the lives of our coworkers easier by providing them with t ...

  • National Power, LLC

    IT Support Specialist

    6 days ago

    National Power, LLC Raleigh, United States

    Job Description · Job DescriptionFor nearly 30 years, National Power, LLC (the "Company") has been in the business of providing the best power solutions with the highest level of customer service. Located in Raleigh, NC, we are accepting applications to fill an IT Support Special ...

  • Preiss

    IT Support Specialist

    3 days ago

    Preiss Raleigh, United States

    Company Information: · The Preiss Company is a leader in the ownership and management of multifamily and student housing communities nationwide. With a vast and varied national portfolio, we pride ourselves on providing an unparalleled living experience and a best-in-class inves ...

  • IXL

    IT Support Specialist

    1 week ago

    IXL Raleigh, United States

    IXL Learning, a leading EdTech company with products used by 15 million students worldwide, is seeking an up-and-coming IT professional to join our team. As an IT Support Specialist, you will join a team focused on making the lives of our coworkers easier by providing them with t ...

  • Preiss

    IT Support Specialist

    3 days ago

    Preiss Raleigh, United States Part time

    Company Information: The Preiss Company is a leader in the ownership and management of multifamily and student housing communities nationwide. With a vast and varied national portfolio, we pride ourselves on providing an unparalleled living experience and a best-in-class investme ...

  • JSM Consulting

    IT Support Specialist

    3 days ago

    JSM Consulting Raleigh, United States contract

    Position IT Support Specialist Location Raleigh North Carolina***All work must be completed on-site. No remote work will be allowed. ***Candidates are expected to work onsite in Buncombe County NC with regular travel to the surrounding counties in support of NCAOC Courthouses and ...

  • BrightSpring Health Services

    operational support specialist

    4 days ago

    BrightSpring Health Services Raleigh, United States

    · OPERATIONAL SUPPORT SPECIALIST · Job Locations · US-NC-ASHEVILLE | US-NC-CHARLOTTE | US-NC-CONOVER | US-NC-WINSTON SALEM | US-NC-RALEIGH | US-NC-GREENSBORO | US-NC-DURHAM · ID · Line of Business · ResCare Community Living · Position Type · Full-Time · Our Company · ResCare ...

  • First Citizens Bank

    Sales Support Specialist

    5 days ago

    First Citizens Bank Raleigh, United States

    Overview: · This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability. Reviews financial information or participates in client support activities in order to identify sales opportunities for the wider bus ...

  • timerack

    Client Support Specialist

    1 week ago

    timerack Raleigh, United States

    Timerack is looking for an Client Support Specialist. This role is critical to the success of the client and the company. This role is responsible for providing awesome customer service and technical prowess to insure customer satisfaction and retention. This is a critical thinki ...

  • Vector Consulting

    Desktop Support Specialist

    2 weeks ago

    Vector Consulting Raleigh, United States

    Our government client is looking for an experienced Desktop Support Specialist on a 12+ months renewable contract role in Raleigh, NC. · Position: Desktop Support Specialist · Job Description: · The agency is seeking an Expert Specialist resource for an engagement to work with ...

  • Crescens

    Desktop Support Specialist

    4 days ago

    Crescens Raleigh, United States

    Job title : Desktop Support Specialist · Location: Raleigh, NC · Duration : 12+ months · Type : Contract · Short Description: This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware ...

  • Truist Financial Corporation

    IT Support Specialist II

    3 days ago

    Truist Financial Corporation Raleigh, United States

    Performs intake activities related to the support of end-users. Documents problems they are experiencing and gathers information necessary for problem resolution. Provides first level service desk support for multiple lines of business users and appl Support Specialist, Support, ...

  • Ichgcp

    Patient Support Specialist

    2 weeks ago

    Ichgcp Raleigh, United States

    **Patient Support Specialist - Raleigh-Durham, NC ** · **IQVIA Holdings Inc.** · ****Various Locations**** · **The purpose of this position is to build up our database with candidates who have a skillset that meet the requirements below for future opportunities** · **This will be ...