- Location: Onsite
- Fort Wayne, IN
- Pay is $
- Class Start:
- Execute managed care enrollment tasks using the Welfare Management System (WMS).
- Review enrollment concerns through WMS, and other State Medicaid Data systems.
- Assess managed care issues within the State of Health framework and determine subsequent actions.
- Collaborate with local district, State Department Of Health and Enrollment Broker personnel to address managed care issues.
- Adhere to all standards specified for this role as outlined in the corresponding annual performance criteria and bonus template.
- Perform managed care enrollment activities on the Welfare Management System (WMS).
- Review enrollment issues using WMS, eMedNY and other State Medicaid Data systems.
- Evaluate State of Health managed care issues and make next step determinations.
- Interact with local district, SDOH, eMedNY and Enrollment Broker staff to resolve MC issues.
- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position.
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
-
Customer Service Representative
1 week ago
Fort Wayne Business Management Firm Fort Wayne, United StatesWe're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing company in Fort Wayne, Indiana, we're looking for enthusiastic individuals to joi ...
-
Customer Service Representative
1 week ago
Ciocca Cleaning & Restoration Fort Wayne, United StatesESSENTIAL FUNCTIONS FOR CUSTOMER SERVICE REPRESENTATIVE: · Daily job responsibilities/functions to include, but not limited to: · - Conduct customer business reviews and follow-up on customers' inquiries and questions. · - Establish and maintain good relationships with customers. ...
-
Member Service Representative
1 week ago
Omnitrance Solutions Inc Fort Wayne, United States**Responsibilities**: · - Welcoming customers and greeting them warmly. · - Listening to customer needs and concerns attentively. · - Resolving customer complaints in a professional manner. · - Explaining to members about the products and services. · - Providing information about ...
-
Customer Service Representative
1 week ago
Larry Ice II - State Farm Agency Fort Wayne, United States**Position Overview** · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person with the right ...
-
Customer Service Representative
6 days ago
Indiana Farm Bureau Insurance Fort Wayne, United States**Customer Service Representative - Fort Wayne South*** · - Fort Wayne, Indiana**Req ID**: CUSTO004607**Category**: Marketing**Job Type**: Full-Time**Address**: 7217 Engle Rd, Fort Wayne, IN 46804SEND ME SIMILAR JOBS · **Description** · **Responsibilities**: · - Interact directly ...
-
Customer Service Representative
2 weeks ago
Clarios Fort Wayne, United StatesCustomer service plays one of the most important roles in maintaining a positive company experience for customers. As the main point of contact for customers, members of customer service handle every order and situation in a personable and professional manner to ensure the custom ...
-
Patient Service Representative
6 days ago
Axia Women's Health Fort Wayne, United States**At** Axia Women's Health,** recognized as a _Great Place to Work_ for a 2nd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of 500 providers across nearly 200 women's healt ...
-
Guest Service Representative
2 weeks ago
Parkview Health Fort Wayne, United StatesMust have a high school diploma or the equivalent with GED. On-the-job training is provided. Must demonstrate commitment to service excellence. Must have good verbal and written communication skills. Must successfully pass a criminal background check. · **Location**: Parkview Hea ...
-
Customer Service Representative
1 week ago
O'Neil's Glass Fort Wayne, United StatesO'Neil's Glass is a small business in Fort Wayne, IN. We are customer-centric, collaborative, and our goal is to provide great customer service. If you enjoy helping others whether on the phone or in person with professionalism and positivity, this may be the job for you. A main ...
-
Customer Service Representative
2 weeks ago
Nelson Global Products Fort Wayne, United States**POSITION OVERVIEW**:This is an onsite position involves overseeing customer relationships, delivery processes, and addressing customer support requirements. Serving as the main point of contact at the plant for customers, this position is dedicated to upholding the utmost custo ...
-
Customer Service Representative
2 weeks ago
Masters Heating & Cooling Inc Fort Wayne, United Statesand long-term disability, 401K with matching, PTO, paid holidays and commission and referral programs. · Work Remotely · - No · Pay: From $17.00 per hour · Expected hours: 40 per week · **Benefits**: · - 401(k) · - 401(k) matching · - Dental insurance · - Flexible schedule · - He ...
-
Customer Service Representative
2 weeks ago
Maximus Fort Wayne, United States**Location and Training**: · - Location: Onsite - Fort Wayne, IN · - Pay is $18.00 · - Work Hours: 8-4:30 M-F local time · - Training length: 9-10 weeks followed by a nesting period, generally 1 month · - Training Attendance: Attendance is mandatory for the full 9 weeks · - Class ...
-
Customer Service Representative
6 days ago
Riverside Mfg LLC Fort Wayne, United StatesWork closely with Account Managers in a joint effort to ensure customer satisfaction. · - Processing all incoming purchase orders; credit information, shipping/delivery information, order entry and contacting the customer with any discrepancies · - Receive and process all inquiri ...
-
Customer Service Representative
2 weeks ago
WEI Fort Wayne, United StatesFull-Time hours · **Experience wanted from the following areas**: · - **Customer Service**: · - **Retail Sales**: · - **General Labor** · **WEI **provides excellent earning potential and the chance to develop marketing, sales, management and customer service skills that will bene ...
-
Customer Service Representative
4 weeks ago
Neptune Enterprises Washington, IN, United States Freelance**Your-Entry-Level** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer consulting in Washington, IN. We offer everyone the chance to enter the sales field · **We need your talent - Start now in ...
-
Patient Services Representative
3 days ago
Bowen Center Fort Wayne, United StatesThe Patient Services Representative provides customer service support to both internal and external customers. Duties include working directly with patients to assist with the admission and services process, review insurance eligibility and financial responsibilities and schedule ...
-
Customer Service Representative
3 days ago
WEI Fort Wayne, United States**Experience wanted from the following areas**: · - **Customer Service**: · - **Retail Sales**: · - **General Labor** · **WEI **provides excellent earning potential and the chance to develop marketing, sales, management and customer service skills that will benefit you long-term. ...
-
Customer Service Representative I
2 weeks ago
Physicians Health Plan Of Northern Indiana, Inc Fort Wayne, United States**Position Purpose**: This position responds to all incoming calls and member walk-ins. Provides information as requested relating to enrollment, review of status, and claims. Identifies questions related to contract interpretation and claims processing. Researches payment of cla ...
-
Customer Service Representative, Retirement
2 weeks ago
Lincoln Financial Fort Wayne, United States**Date**:May 1, 2024 · **Primary Location**: Fort Wayne, IN, US · **Company**:Lincoln Financial · **Alternate Locations**: Fort Wayne, IN (Indiana) · **Work Arrangement**: · Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. · **Relocati ...
-
Penske Truck Leasing Fort Wayne, United States Full timeWork Location: 3602 Lima Rd. Fort Wayne, IN, 46805 · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and ...
Customer Service Representative - Fort Wayne, United States - MAXIMUS
Description
Customer Service Representative (Eligibility Specialist) - Onsite in Fort Wayne, IN
The Eligibility Specialist is responsible for gathering information related to applications and changed for various public assistance programs in the State eligibility system ensuring that client service issues are resolved in a timely manner and in accordance with FSSA policies and procedures.
Additionally, the Eligibility Specialist is responsible for handling inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the community.
Location and Training:
Essential Duties and Responsibilities:
Minimum Requirements:
EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.
We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.
Were proud of our connections to organizations dedicated to serving veterans and their families.If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.
A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer.Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Hourly Base Pay Minimum for this Position $ 18.00 Hourly Base Pay Maximum for this Position $ 18.00