Jobs
>
Remote

    Strategic Enterprise Account Manager - Remote, United States - VideaHealth

    VideaHealth
    VideaHealth Remote, United States

    4 weeks ago

    Default job background
    Full time
    Description

    About Us

    VideaHealth is a cutting-edge artificial intelligence (AI) powered solution for dentistry, developed by a team of business operators, engineers, AI scientists, and clinicians spun out of MIT. Our vision is to be the first company to diagnose a billion people globally. Our SaaS platform is already used by thousands of dental clinicians to improve the quality of care through faster diagnoses, lower operating costs, and improved patient understanding.

    About the Position

    We are expanding rapidly within the Dental Support Organization (DSO) space in dentistry and seeking a dynamic and experienced Strategic Enterprise Account Manager to join our team. The ideal candidate will be responsible for cultivating and maintaining relationships with our key enterprise clients, driving adoption and expansion of our SaaS solutions, and ensuring overall client satisfaction. This role requires a strategic thinker with a proven track record of successfully managing complex accounts and delivering exceptional results.

    Key Responsibilities:

    Key Responsibilities

    • Client Relationship Management:
    • Develop and maintain strong relationships with key stakeholders within assigned enterprise accounts.
    • Understand clients' business objectives and challenges to effectively position our SaaS solutions as strategic assets.
    • Serve as the primary point of contact for client inquiries, escalations, and strategic discussions.
      • Account Growth and Retention:
    • Drive adoption and expansion of our SaaS solutions within assigned accounts.
    • Identify upsell and cross-sell opportunities to maximize revenue and client value.
    • Develop and execute account plans to achieve growth targets and mitigate churn risks.
      • Strategic Planning:
    • Collaborate with internal teams to develop strategic account plans aligned with clients' business goals.
    • Analyze market trends and competitor activities to identify opportunities for differentiation and value creation.
    • Provide input to product development teams based on client feedback and market insights.
      • Project Management:
    • Ensure the implementation of new solutions and upgrades within assigned accounts, ensuring seamless execution and client satisfaction.
    • Coordinate with cross-functional teams to deliver on client commitments and resolve issues in a timely manner.
    • Monitor project timelines to ensure successful delivery within scope.
      • Client Advocacy:
    • Serve as the voice of the client within the organization, advocating for their needs and priorities.
    • Gather client feedback and insights to drive continuous improvement of our products and services.
    • Act as a trusted advisor to clients, providing guidance on industry best practices and solution optimization.

    Requirements

    • Bachelor's degree in Business Administration, Marketing, or a related field; MBA preferred.
    • Proven experience (5+ years) in enterprise account management, preferably in the SaaS industry.
    • Demonstrated success in driving revenue growth and client satisfaction within large enterprise accounts.
    • Strong strategic thinking and problem-solving skills, with the ability to navigate complex business environments.
    • Excellent communication and presentation skills, with the ability to influence and negotiate at all levels of an organization.
    • Proven ability to manage multiple projects and priorities simultaneously, with exceptional attention to detail.
    • Proficiency in CRM software (e.g., Salesforce) and Google Office Suite.
    • Flexibility to travel to customer meetings, company events, and conferences as required.
    • Excellent time management skills and the ability to work towards meeting multiple deadlines simultaneously.
    • Enthusiasm and a willingness to embrace the world of artificial intelligence.
    • Preferred start-up experience and understanding the unique experience it entails

    VideaHealth Values

    • Customer Obsession - everything starts and ends with the customer.
    • Bias for Action - we move fast, really fast.
    • Extreme Ownership - we get things done no matter what.
    • Growth Mindset - we seek comfort in learning and acting, not knowing.
    • One Team - we win and lose together.

    Don't meet all the listed requirements? We still encourage you to apply We are looking for the right teammate who is excited to contribute to our mission and are flexible on level of experience.

    VideaHealth is supported by some of the best investors in the world, having raised over $27M in Venture Capital from Tier 1 investors such as Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.

    If you want to join a breakthrough healthtech company and help accelerate its impact and growth, we encourage you to apply for this exciting opportunity

  • 110 Yahoo Holdings Inc.

    Accounting Manager

    6 hours ago

    110 Yahoo Holdings Inc. Remote, United States Full time

    Yahoo is a global media and tech company that reaches hundreds of millions of people around the world, bringing them closer to what they love—from finance and sports, to shopping, gaming and news—with the trusted products, content and tech that fuel their day. For partners, we pr ...

  • Nucleus Global

    Account Manager

    6 hours ago

    Nucleus Global Remote, United States

    at Nucleus Global (View all jobs) United States - Remote About Nucleus Global · Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which ...

  • Mimecast

    Account Manager

    2 weeks ago

    Mimecast Remote, United States Full time

    Why Join Us? · The Senior Commercial Account Manager role is integral to our dynamic Customer Development team at Mimecast, where we seek an exceptional individual with robust sales acumen. We are in search of a self-motivated and collaborative team player, demonstrating a proven ...

  • eMoney Advisor

    Account Manager

    2 weeks ago

    eMoney Advisor Remote, United States

    Job Responsibilities · Drive subscription renewals and sales activities to achieve established production targets and goals forthe assigned accounts within the territory. · Be strategic by pursuing sales opportunities via existing channels andmarkets · Successfully execute sales ...

  • TORITO BRANDS LLC

    Accounting Manager

    1 day ago

    TORITO BRANDS LLC Remote, United States Full time

    Job description · We are seeking a highly motivated and experienced Accounting Manager to join our finance team. This individual will be responsible for leading and managing the company's financial reporting, accounting, and compliance functions, as well as managing a team of r ...

  • AlphaSense

    Director of Account Management

    1 day ago

    AlphaSense Remote, United States

    Location: New York, NY (Hybrid) or Remote · Reports to: Global VP of Customer Success · About AlphaSense: · AlphaSense is a search engine for market intelligence that transforms how decisions are made by the world's leading corporations and financial institutions. Leveraging AI ...

  • AlphaSense

    Director of Account Management

    6 hours ago

    AlphaSense Remote, United States

    Location: New York, NY (Hybrid) or Remote · Reports to: Senior Director of Account Management · About AlphaSense: · AlphaSense is a search engine for market intelligence that transforms how decisions are made by the world's leading corporations and financial institutions. Levera ...

  • Flowers Foods

    Regional Account Manager

    2 weeks ago

    Flowers Foods REMOTE, United States

    Why Flowers? · Flowers Foods, Inc. (NYSE: FLO) is one of the largest producers of packaged bakery foods in the United States with 2022 sales of $4.8 billion. Among the company's top brands are Nature's Own, Dave's Killer Bread, Wonder, Canyon Bakehouse, and Tastykake. Learn more ...

  • mParticle

    Technical Account Manager

    2 weeks ago

    mParticle Remote, United States Full time

    About mParticle · mParticle is widely recognized as one of the leading customer data platforms, serving hundreds of global brands and helping them turn data to insights, and insights to action. Built on top of end to end streaming architecture, we are committed to empowering bus ...

  • SiTime

    Senior Account Manager

    4 days ago

    SiTime Remote, United States Full time Regular

    Location: Remote ( Southern California) About SiTime · SiTime Corporation (Nasdaq: SITM), a market leader in MEMS timing, offers MEMS-based silicon timing system solutions. SiTime's configurable solutions offer a rich feature set that enables customers to differentiate their pr ...

  • Majesco

    Senior Technical Account Manager

    16 hours ago

    Majesco Remote, United States Full time

    Senior Technical Account Manager · The Technical Account Manager (TAM) is a trusted business advisor to Majesco Premium Support customers providing valuable guidance around operations and optimization of their IT infrastructure. The TAM guides customers should something unexpecte ...

  • Make-A-Wish

    Lead Manager, Accounting Surge

    2 weeks ago

    Make-A-Wish Remote, United States Full time/Regular

    THE ROLE Akey contributor to the mission through financial reporting requirements such as 990 tax filings (National and Chapters), monthly, quarterly, and budget financial reporting. The Finance Floater will be expected to develop a complete understanding of existing Make-A-Wi ...

  • Progress

    Senior Enterprise Account Manager

    6 days ago

    Progress Remote, United States

    Job Summary · We're Progress – we offer the best products to develop, deploy, and manage high-impact business applications. We are bold, forward-thinking innovators who build solutions that work and care about our customers. We invent and reinvent every day, work together as one ...

  • Upside

    Senior Account Manager, Strategic Accounts

    1 week ago

    Upside Remote, United States Full time

    Meet Upside: · We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with n ...

  • Thermo Fisher Scientific

    Account Manager Microbiology

    3 days ago

    Thermo Fisher Scientific Remote, United States Full time

    Job Description · What you do every day will be meaningful. At the Microbiology Division of Thermo Fisher Scientific we are passionate about one thing: empowering the people who dedicate their lives to Microbiology. All of these people deserve uncompromised quality and impeccable ...

  • RxBenefits, Inc.

    Director, Account Management

    1 week ago

    RxBenefits, Inc. Remote, United States

    Job Description · Job DescriptionDirector, Account Management · Responsible for leading a Manager of Account Management and a team of Strategic Account Executives with planning and direction, talent acquisition, and Employee Benefit Consultant (BC) / client relationship developm ...

  • Thermo Fisher Scientific

    Senior Account Manager

    3 days ago

    Thermo Fisher Scientific Remote, United States Full time

    Job Description · About us · Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and s ...

  • Thermo Fisher Scientific

    Laboratory Account Manager

    3 days ago

    Thermo Fisher Scientific Remote, United States Full time

    Job Description · How will you make an impact? · Thermo Fisher Scientific Inc. is the world leader in serving science with a mission to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving comp ...

  • Regal Rexnord

    Strategic Account Manager

    3 weeks ago

    Regal Rexnord Remote, United States Full time

    This is a remote role, preference in Las Vegas, NV, but can be located in AZ or NV · Job Description · Thomson Power Systems (a Regal Rexnord company) is a leading manufacturer of electrical products and systems for use in the Power Generation Indu str y for over 50 years . We ...

  • Thermo Fisher Scientific Careers

    Account Manager II

    1 day ago

    Thermo Fisher Scientific Careers Remote, United States Permanent, Full time

    *Job Description* · *About Us* · Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad a ...