Customer Service Representative - Fort Wayne, United States - Indiana Farm Bureau Insurance

Indiana Farm Bureau Insurance
Indiana Farm Bureau Insurance
Verified Company
Fort Wayne, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Customer Service Representative - Fort Wayne South

  • Fort Wayne, Indiana
    Req ID: CUSTO004607
    Category: Marketing

Job Type:
Full-Time

Address: 7217 Engle Rd, Fort Wayne, IN 46804SEND ME SIMILAR JOBS


Description

Responsibilities:


  • Interact directly with our customers by providing product and service information.
  • Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
  • Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
  • Coordinate problem resolution with appropriate departments.
  • Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
  • Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement

Requirements for Success:


  • High School diploma or GED equivalent.
  • Ability to obtain Property and Casualty insurance license within first 2 years.
  • Insurance and/or claims background helpful.
  • Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
  • Requires an understanding of numerical concepts to perform mathematical transactions.
  • Strong attention to detail and accuracy

IFBI Perks:


  • An organization that values work/life balance
  • Paid Vacation/Sick Leave 401K w/ Match
  • Parttime with a Monday
  • Friday schedule
  • Collaborate in a team environment#FO
LI-BB1


Qualifications

Education

Required

  • High School or better

Job Category:
Marketing


Job Type:
Full-Time

7217 Engle Rd

Fort Wayne, IN, USA, 46804


ReqID:
CUSTO004607


Description

Responsibilities:


  • Interact directly with our customers by providing product and service information.
Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc.
  • Determine the best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
Coordinate problem resolution with appropriate departments.
  • Build strong customer relationships and deliver solutions and consistently go above and beyond to understand customer needs and expectations.
Works with guidance to organize, prioritize and oversee activities to efficiently meet business objectives, with a focus on continuous improvement.


Requirements for Success:


  • High School diploma or GED equivalent.
Ability to obtain Property and Casualty insurance license within first 2 years.
  • Insurance and/or claims background helpful.
Ability to develop strong communication skills that convey a clear understanding of the unique needs of different audiences.
  • Requires an understanding of numerical concepts to perform mathematical transactions.
Strong attention to detail and accuracy.


IFBI Perks:


  • An organization that values work/life balance
Paid Vacation/Sick Leave- 401K w/ Match
  • Parttime with a Monday
  • Friday schedule
Collaborate in a team environment

FO

LI-BB1


Qualifications

Education

Required

  • High School or better

Job Category:
Marketing


Job Type:
Full-Time

7217 Engle Rd

Fort Wayne, IN, USA, 46804


ReqID:
CUSTO004607
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